What users are saying about

9 Spokes

1 Ratings

9 Spokes

1 Ratings
Score 7 out of 101

OpenText Analytics

17 Ratings
Score 7.4 out of 101

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Likelihood to Recommend

9 Spokes

Good for letting your investors, employees and others know at a glance how your company is doing. The interface is clean and organized well. I just wish more of the app's functionality was available for testing and implementation. "Coming soon" is not really encouraging when we already have been waiting for a year or more.

OpenText Analytics

If you do not have a large budget and are a large organization, I would steer clear of Actuate. If you are looking to do very complex washboarding, I would not use them. Your developers have to be very skilled to work with this. Plan to bring in consultants if necessary to help your process. Adhoc reporting is weak. If your pricing is user based and you expand, this could be very expensive.

Feature Rating Comparison

BI Standard Reporting

9 Spokes
9.0
OpenText Analytics
Customizable dashboards
9 Spokes
9.0
OpenText Analytics

Ad-hoc Reporting

9 Spokes
7.0
OpenText Analytics
4.5
Drill-down analysis
9 Spokes
7.0
OpenText Analytics
6.0
Formatting capabilities
9 Spokes
OpenText Analytics
3.0

Data Discovery and Visualization

9 Spokes
10.0
OpenText Analytics
Pre-built visualization formats (heatmaps, scatter plots etc.)
9 Spokes
10.0
OpenText Analytics

Access Control and Security

9 Spokes
9.0
OpenText Analytics
Multi-User Support (named login)
9 Spokes
9.0
OpenText Analytics

Mobile Capabilities

9 Spokes
8.0
OpenText Analytics
Responsive Design for Web Access
9 Spokes
6.0
OpenText Analytics
Dashboard / Report / Visualization Interactivity on Mobile
9 Spokes
10.0
OpenText Analytics

Pros

  • Grouping several apps in one place for easy viewing.
  • Clean dashboard interface that looks uncluttered when viewing several apps at once.
  • Setting up the apps is a breeze when the platform supports them.
  • In terms of extensibility this is the best reporting platform we have seen. You can build very sophisticated reports with different data sources, and extend the basic functionality with javscript code
  • Securing the BI system is also a strength and the system can be configured relatively easily.
  • Reports can be available on mobile devices
  • Good Javascript embedding framework does not require the site to be built in java

Cons

  • Integration with apps that are listed. Some of them are not supported yet and it seems the wait is taking longer than I'd like.
  • iPhone support. It would be nice to have this in the app store. Not available as of 04/25/2018.
  • The report designer can be unstable at times.
  • The reporting engine tends to have memory leaks with certain types of massive-data reporting.
  • The report graphics don't have the sexiest appeal (e.g. Glossy feel, animated output)
  • Some extensibility is extremely difficult to get to without purchasing a license (e.g. Setting a simple flag so that HTML outputs in compressed mode requires either creating your own emitter or going the paid route)

Likelihood to Renew

No score
No answers yet
No answers on this topic
OpenText Analytics3.9
Based on 9 answers
Difficulty with some extensibility that should be fairly easy, lack of shading in the reports (even simple phong shading), lack of out-of-the box capabilities that seem like no brainers and instability with the design tools all drop the product a few marks, but the support community and the overall product experience is well above average. It's at least worth a try and its extensibility makes it a good contender

Support

9 Spokes5.0
Based on 1 answer
Support was helpful in the beginning but no longer needed because I didn't use the software as much. The experience that I did have with support was very friendly but not enough to give a good review. If the support team was called for initial setup, video chat or messenger app was used.
OpenText Analytics9.1
Based on 1 answer
Always there on the front and backend for us and the client.

Breadth of Deployment

No answers on this topic
We have about 2300 licensed users, but probably less than 1/3 actually log in during a quarter time. Less than 10% would be considered proficient users.

Alternatives Considered

I actually chose QuickBooks (currently using) and Method (used for a month) before deciding that 9 Spokes is just good for looking at a few apps in one place. I'll keep checking back with them to see if they have improved. I wouldn't be surprised if 9 Spokes improves their product within the next 6-12 months.
Actuate has a HUGE number of features that can tie nicely into almost any ERP but it takes some time to learn and the development community was relatively small compared to the Crystal Reports alternative. Crystal was far easier to learn and had a massive support base. Probably because it is now owned by SAP.

Collaboration and Sharing

9 Spokes7.0
Based on 1 answer
Access control capabilities are OK. Ease of sharing is great because the app design is made special for that purpose. I haven't dove that far into the app enough to generate reports. Formatting is very flexible because 9 Spokes allows the user to customize how the info is displayed. Security or lack thereof is not a factor for me so I am unable to give feedback on security.
OpenText Analytics6.1
Based on 7 answers
We support an enterprise library of core components and deploy thousands of reports for varying business cases. We have integrated our network security into the product ensuring data does not get in the hands of those without access.

Data Integration

9 Spokes5.0
Based on 1 answer
I gave 9 Spokes a five because the range of data sources is minimal. Ease of merging data from disparate sources is pretty good for the ones they do support. I just want to have more apps available for arranging on their nice looking interface. Perhaps next year my review for 9 Spokes will be better than 5
OpenText Analytics7.7
Based on 7 answers
Easy to set up data imports from a variety of sources and use scripts to automatically import data. Manual imports and translators also very easy to use

Return on Investment

No answers on this topic
  • Actuate can handle 50 to 60 sub reports inside a report very well.
  • Dynamically creating the datasource, chart, graph, reports are the main advantages. We can do any level of drilling, and can create a performance matrix dashboard efficiently.

Screenshots

OpenText Analytics

Pricing Details

9 Spokes

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details
9 Spokes is free to use - that’s joining, using the smart dashboard and connecting your apps to it. You'll only pay for any new apps you decide to purchase, but you can trial most of the app recommendations for free! If you want to purchase an app, we'll direct you to the app's website so you can sign up with them. If you sign up to a plan, you'll pay the apps directly and then you can connect the app to your dashboard.

OpenText Analytics

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details