37 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.7 out of 100
Based on 37 reviews and ratings
ClickUp
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Top Rated
257 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.6 out of 100
Based on 257 reviews and ratings
Feature Set Ratings
Project Management

Accelo
Feature Set Not Supported
N/A
7.9
ClickUp
79%
ClickUp ranks higher in 12/12 features
ClickUp ranks higher in 12/12 features
Task Management

N/A
0 Ratings
9.1
91%
52 Ratings
Resource Management

N/A
0 Ratings
7.1
71%
17 Ratings
Gantt Charts

N/A
0 Ratings
7.8
78%
39 Ratings
Scheduling

N/A
0 Ratings
7.8
78%
18 Ratings
Workflow Automation

N/A
0 Ratings
6.9
69%
15 Ratings
Team Collaboration

N/A
0 Ratings
8.4
84%
52 Ratings
Support for Agile Methodology

N/A
0 Ratings
8.5
85%
38 Ratings
Support for Waterfall Methodology

N/A
0 Ratings
9.0
90%
33 Ratings
Document Management

N/A
0 Ratings
7.5
75%
46 Ratings
Email integration

N/A
0 Ratings
7.1
71%
12 Ratings
Mobile Access

N/A
0 Ratings
7.8
78%
15 Ratings
Timesheet Tracking

N/A
0 Ratings
7.9
79%
37 Ratings
Professional Services Automation

Accelo
Feature Set Not Supported
N/A
6.0
ClickUp
60%
ClickUp ranks higher in 1/1 features
ClickUp ranks higher in 1/1 features
Project & financial reporting

N/A
0 Ratings
6.0
60%
10 Ratings
Attribute Ratings
- Accelo is rated higher in 1 area: Likelihood to Recommend
- ClickUp is rated higher in 2 areas: Usability, Support Rating
- Accelo and ClickUp are tied in 1 area: Likelihood to Renew
Likelihood to Recommend

8.8
Accelo
88%
8 Ratings
8.5
ClickUp
85%
52 Ratings
Likelihood to Renew

9.0
Accelo
90%
1 Rating
9.0
ClickUp
90%
1 Rating
Usability

7.0
Accelo
70%
1 Rating
9.0
ClickUp
90%
6 Ratings
Performance

10.0
Accelo
100%
2 Ratings
ClickUp
N/A
0 Ratings
Support Rating

7.5
Accelo
75%
5 Ratings
9.2
ClickUp
92%
53 Ratings
Likelihood to Recommend
Accelo
Accelo is a system that can do it all. It's extremely sophisticated. Depending on the sophistication of your organization, or specifically the abilities of the people you put in charge of the implementation, it can almost be too sophisticated. It all just depends on your situation. The more you use it, the more data you give it, the more you'll be able to see and do. It's incredibly powerful. But it's definitely not a tool that would be appropriate for smaller boutique type organizations that have only basic needs.
COO (Chief Operating Officer)
19 IDEASMarketing & Advertising, 11-50 employees
ClickUp
I personally really like ClickUp. It can be set up to different project management styles, such as Agile. You can work in sprints and other scenarios. I feel it's a very versatile software platform that allows for lots of customization for different organization types. We even use it for product support cases that come in through our CMSs.

Verified User
Manager in Product Management
Publishing Company, 11-50 employeesPros
Accelo
- Timing Client Work: You are able to better manage your time on your clients.
- Housing Client Info in one Area: You can view all you need for any given client in one area.

