Good Software, GREAT service.

We use GiveSmart for online donations, fundraising campaigns, and fundraising events. We needed a software that allowed us to engage our current donor base and enable fans of our organization to crowd-fund for us. GiveSmart has diverse features that allow us to communicate with and engage with our donor base in several helpful ways. The event side helped us save money on printing tickets for our biggest fundraising event, and it was straightforward to set up raffles, silent auctions, instant sale items, and more. The platforms make tracking donations, votes, tickets, etc., easy and provide attractive web pages for crowd-funding events.

That was (and still is) one of the factors that helped us decide to use GiveSmart in the first place. Their platform was the most able to give us a customized feel and experience for the best price. There are a few things it won't do, but they pale in comparison to the many ways to customize the platform to what we need in terms of functionality, look, feel, and ease of use for our donors. They are always open to suggestions and constantly try to improve their product in thoughtful and intelligent ways.

We have used the guided implementation on a couple of our major fundraising projects, and both times, it was an incredible experience. The guided implementation specialist took time to listen to our needs and wants and then walked us through the setup so that we learned how to better use the platform and customize it to our specific needs and wants. The specialist helped us think through potential challenges and then worked to help us navigate those effectively and efficiently. From setup to completion, she held our hand and was a great source of information, encouragement, and communication. It was well worth the price.