What users are saying about
7 Ratings
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Top Rated
1282 Ratings
7 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 5.5 out of 100

Confluence

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Top Rated
1282 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.2 out of 100

Likelihood to Recommend

Abstract

  • Large teams with dedicated design operations support
  • UX managers that want a facilitated workflow for their teams
  • Disciplined teams of individual contributors that want to adopt a process in their UI workflow
  • Cross-discipline teams that want a central collaboration space for reviewing and critiquing UI artifacts
  • If your files are named "FOR-REALS_FINAL_FINAL_FINAL_Super-Important-Project (copy).sketch"
  • If you're managing multiple pattern libraries
Anonymous | TrustRadius Reviewer

Confluence

If you're looking for a wiki solution that is either internal or shared with trusted parties, Confluence is well designed as an enterprise-level product for that project. It shines best as a company wiki and document collaboration tool - allowing multiple users to edit a page in real-time at the same time (similar to Google Docs). Permissions can be set at the page level or space level to further enhance a user's ability to find content relevant to them.
Brandon Patton | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Abstract
7.7
Confluence
7.6
Workflow Automation
Abstract
7.6
Confluence
8.1
Mobile Access
Abstract
7.0
Confluence
7.1
Search
Abstract
8.6
Confluence
7.6
Task Management
Abstract
Confluence
7.7
Gantt Charts
Abstract
Confluence
7.9
Scheduling
Abstract
Confluence
7.2
Visual planning tools
Abstract
Confluence
7.7

Communication

Abstract
8.7
Confluence
8.0
Chat
Abstract
10.0
Confluence
6.4
Notifications
Abstract
9.2
Confluence
8.9
Discussions
Abstract
8.0
Confluence
8.1
Internal knowledgebase
Abstract
7.6
Confluence
9.1
Surveys
Abstract
Confluence
7.0
Integrates with GoToMeeting
Abstract
Confluence
6.0
Integrates with Gmail and Google Hangouts
Abstract
Confluence
9.3
Integrates with Outlook
Abstract
Confluence
9.6

File Sharing & Management

Abstract
8.1
Confluence
8.3
Versioning
Abstract
10.0
Confluence
8.7
Document collaboration
Abstract
8.5
Confluence
8.6
Access control
Abstract
6.9
Confluence
8.9
Advanced security features
Abstract
6.2
Confluence
8.5
Device sync
Abstract
9.1
Confluence
7.8
Video files
Abstract
Confluence
7.9
Audio files
Abstract
Confluence
7.9
Integrates with Google Drive
Abstract
Confluence
7.9

Pros

Abstract

  • Versioning for desginers
  • Collaboration between team members
Christopher Fritz | TrustRadius Reviewer

Confluence

  • QUICK How-to Guides that can be generated and share instantly
  • One can subscribe to the pages and spaces and receive updates in the feed on their home page
  • Automatic Email notifications of new updates in the Confluence area
  • The platform integrates easily with other Atlassian platforms including third-party apps thus improving its reliability
Binoy Shah | TrustRadius Reviewer

Cons

Abstract

  • Asset exports are not as great as Zeplin and others.
  • Filtering within files.
Anonymous | TrustRadius Reviewer

Confluence

  • Over the past 6 years the feature set has not significantly expanded
  • Integrations with 3rd party apps (DropBox, Google Drive, Slack) is either through 3rd party plugins or rudimentary at best
  • Frequent interface upgrades and complicated permissions settings makes getting new employees up to speed fiddly in some cases
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Abstract

No score
No answers yet
No answers on this topic

Confluence

Confluence 9.5
Based on 18 answers
I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.
Charles Thomasset, MBA | TrustRadius Reviewer

Usability

Abstract

Abstract 7.0
Based on 1 answer
Abstract has a difficult learning curve. If a feature-branch workflow is new to you, then it will take some getting used to. They make a lot of updates to the interface and these feature releases get ahead of their documentation. They rely heavily on an excellent customer support team and are present on various Slack channels to help design professionals with issues.
Anonymous | TrustRadius Reviewer

Confluence

Confluence 8.5
Based on 11 answers
Confluence can - and in my personal opinion, it will - be a bit hard to use in the first moment. Atlassian is a great company and is eager to help you with any question you have, though. The interface seems to be a bit clumsy at first but the customization options are enough to make it easier and simpler. In general, Confluence is easy to use when you understand what each section does, but this can take a while.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Abstract

No score
No answers yet
No answers on this topic

Confluence

Confluence 9.0
Based on 5 answers
I do not recall having outages or applications error so far, very reliable and available.
Normand Whitehead | TrustRadius Reviewer

