8x8 Contact Center vs. Kunnect
8x8 Contact Center vs. Kunnect
Product | Rating | Most Used By | Product Summary | Starting Price |
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8x8 Contact Center | N/A | 8x8 Contact Center is a solution that helps businesses boost engagement, collaboration, and operational effectiveness for customer success. Built on the 8x8 XCaaS platform, 8x8 Contact Center helps businesses to connect and collaborate with individuals working inside and outside of the organization. | N/A | |
Kunnect | N/A | Kunnect headquartered in Fort Lauderdale, Florida offers their blended, configurable inbound and outbound call center software. | $125 Per User Per Month |
8x8 Contact Center | Kunnect | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
8x8 Contact Center | Kunnect | |
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Top Pros | No answers on this topic | |
Top Cons |
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Contact Center Software |
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Workforce Optimization (WFO) |
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8x8 Contact Center | Kunnect | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
8x8 Contact Center | Kunnect | |
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Likelihood to Recommend | 7.7 (135 ratings) | - (0 ratings) |
Likelihood to Renew | 7.7 (6 ratings) | - (0 ratings) |
Usability | 8.3 (21 ratings) | - (0 ratings) |
Availability | 9.1 (2 ratings) | - (0 ratings) |
Performance | 9.1 (2 ratings) | - (0 ratings) |
Support Rating | 3.7 (52 ratings) | - (0 ratings) |
In-Person Training | 9.1 (1 ratings) | - (0 ratings) |
Implementation Rating | 8.4 (4 ratings) | - (0 ratings) |
Configurability | 9.1 (2 ratings) | - (0 ratings) |
Contract Terms and Pricing Model | 7.3 (1 ratings) | - (0 ratings) |
Ease of integration | 8.6 (2 ratings) | - (0 ratings) |
Product Scalability | 9.1 (2 ratings) | - (0 ratings) |
8x8 Contact Center | Kunnect | |
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Likelihood to Recommend | 8x8, Inc. | Kunnect No answers on this topic |
Pros | 8x8, Inc. | Kunnect No answers on this topic |
Cons | 8x8, Inc. | Kunnect No answers on this topic |
Likelihood to Renew | 8x8, Inc. | Kunnect No answers on this topic |
Usability | 8x8, Inc. | Kunnect No answers on this topic |
Reliability and Availability | 8x8, Inc. | Kunnect No answers on this topic |
Performance | 8x8, Inc. | Kunnect No answers on this topic |
Support Rating | 8x8, Inc. | Kunnect No answers on this topic |
In-Person Training | 8x8, Inc. | Kunnect No answers on this topic |
Online Training | 8x8, Inc. | Kunnect No answers on this topic |
Implementation Rating | 8x8, Inc. | Kunnect No answers on this topic |
Alternatives Considered | 8x8, Inc. | Kunnect No answers on this topic |
Contract Terms and Pricing Model | 8x8, Inc. | Kunnect No answers on this topic |
Scalability | 8x8, Inc. | Kunnect No answers on this topic |
Return on Investment | 8x8, Inc. | Kunnect No answers on this topic |
ScreenShots |