What users are saying about
10 Ratings
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Top Rated
156 Ratings
10 Ratings
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Score 8.6 out of 100

Jamf Pro

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Top Rated
156 Ratings
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Score 9 out of 100

Likelihood to Recommend

Absolute

I do think it is well worth the cost and consideration, especially if you are using it on devices containing electronic medical records, personal health information or personal privacy information or devices that contain proprietary information, critical business information or other information that needs to be securely protected. It can also be used to track a device (individual) as well if that is your goal. We use it as an extra precaution to track our mental health clinicians that do home visits. It allows us to keep track of their whereabouts, in case an issue arises at a client's home. We are able to send someone out to check or assist, alert emergency services or send law enforcement if a situation should arise.
Anonymous | TrustRadius Reviewer

Jamf Pro

Jamf Pro is well suited for situations involving mass requests for applications. Having the ability to push - really from any perspective - to end-users directly is a huge accomplishment. The ease of use for pushing protocols and the simplicity of some go-to commands make the use of Jamf something to be grateful for.
Peter Barnett | TrustRadius Reviewer

Pros

Absolute

  • I tracked a stolen computer all the way to Africa from USA and disabled it.
  • I set up geofences with alerts. As soon as a computer got a wifi connection outside of our fences it would email me its current location.
  • Absolute's persistent technology was helpful. -Even when a pawn shop would attempt to "wipe" a device before getting it online, as soon as it got online it notified me of the OS re-installation and current location. We could call authorities and they could recover the device for us. And they were happy it made their job easier and deterred the pawn shop from reselling stolen devices.
Stanley Dixon | TrustRadius Reviewer

Jamf Pro

  • The Jamf Pro JSS is great at reporting on inventory. It is easy to set up an advanced search with multiple criteria that targets hardware, software, and other markers, including organizational and meta structures (like computer groups, building, or assigned user).
  • Jamf Remote is a great tool for "do it now" tasks. Using Jamf Remote, I can do pretty much everything a policy can do (install a package, run a script, execute a command, perform an inventory, etc.), but I can do it right away just once, so I don't have to go through the process of creating a policy for a one-off. I can also use Jamf Remote to connect to a system remotely.
  • Jamf Composer makes packaging software for deployment a breeze. It can pull in files from multiple folders, you can add scripts to run pre and post install, and it's all very straightforward.
Brett Hendricks | TrustRadius Reviewer

Cons

Absolute

  • I do not know where I would consider this product to be deficient in functionality, difficult to use or any major changes that needed to be addressed.
  • I wish the pricing of this product was a little lower, but I do think it is well worth the cost and consideration, especially if you are using it on devices containing electronic medical records, personal health information or personal privacy information.
Anonymous | TrustRadius Reviewer

Jamf Pro

  • Updates - Most updates contain a serious flaw for our environment. We usually have to wait for a couple releases or a hotfix release before updating to a newer version.
  • iOS App Scaling - We have had some issues with scaling to manage the amount of iOS apps we offer in Self Service to our devices. It works fine if we do not update the apps, but we have had a lot of issues if we turn on automatic app updates which are needed for many of our apps.
  • Marking iOS Apps as 32 Bit - We have noticed a lot of our apps are not converted to 64 bit since iOS 10/11 came out. This causes a lot of issues with end users trying to install the app on a device that no longer supports it. I really wish JAMF could mark those apps as 32 bit in the interface so we can go through and get rid of them.
Nick Newport | TrustRadius Reviewer

Likelihood to Renew

Absolute

No score
No answers yet
No answers on this topic

Jamf Pro

Jamf Pro 8.7
Based on 7 answers
We stepped away and are looking at different products that integrate with our entire fleet MDM solution rather than focusing specifically on Apple products. An all in one solution fits our needs better and is more cost-effective in the long run. Jamf Pro needs to improve some features and support but overall its a good product.
Laurance J. Specht | TrustRadius Reviewer

Usability

Absolute

No score
No answers yet
No answers on this topic

Jamf Pro

Jamf Pro 8.9
Based on 10 answers
Jamf is very intuitive and user-friendly for both admins and end-users who use Self Service. Everything is highly customizable, and you can make it your own and put a lot of personal touch to things. The sky is the limit when it comes to what you can do with Jamf Pro in your environment. I highly recommend it.
Adam Martin | TrustRadius Reviewer

Support Rating

Absolute

No score
No answers yet
No answers on this topic

Jamf Pro

Jamf Pro 8.9
Based on 46 answers
We don't have much contact with customer support, because we simply don't need to. If we needed help at some point, Jamf has a huge community, driven by other users. Imagine a case, at least one other user had that problem before and can help. The community even creates scripts, etc. so that you don't run into any problems.
Dennis Kükenbrink | TrustRadius Reviewer

In-Person Training

Absolute

No score
No answers yet
No answers on this topic

Jamf Pro

Jamf Pro 9.1
Based on 2 answers
our Jump Start tech was top notch
Aaron Tillery | TrustRadius Reviewer

Implementation Rating

Absolute

No score
No answers yet
No answers on this topic

Jamf Pro

Jamf Pro 9.6
Based on 4 answers
Our implementation went very smoothly. We had Jamf Pro up and running in less than an hour
Kimberly Trojanowski | TrustRadius Reviewer

Alternatives Considered

Absolute

I have only used Absolute Data and Device Security (DDS). It was recommended by my Dell sales rep. After reviewing the product info, and loading a demo, it became clear that this is what was needed to add to our existing security to protect us from information loss due to a data breach on our portable devices. I presented this solution to the appropriate departments, and they agreed that this was something well worth the investment.
Anonymous | TrustRadius Reviewer

Jamf Pro

We moved away from FileWave and picked up JAMFPro because of better support, and they filled the need for imaging/software packaging better than FileWave could. I was not involved in that choice, but I have been the JAMFPro administrator for 4 years now.
Joshua Banks | TrustRadius Reviewer

Return on Investment

Absolute

  • Recovery of stolen assets.
  • After recovering a few devices and students becoming aware of Absolute being deployed, it had a prevention effect deterring additional theft.
  • It deterred pawn shops from accepting our stolen machines.
Stanley Dixon | TrustRadius Reviewer

Jamf Pro

  • Jamf Pro has saved us an enormous amount of money when you calculate the amount of time it takes a user to patch their own machines. Especially when you take into account the time and effort it takes to find patches.
  • Jamf Pro has also allowed our company to not have to hire an additional support team to manage our Mac devices. It allows us to have low overhead in managing a large number of devices.
  • Jamf Pro has continued to help us fall in-line with our company's mission statement in delivering outstanding customer service.
Rollan Ibanez | TrustRadius Reviewer

Screenshots

Pricing Details

Absolute

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Jamf Pro

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

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