Performance

Abstract

No score
No answers yet
No answers on this topic

Confluence

Confluence 8.3
Based on 9 answers
Pages load very quickly, which makes it useful for quickly obtaining information. The search functionality is also very quick and is able to parse through all of the documents to provide the most relevant results for the query. Other information based software gets bogged down, but so far Atlassian Confluence maintains its performance.
Kaleb-John Loo | TrustRadius Reviewer

Support Rating

Abstract

Abstract 8.4
Based on 5 answers
Abstract by nature is complex and has to respond to whatever changes in Sketch. So there are frequent issues. Support can be slow to respond and are not always helpful, but they are quick to find and patch the bugs. Overall, it's not the best support, but it hasn't been detrimental.
Anonymous | TrustRadius Reviewer

Confluence

Confluence 8.0
Based on 44 answers
This rating is specifically for Atlassian's self-help documentation on their website. Often times, it is not robust enough to cover a complex usage of one of their features. Frequently, you can find an answer on the web, but not from Atlassian. Instead, it is usually at a power user group elsewhere on the net.
Anonymous | TrustRadius Reviewer

Implementation Rating

Abstract

No score
No answers yet
No answers on this topic

Confluence

Confluence 8.0
Based on 5 answers
Take a bit more time to explain the purpose of Confluence and show demos prior to actual use and content additions.
Normand Whitehead | TrustRadius Reviewer

Alternatives Considered

Abstract

I purchased and administer Abstract. It was requested by our design department who evaluated it.
Christopher Fritz | TrustRadius Reviewer

Confluence

Nothing that I've used has matched [Atlassian] Confluence, however I've seen a ton of advertisements for ClickUp across the country this year and I think they might be a serious competitor. BUT I hear [Atlassian] Confluence mentioned on NPR quite often.
Anonymous | TrustRadius Reviewer

Scalability

Abstract

No score
No answers yet
No answers on this topic

Confluence

Confluence 8.0
Based on 2 answers
This tool is very adaptable. So much so we use it for three completely separate projects, in three very different ways.
Anonymous | TrustRadius Reviewer

Return on Investment

Abstract

  • Single source of truth for the team.
  • Could quickly get expensive with corporate accounts.
Anonymous | TrustRadius Reviewer

Confluence

  • Positive ROI through storing all planning and progress documentation including all prior versions
  • Positive ROI through limiting the administrative overhead of building and organizing pages
  • Negative ROI through some missed communications during drafts due a lack of draft workflow out of the box
Jeff Tillett | TrustRadius Reviewer

Pricing Details

Abstract

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Abstract Editions & Modules

Additional Pricing Details

Confluence

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Confluence Editions & Modules

On-premise Edition
Server10.001
Server2700.002
Server5300.003
Server10,200.004
Server19,800.005
Server30,000.006
Server45,000.007
Server90,000.008
Server150,000.009
Data Center15,000.0010
Data Center30,000.0011
Data Center52,000.0012
Data Center79,200.0013
Data Center105,600.0014
Data Center132,000.0015
Data Center143,000.0016
Data Center154,000.0017
Data Center165,000.0018
Data Center176,000.0019
Data Center187,000.0020
Data Center198,000.0021
Data Center209,000.0022
Data Center220,000.0023
  1. 10 Users - Perpetual License
  2. 25 Users - Perpetual License
  3. 50 Users - Perpetual License
  4. 100 Users - Perpetual License
  5. 250 Users - Perpetual License
  6. 500 Users - Perpetual License
  7. 2,000 Users - Perpetual License
  8. 10,000 Users - Perpetual License
  9. 10,001+ Users - Perpetual License
  10. 500 Users - Annually
  11. 1,000 Users - Annually
  12. 2,000 Users - Annually
  13. 3,000 Users - Annually
  14. 4,000 Users - Annually
  15. 5,000 Users - Annually
  16. 10,000 Users - Annually
  17. 15,000 Users - Annually
  18. 20,000 Users - Annually
  19. 25,000 Users - Annually
  20. 30,000 Users - Annually
  21. 35,000 Users - Annually
  22. 40,000 Users - Annually
  23. 40,001+ Users - Annually
SaaS Edition
Free0.001
Standard5.002
Premium10.002
EnterpriseContact Sales
  1. Free for 10 Users
  2. Per User Per Month
  3. none
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Abstract
5.1
Confluence
8.4

Likelihood to Renew

Abstract
Confluence
9.5

Usability

Abstract
7.0
Confluence
8.5

Reliability and Availability

Abstract
Confluence
9.0

Performance

Abstract
Confluence
8.3

Support Rating

Abstract
8.4
Confluence
8.0

Implementation Rating

Abstract
Confluence
8.0

Scalability

Abstract
Confluence
8.0

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