What users are saying about
37 Ratings
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Top Rated
257 Ratings
37 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.7 out of 100

ClickUp

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Top Rated
257 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100

Feature Set Ratings

    Project Management

    Accelo

    Feature Set Not Supported
    N/A
    7.9

    ClickUp

    79%
    ClickUp ranks higher in 12/12 features

    Task Management

    N/A
    0 Ratings
    9.1
    91%
    52 Ratings

    Resource Management

    N/A
    0 Ratings
    7.1
    71%
    17 Ratings

    Gantt Charts

    N/A
    0 Ratings
    7.8
    78%
    39 Ratings

    Scheduling

    N/A
    0 Ratings
    7.8
    78%
    18 Ratings

    Workflow Automation

    N/A
    0 Ratings
    6.9
    69%
    15 Ratings

    Team Collaboration

    N/A
    0 Ratings
    8.4
    84%
    52 Ratings

    Support for Agile Methodology

    N/A
    0 Ratings
    8.5
    85%
    38 Ratings

    Support for Waterfall Methodology

    N/A
    0 Ratings
    9.0
    90%
    33 Ratings

    Document Management

    N/A
    0 Ratings
    7.5
    75%
    46 Ratings

    Email integration

    N/A
    0 Ratings
    7.1
    71%
    12 Ratings

    Mobile Access

    N/A
    0 Ratings
    7.8
    78%
    15 Ratings

    Timesheet Tracking

    N/A
    0 Ratings
    7.9
    79%
    37 Ratings

    Professional Services Automation

    Accelo

    Feature Set Not Supported
    N/A
    6.0

    ClickUp

    60%
    ClickUp ranks higher in 1/1 features

    Project & financial reporting

    N/A
    0 Ratings
    6.0
    60%
    10 Ratings

    Attribute Ratings

    • Accelo is rated higher in 1 area: Likelihood to Recommend
    • ClickUp is rated higher in 2 areas: Usability, Support Rating
    • Accelo and ClickUp are tied in 1 area: Likelihood to Renew

    Likelihood to Recommend

    8.8

    Accelo

    88%
    8 Ratings
    8.5

    ClickUp

    85%
    52 Ratings

    Likelihood to Renew

    9.0

    Accelo

    90%
    1 Rating
    9.0

    ClickUp

    90%
    1 Rating

    Usability

    7.0

    Accelo

    70%
    1 Rating
    9.0

    ClickUp

    90%
    6 Ratings

    Performance

    10.0

    Accelo

    100%
    2 Ratings

    ClickUp

    N/A
    0 Ratings

    Support Rating

    7.5

    Accelo

    75%
    5 Ratings
    9.2

    ClickUp

    92%
    53 Ratings

    Likelihood to Recommend

    Accelo

    Accelo is a system that can do it all. It's extremely sophisticated. Depending on the sophistication of your organization, or specifically the abilities of the people you put in charge of the implementation, it can almost be too sophisticated. It all just depends on your situation. The more you use it, the more data you give it, the more you'll be able to see and do. It's incredibly powerful. But it's definitely not a tool that would be appropriate for smaller boutique type organizations that have only basic needs.
    Charles Fashana, MBA | TrustRadius Reviewer

    ClickUp

    I personally really like ClickUp. It can be set up to different project management styles, such as Agile. You can work in sprints and other scenarios. I feel it's a very versatile software platform that allows for lots of customization for different organization types. We even use it for product support cases that come in through our CMSs.
    Anonymous | TrustRadius Reviewer

    Pros

    Accelo

    • Timing Client Work: You are able to better manage your time on your clients.
    • Housing Client Info in one Area: You can view all you need for any given client in one area.
    Anonymous | TrustRadius Reviewer

    ClickUp

    • This software organizes and categorizes different projects in an excellent manner. It allows color-coding of different categories of a project as main headers with subtasks underneath
    • It allows sorting and filtration of tasks with priority. This enables the project team to work on urgent tasks first
    • It supports mass editing of projects. This is achieved through the selection of multiple project lines, changing their due date, setting their priority and performing other modifications at the same time
    Judy Hellen | TrustRadius Reviewer

    Cons

    Accelo

    • Accelo is excellent on the adaptation to its deep functionalities.
    • Managing multiple project is very challenging.
    • Not easy to collect multiple reports across platforms.
    Johnson Martins | TrustRadius Reviewer

