What users are saying about

9 Spokes

2 Ratings

Grow.com

25 Ratings

9 Spokes

2 Ratings
Score 8 out of 101

Grow.com

25 Ratings
Score 8.5 out of 101

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Likelihood to Recommend

9 Spokes

Good for letting your investors, employees and others know at a glance how your company is doing. The interface is clean and organized well. I just wish more of the app's functionality was available for testing and implementation. "Coming soon" is not really encouraging when we already have been waiting for a year or more.
No photo available

Grow.com

Grow is very well-suited for the power user that wants fine-grained control over their metrics and access to raw SQL. I think it might also be well-suited for other use cases as well but I can't speak to them. I wouldn't necessarily preclude it for non-power users, I just don't know based on my experience.
Gregory Phillips profile photo

Feature Rating Comparison

BI Standard Reporting

9 Spokes
9.0
Grow.com
8.0
Customizable dashboards
9 Spokes
9.0
Grow.com
8.2
Report Formatting Templates
9 Spokes
Grow.com
7.8

Ad-hoc Reporting

9 Spokes
7.0
Grow.com
7.8
Drill-down analysis
9 Spokes
7.0
Grow.com
7.6
Formatting capabilities
9 Spokes
Grow.com
7.4
Report sharing and collaboration
9 Spokes
Grow.com
8.3

Data Discovery and Visualization

9 Spokes
10.0
Grow.com
8.0
Pre-built visualization formats (heatmaps, scatter plots etc.)
9 Spokes
10.0
Grow.com
8.0
Location Analytics / Geographic Visualization
9 Spokes
Grow.com
7.9

Access Control and Security

9 Spokes
9.0
Grow.com
8.5
Multi-User Support (named login)
9 Spokes
9.0
Grow.com
8.7
Role-Based Security Model
9 Spokes
Grow.com
8.3
Multiple Access Permission Levels (Create, Read, Delete)
9 Spokes
Grow.com
8.4
Single Sign-On (SSO)
9 Spokes
Grow.com
8.7

Mobile Capabilities

9 Spokes
8.0
Grow.com
7.9
Responsive Design for Web Access
9 Spokes
6.0
Grow.com
8.0
Dashboard / Report / Visualization Interactivity on Mobile
9 Spokes
10.0
Grow.com
7.7
Dedicated iOS Application
9 Spokes
Grow.com
8.7
Dedicated Android Application
9 Spokes
Grow.com
7.2

Report Output and Scheduling

9 Spokes
Grow.com
8.4
Publish to Web
9 Spokes
Grow.com
8.6
Publish to PDF
9 Spokes
Grow.com
8.6
Report Delivery Scheduling
9 Spokes
Grow.com
8.0

Application Program Interfaces (APIs) / Embedding

9 Spokes
Grow.com
7.9
REST API
9 Spokes
Grow.com
7.9

Pros

  • Grouping several apps in one place for easy viewing.
  • Clean dashboard interface that looks uncluttered when viewing several apps at once.
  • Setting up the apps is a breeze when the platform supports them.
No photo available
  • I love the fact that you have a team of developers who can help me build metrics or fix metrics that I do not create properly. I had to learn SQL in order to really build the metrics that mattered, which was a lot of fun, but resulted in many broken metrics. The vendor's team was great in responding to me requests for help!
  • Really, really appreciate the fact that Grow has SQL formulas to reference when building metrics. Again, as a novice, this accelerated my ability to learn and not have to leave your site and resources and stay within the Grow web properties.
  • Great account managers who check in regularly and are willing to help out whenever needed.
Matthew Racz profile photo

Cons

  • Integration with apps that are listed. Some of them are not supported yet and it seems the wait is taking longer than I'd like.
  • iPhone support. It would be nice to have this in the app store. Not available as of 04/25/2018.
No photo available
  • I would like to see a steady stream of new styles and templates that would make it easy for us to keep our dashboards fresh and exciting.
Grant Rust profile photo

Support

9 Spokes5.0
Based on 1 answer
Support was helpful in the beginning but no longer needed because I didn't use the software as much. The experience that I did have with support was very friendly but not enough to give a good review. If the support team was called for initial setup, video chat or messenger app was used.
No photo available
No score
No answers yet
No answers on this topic

Alternatives Considered

I actually chose QuickBooks (currently using) and Method (used for a month) before deciding that 9 Spokes is just good for looking at a few apps in one place. I'll keep checking back with them to see if they have improved. I wouldn't be surprised if 9 Spokes improves their product within the next 6-12 months.
No photo available
When I looked at other solutions I found that the setup costs would have been tens of thousands of dollars. With Grow I can do it myself.
Nathan McClellan profile photo

Collaboration and Sharing

9 Spokes7.0
Based on 1 answer
Access control capabilities are OK. Ease of sharing is great because the app design is made special for that purpose. I haven't dove that far into the app enough to generate reports. Formatting is very flexible because 9 Spokes allows the user to customize how the info is displayed. Security or lack thereof is not a factor for me so I am unable to give feedback on security.
No photo available
Grow.com8.3
Based on 22 answers
We can control access levels and share data with whoever needs it.
Jolijt Tamanaha profile photo

Data Integration

9 Spokes5.0
Based on 1 answer
I gave 9 Spokes a five because the range of data sources is minimal. Ease of merging data from disparate sources is pretty good for the ones they do support. I just want to have more apps available for arranging on their nice looking interface. Perhaps next year my review for 9 Spokes will be better than 5
No photo available
Grow.com7.7
Based on 22 answers
Plenty of integrations out of the box, usually added with minimal hassle.
Rod Austin profile photo

Pricing Details

9 Spokes

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details
9 Spokes is free to use - that’s joining, using the smart dashboard and connecting your apps to it. You'll only pay for any new apps you decide to purchase, but you can trial most of the app recommendations for free! If you want to purchase an app, we'll direct you to the app's website so you can sign up with them. If you sign up to a plan, you'll pay the apps directly and then you can connect the app to your dashboard.

9 Spokes More Information

Grow.com

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details

Grow.com More Information