What users are saying about
17 Ratings
1187 Ratings
17 Ratings
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Score 6 out of 100
1187 Ratings
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Score 8.3 out of 100

Feature Set Ratings

  • Abstract and Basecamp are tied in 1 feature set: Project Management

Project Management

7.8

Abstract

78%
7.8

Basecamp

78%
Basecamp ranks higher in 13/15 features

Workflow Automation

7.6
76%
2 Ratings
6.7
67%
67 Ratings

Mobile Access

7.0
70%
3 Ratings
8.5
85%
94 Ratings

Search

8.9
89%
3 Ratings
N/A
0 Ratings

Task Management

N/A
0 Ratings
8.4
84%
115 Ratings

Resource Management

N/A
0 Ratings
7.9
79%
96 Ratings

Gantt Charts

N/A
0 Ratings
7.2
72%
39 Ratings

Scheduling

N/A
0 Ratings
8.0
80%
92 Ratings

Team Collaboration

N/A
0 Ratings
8.7
87%
115 Ratings

Support for Agile Methodology

N/A
0 Ratings
7.6
76%
48 Ratings

Support for Waterfall Methodology

N/A
0 Ratings
7.8
78%
44 Ratings

Document Management

N/A
0 Ratings
7.8
78%
108 Ratings

Email integration

N/A
0 Ratings
8.0
80%
95 Ratings

Timesheet Tracking

N/A
0 Ratings
7.3
73%
43 Ratings

Change request and Case Management

N/A
0 Ratings
7.3
73%
54 Ratings

Budget and Expense Management

N/A
0 Ratings
7.6
76%
39 Ratings

Communication

8.7

Abstract

87%

Basecamp

Feature Set Not Supported
N/A
Abstract ranks higher in 4/4 features

Chat

10.0
100%
2 Ratings
N/A
0 Ratings

Notifications

9.1
91%
4 Ratings
N/A
0 Ratings

Discussions

8.0
80%
4 Ratings
N/A
0 Ratings

Internal knowledgebase

7.6
76%
2 Ratings
N/A
0 Ratings

File Sharing & Management

8.1

Abstract

81%

Basecamp

Feature Set Not Supported
N/A
Abstract ranks higher in 5/5 features

Versioning

10.0
100%
4 Ratings
N/A
0 Ratings

Document collaboration

8.5
85%
3 Ratings
N/A
0 Ratings

Access control

6.2
62%
4 Ratings
N/A
0 Ratings

Advanced security features

6.8
68%
2 Ratings
N/A
0 Ratings

Device sync

9.1
91%
3 Ratings
N/A
0 Ratings

Professional Services Automation

Abstract

Feature Set Not Supported
N/A
7.7

Basecamp

77%
Basecamp ranks higher in 4/4 features

Quotes/estimates

N/A
0 Ratings
8.0
80%
29 Ratings

Invoicing

N/A
0 Ratings
6.7
67%
25 Ratings

Project & financial reporting

N/A
0 Ratings
8.2
82%
34 Ratings

Integration with accounting software

N/A
0 Ratings
7.8
78%
27 Ratings

Attribute Ratings

  • Abstract is rated higher in 1 area: Support Rating
  • Basecamp is rated higher in 2 areas: Likelihood to Recommend, Usability

Likelihood to Recommend

2.2

Abstract

22%
4 Ratings
8.5

Basecamp

85%
141 Ratings

Likelihood to Renew

Abstract

N/A
0 Ratings
10.0

Basecamp

100%
26 Ratings

Usability

7.0

Abstract

70%
1 Rating
7.8

Basecamp

78%
15 Ratings

Availability

Abstract

N/A
0 Ratings
10.0

Basecamp

100%
10 Ratings

Performance

Abstract

N/A
0 Ratings
7.3

Basecamp

73%
8 Ratings

Support Rating

8.7

Abstract

87%
7 Ratings
8.6

Basecamp

86%
55 Ratings

Online Training

Abstract

N/A
0 Ratings
5.0

Basecamp

50%
1 Rating

Implementation Rating

Abstract

N/A
0 Ratings
7.7

Basecamp

77%
8 Ratings

Configurability

Abstract

N/A
0 Ratings
8.0

Basecamp

80%
1 Rating

Likelihood to Recommend

Abstract

  • Large teams with dedicated design operations support
  • UX managers that want a facilitated workflow for their teams
  • Disciplined teams of individual contributors that want to adopt a process in their UI workflow
  • Cross-discipline teams that want a central collaboration space for reviewing and critiquing UI artifacts
  • If your files are named "FOR-REALS_FINAL_FINAL_FINAL_Super-Important-Project (copy).sketch"
  • If you're managing multiple pattern libraries
Read full review

Basecamp

Basecamp is a wonderful tool for teams of varying degrees of technical knowledge, teams managing lots of different types of "agifall" and waterfall projects, and teams that are remotely distributed. It's probably less useful for more strictly agile-focused development teams, compared to other more flexible software applications like Jira and Asana.
Read full review

