What users are saying about

9 Spokes

2 Ratings

9 Spokes

2 Ratings
Score 8 out of 101

OpenText Analytics

18 Ratings
Score 6.7 out of 101

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Likelihood to Recommend

9 Spokes

Good for letting your investors, employees and others know at a glance how your company is doing. The interface is clean and organized well. I just wish more of the app's functionality was available for testing and implementation. "Coming soon" is not really encouraging when we already have been waiting for a year or more.

OpenText Analytics

If you do not have a large budget and are a large organization, I would steer clear of Actuate. If you are looking to do very complex washboarding, I would not use them. Your developers have to be very skilled to work with this. Plan to bring in consultants if necessary to help your process. Adhoc reporting is weak. If your pricing is user based and you expand, this could be very expensive.

Feature Rating Comparison

BI Standard Reporting

9 Spokes
9.0
OpenText Analytics
Customizable dashboards
9 Spokes
9.0
OpenText Analytics

Ad-hoc Reporting

9 Spokes
7.0
OpenText Analytics
4.5
Drill-down analysis
9 Spokes
7.0
OpenText Analytics
6.0
Formatting capabilities
9 Spokes
OpenText Analytics
3.0

Data Discovery and Visualization

9 Spokes
10.0
OpenText Analytics
Pre-built visualization formats (heatmaps, scatter plots etc.)
9 Spokes
10.0
OpenText Analytics

Access Control and Security

9 Spokes
9.0
OpenText Analytics
Multi-User Support (named login)
9 Spokes
9.0
OpenText Analytics

Mobile Capabilities

9 Spokes
8.0
OpenText Analytics
Responsive Design for Web Access
9 Spokes
6.0
OpenText Analytics
Dashboard / Report / Visualization Interactivity on Mobile
9 Spokes
10.0
OpenText Analytics

Pros

  • Grouping several apps in one place for easy viewing.
  • Clean dashboard interface that looks uncluttered when viewing several apps at once.
  • Setting up the apps is a breeze when the platform supports them.
  • In terms of extensibility this is the best reporting platform we have seen. You can build very sophisticated reports with different data sources, and extend the basic functionality with javscript code
  • Securing the BI system is also a strength and the system can be configured relatively easily.
  • Reports can be available on mobile devices
  • Good Javascript embedding framework does not require the site to be built in java

Cons

  • Integration with apps that are listed. Some of them are not supported yet and it seems the wait is taking longer than I'd like.
  • iPhone support. It would be nice to have this in the app store. Not available as of 04/25/2018.
  • We have found a ton of bugs in there, our implementation is very complex and we use a lot of features, but we wish there were less bugs. Particularly with parameter display and validation.
  • Actuate has decided not to continue to support the birtondemand platform and it is running on older versions of their main platform.
  • Building out security extensibility is rather complex.
  • They have not had a rest interface until new versions of iHub.

Likelihood to Renew

No score
No answers yet
No answers on this topic
OpenText Analytics3.9
Based on 9 answers
Upper management looking for big data solutions

Support

9 Spokes5.0
Based on 1 answer
Support was helpful in the beginning but no longer needed because I didn't use the software as much. The experience that I did have with support was very friendly but not enough to give a good review. If the support team was called for initial setup, video chat or messenger app was used.
OpenText Analytics9.1
Based on 1 answer
Always there on the front and backend for us and the client.

Breadth of Deployment

No answers on this topic
Actuate is used in 3-4 product lines. We have about 30 developers company wide that develop reports and perhaps 100 testers and business analysts that use it. Then we resell it with our product which is used by thousands of end users.

Alternatives Considered

I actually chose QuickBooks (currently using) and Method (used for a month) before deciding that 9 Spokes is just good for looking at a few apps in one place. I'll keep checking back with them to see if they have improved. I wouldn't be surprised if 9 Spokes improves their product within the next 6-12 months.
I've used JReports and Actuate is very similar but seems to have a lot more customization features for the end user of BIRT reports.

Collaboration and Sharing

9 Spokes7.0
Based on 1 answer
Access control capabilities are OK. Ease of sharing is great because the app design is made special for that purpose. I haven't dove that far into the app enough to generate reports. Formatting is very flexible because 9 Spokes allows the user to customize how the info is displayed. Security or lack thereof is not a factor for me so I am unable to give feedback on security.
OpenText Analytics6.1
Based on 7 answers
Having more that one developer working on Actuate reports became quite a problem because once a report was compiled it was published to the server. The published file then could not be decompiled and the design files had to be stored in a particular shared location on the server. Also, I experienced issues leaving code notes in the SQL statements of the reports when I tried to compile them

Data Integration

9 Spokes5.0
Based on 1 answer
I gave 9 Spokes a five because the range of data sources is minimal. Ease of merging data from disparate sources is pretty good for the ones they do support. I just want to have more apps available for arranging on their nice looking interface. Perhaps next year my review for 9 Spokes will be better than 5
OpenText Analytics7.7
Based on 7 answers
This was a feature of Actuate I almost forgot. You could connect to number of different data sources across the organization from Oracle to MySQL and just about everything in between. Also if you have multiple environments of the same system (DEV,QA,PROD) you can change the connection string each time you compile the same report to promote changes. This was easier then changing the connections in alternative software like Crystal Reports

Return on Investment

No answers on this topic
  • Actuate can handle 50 to 60 sub reports inside a report very well.
  • Dynamically creating the datasource, chart, graph, reports are the main advantages. We can do any level of drilling, and can create a performance matrix dashboard efficiently.

Screenshots

OpenText Analytics

Pricing Details

9 Spokes

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details
9 Spokes is free to use - that’s joining, using the smart dashboard and connecting your apps to it. You'll only pay for any new apps you decide to purchase, but you can trial most of the app recommendations for free! If you want to purchase an app, we'll direct you to the app's website so you can sign up with them. If you sign up to a plan, you'll pay the apps directly and then you can connect the app to your dashboard.

OpenText Analytics

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details