Verified User
Manager in Marketing
Marketing and Advertising Company, 1-10 employeesClickUp
- This software organizes and categorizes different projects in an excellent manner. It allows color-coding of different categories of a project as main headers with subtasks underneath
- It allows sorting and filtration of tasks with priority. This enables the project team to work on urgent tasks first
- It supports mass editing of projects. This is achieved through the selection of multiple project lines, changing their due date, setting their priority and performing other modifications at the same time
Administrative Support Manager
Brighten A Soul FoundationHospitality, 51-200 employees
Cons
Accelo
- Accelo is excellent on the adaptation to its deep functionalities.
- Managing multiple project is very challenging.
- Not easy to collect multiple reports across platforms.
.NET Software Engineer
JFrogComputer Software, 501-1000 employees
ClickUp
- List Templates - They have list templates, but the due dates get all mixed up whenever you use them. Right now you have to set specific dates and when you create the list using the template, you just set the first start date and all the other dates get moved according to that first date. However, usually I care more about the LAST due date, not the first. Also, they don't skip weekends or anything. I wish there was a way to set the due dates as "Day 1, Day 2" etc. and to have them skip weekends when they are created.
- Sharing Settings - They've kind of fixed this but before you could only control privacy access on the space level. Now you can set it on anything, however, there isn't a way to share lists, projects, or tasks with clients without them creating a login. They are planning to have this fixed soon though
- Documents and Files - You can easily attach files to tasks or lists, which is great. I would like it if you could also have an area where you could have files that pertain to the whole project, or the whole space, without having to be put in a specific list or task.
Founder/CEO
Five Star CommerceMarketing and Advertising, 11-50 employees
Pricing Details
Accelo
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Starting Price
$39 per user
Accelo Editions & Modules
Edition
Projects (Per Month on Annual Contract) | $391 |
---|---|
Sales (Per Month on Annual Contract) | $391 |
Retainers (Per Month on Annual Contract) | $391 |
Service (Per Month on Annual Contract) | $391 |
ServOps (Per Month on Annual Contract) | $791 |
- per user
Additional Pricing Details
ServOps is the all-in-one solution which includes Projects, Retainers, Sales and Service together.ClickUp
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
$0
ClickUp Editions & Modules
Edition
Free | $0.00 |
---|---|
Unlimited | $9.00 ($5.00)2 |
Business | $19.00 ($9.00)2 |
Enterprise | $29.00 ($17.00)2 |
- none
- per member per month (annual contract pricing)
Additional Pricing Details
—Likelihood to Renew
Accelo
Accelo 9.0
Based on 1 answer
Looking forward to seeing more refinement of features provided and upcoming features promised :)
Managing Director
Bos Web SystemsInformation Technology and Services, 11-50 employees
ClickUp
ClickUp 9.0
Based on 1 answer
We are pleased with using ClickUp and it's cost effectiveness. We are very likely to stick with ClickUp.
Senior Oracle Database Administrator
CGIInformation Technology and Services, 10,001+ employees
Usability
Accelo
Accelo 7.0
Based on 1 answer
No answer on this topic is available.
ClickUp
ClickUp 9.0
Based on 6 answers
With previous tools we used, we had to conduct a fairly extensive onboarding process with any new employees we hired. ClickUp is so simple to use that we really only need a 30-minute meeting to show new employees how to use it and they're off to the races. The drag/drop function is nearly universal which makes it extremely easy to move things around and stay organized.
Project Manager
The Creative MomentumDesign, 11-50 employees
Support Rating
Accelo
Accelo 7.5
Based on 5 answers
From the beginning the Accelo team has been very invested in ensuring our success and overall happiness with the platform. The initial implementation specialists and trainers did a fairly good job of learning our company and needs, and tried to tailor the trainings accordingly. However, once we made the formal switch to the platform, meaning we no longer were using our legacy systems, we found that we had a lot of questions....and a lot of ideas and recommendations. The support team is extremely responsive and seemingly happy to receive our continual feedback. And if we encounter an issue that seems to be a system issue, they work diligently to fix it (we've actually had an engineer join a call with us to learn of the issue - and subsequently fix it)
COO (Chief Operating Officer)
19 IDEASMarketing & Advertising, 11-50 employees
ClickUp
ClickUp 9.2
Based on 53 answers
ClickUp provides all the support you need over email. The customer service is excellent. I didn't interact with the support team too much as there was rarely an issue that I needed help with. However, when I did need help they were excellent.

Verified User
Employee in Other
Medical Practice Company, 11-50 employeesAlternatives Considered
Accelo
Accelo doesn't really exceed any competitors in any one area of their product, but in 2015 when we made the move this was the best option that included all the tools we wanted. However, user adoption was low in some areas due to the UI, so we scaled back Accelo and added other tools.
President
Strider Inc.Marketing and Advertising, 1-10 employees
ClickUp
For the first few years, ClickUp was a bit green and all over the place. It was a bit of a mess at first but now they've really finessed their process, UI and UX and it looks great. The biggest solution they provided was a better price point with larger solutions for feature sets.
CEO (Chief Executive Officer)
Kyber DigitalMarketing & Advertising, 11-50 employees
Return on Investment
Accelo
- It substantially reduced the number of systems we use to run our business.
- It reduced the need to train our staff on a variety of platforms.
- It gave us the ability to have a client-facing portal that directly integrates with our backend systems.
Vice President of Business Strategy
WSOLInternet, 11-50 employees
ClickUp
- Has increased the project management performance
- Has [allowed] us to organize day to day work in a better way thanks to its workload views
- Has allowed us to increase clients interest and participation in the projects allowing us to invite them to the account limiting the access to only their projects

Verified User
Engineer in Engineering
Internet Company, 11-50 employees