    ClickUp

    • List Templates - They have list templates, but the due dates get all mixed up whenever you use them. Right now you have to set specific dates and when you create the list using the template, you just set the first start date and all the other dates get moved according to that first date. However, usually I care more about the LAST due date, not the first. Also, they don't skip weekends or anything. I wish there was a way to set the due dates as "Day 1, Day 2" etc. and to have them skip weekends when they are created.
    • Sharing Settings - They've kind of fixed this but before you could only control privacy access on the space level. Now you can set it on anything, however, there isn't a way to share lists, projects, or tasks with clients without them creating a login. They are planning to have this fixed soon though
    • Documents and Files - You can easily attach files to tasks or lists, which is great. I would like it if you could also have an area where you could have files that pertain to the whole project, or the whole space, without having to be put in a specific list or task.
    McKay Salisbury | TrustRadius Reviewer

    Pricing Details

    Accelo

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Optional

    Starting Price

    $39 per user

    Accelo Editions & Modules

    Edition
    Projects (Per Month on Annual Contract)$391
    Sales (Per Month on Annual Contract)$391
    Retainers (Per Month on Annual Contract)$391
    Service (Per Month on Annual Contract)$391
    ServOps (Per Month on Annual Contract)$791
    1. per user
    Additional Pricing Details
    ServOps is the all-in-one solution which includes Projects, Retainers, Sales and Service together.

    ClickUp

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    No

    Starting Price

    $0

    ClickUp Editions & Modules

    Edition
    Free$0.00
    Unlimited$9.00 ($5.00)2
    Business$19.00 ($9.00)2
    Enterprise$29.00 ($17.00)2
    1. none
    2. per member per month (annual contract pricing)
    Additional Pricing Details

    Likelihood to Renew

    Accelo

    Accelo 9.0
    Based on 1 answer
    Looking forward to seeing more refinement of features provided and upcoming features promised :)
    Brendon O'Sullivan | TrustRadius Reviewer

    ClickUp

    ClickUp 9.0
    Based on 1 answer
    We are pleased with using ClickUp and it's cost effectiveness. We are very likely to stick with ClickUp.
    Ravinder Gupta | TrustRadius Reviewer

    Usability

    Accelo

    Accelo 7.0
    Based on 1 answer
    No answer on this topic is available.

    ClickUp

    ClickUp 9.0
    Based on 6 answers
    With previous tools we used, we had to conduct a fairly extensive onboarding process with any new employees we hired. ClickUp is so simple to use that we really only need a 30-minute meeting to show new employees how to use it and they're off to the races. The drag/drop function is nearly universal which makes it extremely easy to move things around and stay organized.
    Brittany Bartoli | TrustRadius Reviewer

    Support Rating

    Accelo

    Accelo 7.5
    Based on 5 answers
    From the beginning the Accelo team has been very invested in ensuring our success and overall happiness with the platform. The initial implementation specialists and trainers did a fairly good job of learning our company and needs, and tried to tailor the trainings accordingly. However, once we made the formal switch to the platform, meaning we no longer were using our legacy systems, we found that we had a lot of questions....and a lot of ideas and recommendations. The support team is extremely responsive and seemingly happy to receive our continual feedback. And if we encounter an issue that seems to be a system issue, they work diligently to fix it (we've actually had an engineer join a call with us to learn of the issue - and subsequently fix it)
    Charles Fashana, MBA | TrustRadius Reviewer

    ClickUp

    ClickUp 9.2
    Based on 53 answers
    ClickUp provides all the support you need over email. The customer service is excellent. I didn't interact with the support team too much as there was rarely an issue that I needed help with. However, when I did need help they were excellent.
    Anonymous | TrustRadius Reviewer

    Alternatives Considered

    Accelo

    Accelo doesn't really exceed any competitors in any one area of their product, but in 2015 when we made the move this was the best option that included all the tools we wanted. However, user adoption was low in some areas due to the UI, so we scaled back Accelo and added other tools.
    Ryan Freeman | TrustRadius Reviewer

    ClickUp

    For the first few years, ClickUp was a bit green and all over the place. It was a bit of a mess at first but now they've really finessed their process, UI and UX and it looks great. The biggest solution they provided was a better price point with larger solutions for feature sets.
    Jay Miller | TrustRadius Reviewer

    Return on Investment

    Accelo

    • It substantially reduced the number of systems we use to run our business.
    • It reduced the need to train our staff on a variety of platforms.
    • It gave us the ability to have a client-facing portal that directly integrates with our backend systems.
    Chris Osterhout | TrustRadius Reviewer

    ClickUp

    • Has increased the project management performance
    • Has [allowed] us to organize day to day work in a better way thanks to its workload views
    • Has allowed us to increase clients interest and participation in the projects allowing us to invite them to the account limiting the access to only their projects
    Anonymous | TrustRadius Reviewer

    Screenshots

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