What users are saying about
12 Ratings
8 Ratings
12 Ratings
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Score 6.2 out of 101
8 Ratings
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Score 6.3 out of 101

Likelihood to Recommend

Accelo

Pretty good as a basic CRM, decent as a support desk. Tries to do a lot, but doesn't excel at any one thing. Reasonably priced, though, and can be a component in a larger setup.
Ryan Freeman profile photo

Deltek Ajera

Ajera is great for small firms in the AE industry. I would not use Ajera if you are not in the AE industry or if you are a very large company. It is the perfect software for those small companies that can not get the information they want from QuickBooks type softwares.
No photo available

Feature Rating Comparison

Project Management

Accelo
5.3
Deltek Ajera
8.7
Task Management
Accelo
5.0
Deltek Ajera
9.1
Resource Management
Accelo
5.5
Deltek Ajera
7.5
Gantt Charts
Accelo
6.0
Deltek Ajera
9.1
Scheduling
Accelo
5.0
Deltek Ajera
7.2
Workflow Automation
Accelo
5.0
Deltek Ajera
8.7
Team Collaboration
Accelo
4.3
Deltek Ajera
8.5
Support for Agile Methodology
Accelo
3.7
Deltek Ajera
9.1
Support for Waterfall Methodology
Accelo
5.0
Deltek Ajera
9.1
Email integration
Accelo
7.5
Deltek Ajera
Mobile Access
Accelo
4.5
Deltek Ajera
8.9
Timesheet Tracking
Accelo
7.2
Deltek Ajera
9.0
Change request and Case Management
Accelo
5.3
Deltek Ajera
8.7
Budget and Expense Management
Accelo
5.2
Deltek Ajera
9.0
Document Management
Accelo
Deltek Ajera
8.6

Professional Services Automation

Accelo
4.8
Deltek Ajera
8.7
Quotes/estimates
Accelo
3.6
Deltek Ajera
7.5
Invoicing
Accelo
4.2
Deltek Ajera
9.2
Project & financial reporting
Accelo
5.3
Deltek Ajera
9.2
Integration with accounting software
Accelo
6.2
Deltek Ajera
9.0

Pros

Accelo

  • Tracking customer interactions. Nice integration with G Suite, could be a lot better if they acknowledged that contacts may actually have more than one email address.
  • Support Ticket system is integrated, so we can view support history and other email correspondence easily. It's cheaper that Zendesk.
  • Support is reasonably good, usually prompt and responsive.
  • Constant development - lots of updates, just not often to areas that we use.
Ryan Freeman profile photo

Deltek Ajera

  • Widgets are the best feature of Ajera. Designers can make tiny reports for the entire company, or for one or two individuals. These little reports are the first things that the employee sees when they log in. Viewers of the reports are able to filter, sort, group, print or export the widget without impacting the other users. Deltek has been releasing new features that allow the editing of data in widgets. You can now create new projects or edit timesheets from the widgets.
  • Credit card importing and credit card reconciliation in Ajera has greatly decreased time spent by administration. You can import credit card transactions from your credit cards. It saves on data entry, and it is easy to see what receipts you are missing when you get the statement.
  • Mobile timesheets and expense reports help engineers or other users enter their time and expenses as they are on the go. They can take pictures or receipts or submit their timesheet from home.
  • The Project Command Center is a one stop fountain of information. Everything the project manager wants to know about a project can be found here. You can also add custom fields that allow you to tract addition information.
No photo available

Cons

Accelo

  • Cumbersome processes - feels like tasks take longer than they should.
  • We gave up on the Projects module, it was rather unintuitive. Switched to JIRA, which integrates with the Support module of Accelo.
  • Each email address requires a new contact. If one person uses multiple email addresses to contact you, that info will have to be spread across multiple contacts.
Ryan Freeman profile photo

Deltek Ajera

  • The complaint I here from our employees is often that there is a lot of Data entry. However, looking at the levels of data entry we saw when shopping for software, Ajera was one of the least.
  • Custom fields in Ajera are great. But it would be nice if there was more options for how they appear on the page.
  • About once a year there is a big update to Ajera with new features. Usually right after the update, there are a few glitches in the software. However, Deltek always releases corrections very quickly.
No photo available

Likelihood to Renew

Accelo

Accelo 9.0
Based on 1 answer
Looking forward to seeing more refinement of features provided and upcoming features promised :)
Brendon O'Sullivan profile photo

Deltek Ajera

No score
No answers yet
No answers on this topic

Alternatives Considered

Accelo

Accelo doesn't really exceed any competitors in any one area of their product, but in 2015 when we made the move this was the best option that included all the tools we wanted. However, user adoption was low in some areas due to the UI, so we scaled back Accelo and added other tools.
Ryan Freeman profile photo

Deltek Ajera

We have used Quickbooks and Excel in the past. Ajera is the next step for the AE Industry who needs more information from their software. We were able to move all of our Excel reports into Ajera. We do still export to Excel from time to time. Ajera is a database software. If you are familiar with databases, you understand that there are some things that are simpler to do in Excel
No photo available

Return on Investment

Accelo

  • Helps with tracking prospects through the sales/marketing funnel
  • Has led some employees to stop using the tool and going back to spreadsheets. When trying to attach targets to tags you need to do so individually and if you upload a large list you need to do this manually, one by one, and requires a lot of time. So people have gone back to spreadsheets where they could simply just cut and paste new people in.
No photo available

Deltek Ajera

  • Employees are able to send invoices immediately when clients request them.
  • Administration has had more time to handle our growth from time saved from credit card and bank reconciliation.
  • We are able to get a snapshot of every project quickly and instantly see where we are on a project,
No photo available

Screenshots

Pricing Details

Accelo

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
1.  Per Installation

Accelo Editions & Modules

Accelo
Edition
Plus
$191
Premium
$341
1. Per User
Additional Pricing Details

Deltek Ajera

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Deltek Ajera Editions & Modules

Deltek Ajera
Additional Pricing Details

Add comparison