What users are saying about
2 Ratings
128 Ratings
2 Ratings
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Score 8 out of 101
128 Ratings
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Score 6.4 out of 101

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Likelihood to Recommend

9 Spokes

Good for letting your investors, employees and others know at a glance how your company is doing. The interface is clean and organized well. I just wish more of the app's functionality was available for testing and implementation. "Coming soon" is not really encouraging when we already have been waiting for a year or more.
No photo available

Endeca

Best fit for this product:- Advanced or Sophisticated Enterprise Search platform: If you spend effort on your search capabilities, Endeca is the tool.- If you are looking for capabilities to search and navigate similar to a relational-database system, then Endeca is not the best fit.- If you are spending effort to drive customer experience, especially around customer interaction with your web application, Endeca can help with that in a multichannel environment.
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Feature Rating Comparison

BI Standard Reporting

9 Spokes
9.0
Endeca
4.5
Customizable dashboards
9 Spokes
9.0
Endeca
4.5

Ad-hoc Reporting

9 Spokes
7.0
Endeca
4.8
Drill-down analysis
9 Spokes
7.0
Endeca
10.0
Integration with R or other statistical packages
9 Spokes
Endeca
1.8
Report sharing and collaboration
9 Spokes
Endeca
2.7

Data Discovery and Visualization

9 Spokes
10.0
Endeca
Pre-built visualization formats (heatmaps, scatter plots etc.)
9 Spokes
10.0
Endeca

Access Control and Security

9 Spokes
9.0
Endeca
8.2
Multi-User Support (named login)
9 Spokes
9.0
Endeca
8.2
Role-Based Security Model
9 Spokes
Endeca
8.2
Multiple Access Permission Levels (Create, Read, Delete)
9 Spokes
Endeca
8.2

Mobile Capabilities

9 Spokes
8.0
Endeca
8.2
Responsive Design for Web Access
9 Spokes
6.0
Endeca
8.2
Dashboard / Report / Visualization Interactivity on Mobile
9 Spokes
10.0
Endeca
8.2
Dedicated iOS Application
9 Spokes
Endeca
8.2
Dedicated Android Application
9 Spokes
Endeca
8.2

Application Program Interfaces (APIs) / Embedding

9 Spokes
Endeca
4.7
REST API
9 Spokes
Endeca
4.5
Javascript API
9 Spokes
Endeca
6.4
iFrames
9 Spokes
Endeca
5.5
Java API
9 Spokes
Endeca
5.5
Themeable User Interface (UI)
9 Spokes
Endeca
3.6
Customizable Platform (Open Source)
9 Spokes
Endeca
2.7

Pros

  • Grouping several apps in one place for easy viewing.
  • Clean dashboard interface that looks uncluttered when viewing several apps at once.
  • Setting up the apps is a breeze when the platform supports them.
No photo available
  • Landing page creation with Experience Manager
  • Operational performance and stability
  • Feature set
  • Business tool set
  • Product roadmap (Oracle Commerce V11)
Alex Lokshin profile photo

Cons

  • Integration with apps that are listed. Some of them are not supported yet and it seems the wait is taking longer than I'd like.
  • iPhone support. It would be nice to have this in the app store. Not available as of 04/25/2018.
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  • Licensing fees
  • Tools for initial data setup of dimensions/properties is somewhat lacking
  • Documentation is severely lacking and or too vast - courses are somewhat limited in scope and expensive
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Likelihood to Renew

No score
No answers yet
No answers on this topic
Endeca7.4
Based on 12 answers
I would love to but unfortunately I'm not in the position to make that decision.
Kesha Merisier profile photo

Usability

No score
No answers yet
No answers on this topic
Endeca7.0
Based on 1 answer
The system itself is very usable, and with proper training is very sensible in its organization and method of operation. There are some downsides in initial setup in the way things are imported (or not in some cases) in setting up properties and dimensions. Overall however it's amazingly flexible in terms of the content it can index and make available for search.
No photo available

Support

9 Spokes5.0
Based on 1 answer
Support was helpful in the beginning but no longer needed because I didn't use the software as much. The experience that I did have with support was very friendly but not enough to give a good review. If the support team was called for initial setup, video chat or messenger app was used.
No photo available
Endeca8.0
Based on 1 answer
Support has been very good, and the trainers for the various Endeca courses have all been very willing to help long after the classes have been completed, so in the instances where we're waiting on support from Oracle, it's often that the members of their training arm can help us out as well.
No photo available

In-Person Training

No score
No answers yet
No answers on this topic
Endeca8.0
Based on 1 answer
The training is actually really good, and absolutely necessary - although this is software that has great documentation, the documentation itself is so vast, that it would be difficult to learn haphazardly, not to mention being incredibly time consuming to do so. Online training probably would have been fine except for the fact that having someone look over your shoulder to see where you're going wrong is helpful. This also allowed our team to sit in a single room and converse about functionality, etc. that would have been difficult to facilitate via an online class.
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Online Training

No score
No answers yet
No answers on this topic
Endeca9.9
Based on 2 answers
We did some online Q&A with the Oracle team, but I would definitely recommend doing an in person class if you have a large team that will be attending - there's definitely no replacements for a large class of technically oriented staff members who can drive conversation about specific topics that might surface.
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Implementation

No score
No answers yet
No answers on this topic
Endeca8.0
Based on 1 answer
There were some features we were hoping to get implemented in this particular release of Endeca, but were unable to facilitate those requirements due mostly to timeline. Having seen several other implementations, we will definitely have future iterations to add functionality and improve upon our implementation of Endeca. For the time being, we are satisfied with our implementation as it turned out.
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Alternatives Considered

I actually chose QuickBooks (currently using) and Method (used for a month) before deciding that 9 Spokes is just good for looking at a few apps in one place. I'll keep checking back with them to see if they have improved. I wouldn't be surprised if 9 Spokes improves their product within the next 6-12 months.
No photo available
I use Microsoft Commerce Server today, but I would recommend Endeca any day.
Kesha Merisier profile photo

Collaboration and Sharing

9 Spokes7.0
Based on 1 answer
Access control capabilities are OK. Ease of sharing is great because the app design is made special for that purpose. I haven't dove that far into the app enough to generate reports. Formatting is very flexible because 9 Spokes allows the user to customize how the info is displayed. Security or lack thereof is not a factor for me so I am unable to give feedback on security.
No photo available
Endeca3.6
Based on 1 answer
Endeca is not primarily built for reporting and data sharing or distribution. Therefore, these features are not really its strengths.
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Data Integration

9 Spokes5.0
Based on 1 answer
I gave 9 Spokes a five because the range of data sources is minimal. Ease of merging data from disparate sources is pretty good for the ones they do support. I just want to have more apps available for arranging on their nice looking interface. Perhaps next year my review for 9 Spokes will be better than 5
No photo available
Endeca4.5
Based on 1 answer
In terms of data source connectivity, Endeca does not make an engineer's job any easier. The process is fairly tedious requiring a lot of work with JSON and HTML.
No photo available

Return on Investment

No answers on this topic
  • Oracle Endeca has demonstrated a noticeable ability to increase conversion rates and great eCommerce experiences.
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Screenshots

Pricing Details

9 Spokes

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details
9 Spokes is free to use - that’s joining, using the smart dashboard and connecting your apps to it. You'll only pay for any new apps you decide to purchase, but you can trial most of the app recommendations for free! If you want to purchase an app, we'll direct you to the app's website so you can sign up with them. If you sign up to a plan, you'll pay the apps directly and then you can connect the app to your dashboard.

Endeca

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details