Pros

Abstract

  • Versioning for desginers
  • Collaboration between team members
Read full review

Basecamp

  • Task management - It is very easy to add, organize and discuss tasks within Basecamp's interface.
  • The "Campfire" function is great for communicating when you just have a quick question for someone on the team.
  • Notifications - Basecamp lets you decide how often and about what you'd like to be notified. The ability to respond to messages in Basecamp directly via email saves a lot of time.
Read full review

Cons

Abstract

  • Asset exports are not as great as Zeplin and others.
  • Filtering within files.
Read full review

Basecamp

  • High Learning Curve. It's true that it can be easy to use, but to use well and effectively takes some time to learn. It's recommended to have an agreed-upon system in your team of what tools to use and when.
  • Notification Overload. If people aren't careful they could send a notification to everyone when only a couple people were meant to be prompted. And since emails are sent by default, you could have your mailbox overloaded with unnecessary updates. This is where it takes a bit of training in your team to have an agreed-upon system.
  • Lack of organization with Archived Projects. I will often need to reference an archived project to make a new one, but there is only a list of archived projects in alphabetical order, with no way to organize by archive date, or even search.
Read full review

Pricing Details

Abstract

Starting Price

Editions & Modules

Abstract editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Basecamp

    Starting Price

    $99 per month

    Editions & Modules

    Basecamp editions and modules pricing
    EditionModules
    Basecamp PersonalFree1
    Basecamp Business992

    Footnotes

    1. Limited Capabilities
    2. Per Month [Unlimited Users]

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    Abstract

    No answers on this topic

    Basecamp

    When I bring new people onto a project, it's immediately obvious how to use Basecamp. I don't have to worry about teaching them the features or walking them through it, it's just incredibly user-friendly. For this reason, I'll continue to renew my subscription even as new people are brought onto production jobs or the client changes.
    Read full review

    Usability

    Abstract

    Abstract has a difficult learning curve. If a feature-branch workflow is new to you, then it will take some getting used to. They make a lot of updates to the interface and these feature releases get ahead of their documentation. They rely heavily on an excellent customer support team and are present on various Slack channels to help design professionals with issues.
    Read full review

    Basecamp

    Basecamp is a little tricky to learn. I've used it for quite a while but I feel like there's still so much I don't know. It took me a while to learn but having used it in college definitely helped me integrate it into my work career.
    Read full review

    Reliability and Availability

    Abstract

    No answers on this topic

    Basecamp

    I've never experienced downtime while using Basecamp, or been unable to access it when I needed it. That's not to say they've never had downtime, but I've been lucky enough not to encounter any, and I work odd hours, including late nights when maintenance is often undertaken.
    Read full review

    Support Rating

    Abstract

    Abstract by nature is complex and has to respond to whatever changes in Sketch. So there are frequent issues. Support can be slow to respond and are not always helpful, but they are quick to find and patch the bugs. Overall, it's not the best support, but it hasn't been detrimental.
    Read full review

    Basecamp

    For the many reasons I've given, Basecamp is a very strong program. There are a few features I can imagine that might make it even better, but I don't have a basis for comparison to be able to say that there is definitely a better one out there. I've noticed that Basecamp has evolved a bit from the time I started using it until now, so that makes me think that the producer of this program values it and believes in continuous improvement. If you could use the features offered by Basecamp, I would think you could use it with confidence.
    Read full review

    Implementation Rating

    Abstract

    No answers on this topic

    Basecamp

    Decide the process before implementation - i.e. when it's due 8/9 does that mean 8am, noon, 5pm, 11:59pm? Check your to-do list frequently Set-up templates - just not with the dates (they can be funky)
    Read full review

    Alternatives Considered

    Abstract

    I purchased and administer Abstract. It was requested by our design department who evaluated it.
    Read full review

    Basecamp

    Pretty good, but [Basecamp] has its drawbacks. Honestly I find the interface non-intuitive and sometimes have trouble figuring out how to change the status of a task. Perhaps it has something to do with the way it was originally set up by the admin, but I'm not sure. I liked Jira's drag and drop obvious functionality, but the project management side of the software was lacking. Smartsheet has excellent project management functionality, but the task management isn't as good.
    Read full review

    Return on Investment

    Abstract

    • Single source of truth for the team.
    • Could quickly get expensive with corporate accounts.
    Read full review

    Basecamp

    • It has saved me time when having to get the same message out to multiple restaurants
    • It has helped us make smarter operational decisions because we can all collaborate on an answer in a shorter amount of time (instead of calling a meeting!!!)
    • The calendar function allows us to plot out our marketing agenda for the month and add/change it together as needed. The chef will post his recipe, the managers will cost it out, the social media manager will post pictures on it, and ultimately we will get that information out on an info sheet to the staff by printing the page.
    Read full review

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