Acronis Cyber Cloud for Enterprise (discontinued) vs. Arcserve ShadowProtect

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Acronis Cyber Cloud for Enterprise (discontinued)
Score 10.0 out of 10
N/A
Acronis Cyber Cloud for Enterprise was a multi-tier platform for data protection services with access to a suite of integrated services like secure backup, files sync and share, ransomware protection, blockchain-based notarization and data verification, and disaster recovery. It is now a legacy product.N/A
Arcserve ShadowProtect
Score 7.8 out of 10
N/A
ShadowProtect, from Arcserve company StorageCraft (merged in March of 2021), supports business continuity with data backup and system protection; the vendor boasts fast system restore capabilities relative to other similar solutions.N/A
Pricing
Acronis Cyber Cloud for Enterprise (discontinued)Arcserve ShadowProtect
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Acronis Cyber Cloud for Enterprise (discontinued)Arcserve ShadowProtect
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Acronis Cyber Cloud for Enterprise (discontinued)Arcserve ShadowProtect
Top Pros
Top Cons

No answers on this topic

Features
Acronis Cyber Cloud for Enterprise (discontinued)Arcserve ShadowProtect
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
Acronis Cyber Cloud for Enterprise (discontinued)
-
Ratings
Arcserve ShadowProtect
7.4
1 Ratings
7% below category average
Universal recovery00 Ratings8.01 Ratings
Instant recovery00 Ratings8.01 Ratings
Recovery verification00 Ratings7.01 Ratings
Business application protection00 Ratings9.01 Ratings
Multiple backup destinations00 Ratings8.01 Ratings
Incremental backup identification00 Ratings8.01 Ratings
Backup to the cloud00 Ratings5.01 Ratings
Deduplication and file compression00 Ratings6.01 Ratings
Snapshots00 Ratings6.01 Ratings
Flexible deployment00 Ratings7.01 Ratings
Management dashboard00 Ratings7.01 Ratings
Platform support00 Ratings8.01 Ratings
Retention options00 Ratings9.01 Ratings
Encryption00 Ratings8.01 Ratings
Enterprise Backup
Comparison of Enterprise Backup features of Product A and Product B
Acronis Cyber Cloud for Enterprise (discontinued)
-
Ratings
Arcserve ShadowProtect
8.0
1 Ratings
4% below category average
Continuous data protection00 Ratings9.01 Ratings
Replication00 Ratings7.01 Ratings
Disaster Recovery
Comparison of Disaster Recovery features of Product A and Product B
Acronis Cyber Cloud for Enterprise (discontinued)
-
Ratings
Arcserve ShadowProtect
7.0
1 Ratings
8% below category average
Disaster Recovery Planning00 Ratings7.01 Ratings
Hot Sites00 Ratings7.01 Ratings
Disaster Recovery Testing00 Ratings7.01 Ratings
Automated Disaster Recovery00 Ratings7.01 Ratings
Best Alternatives
Acronis Cyber Cloud for Enterprise (discontinued)Arcserve ShadowProtect
Small Businesses
Carbonite Safe
Carbonite Safe
Score 10.0 out of 10
Axcient x360Cloud
Axcient x360Cloud
Score 8.9 out of 10
Medium-sized Companies
Bacula Enterprise
Bacula Enterprise
Score 9.8 out of 10
NinjaOne
NinjaOne
Score 9.3 out of 10
Enterprises
Bacula Enterprise
Bacula Enterprise
Score 9.8 out of 10
Veeam Data Platform
Veeam Data Platform
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Acronis Cyber Cloud for Enterprise (discontinued)Arcserve ShadowProtect
Likelihood to Recommend
9.1
(1 ratings)
7.0
(7 ratings)
Support Rating
9.1
(1 ratings)
8.0
(3 ratings)
User Testimonials
Acronis Cyber Cloud for Enterprise (discontinued)Arcserve ShadowProtect
Likelihood to Recommend
Acronis
Acronis Cyber Cloud is well suited in any environment where backup is needed. Whether it is backing up a single workstation, 10 servers, or replicating a Virtual machine to another Virtual Host.
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Arcserve
In situations where business continuity needs are high, ShadowProtect backups provide the ability to keep operations running with very minimal downtime, even in situations like crypto-locked data. If a backup server is set up in an environment to resume a live server from backup, this is even more helpful. In situations where clients don't care as much about quickly recovering their data, they can go without a solution like this.
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Pros
Acronis
  • Image backup.
  • File folder backup.
  • Virtual machine replication.
  • Workstation backup.
  • Server backup.
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Arcserve
  • You can virtualize your backups using Virtualbox, a free program that works on any PC.
  • Backups are versatile, and you can back up to any location you'd like.
  • Alerting can be set up for failed backups.
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Cons
Acronis
  • We would like to see a Virtual Machine test option to test the ability to boot your backups as seen in some competing backup softwares.
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Arcserve
  • The replication offsite can have issues over time. It takes manual involvement to keep it working right.
  • SPX remote management isn't easy out of the box.
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Support Rating
Acronis
Support has been helpful when we have had to reach out. We have not had to contact support that much so I do not have much feedback on them. I met the support team at the Cyber Summit and they are all very nice, smart individuals.
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Arcserve
We don’t need support often, but when we do, the support has been strong. Sometimes it is hard to determine how to access support for the exact issue we are having. There are a decent forum and online ticketing system. Support for the cloud center seems to be provided only by phone, though.
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Alternatives Considered
Acronis
Acronis is by far much easier to configure and gain access to cloud resources. Acronis is cloud only whereas Veeam requires an on prem server. We tested both and have found that we were unable to accomplish our goals utilizing Veeam.
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Arcserve
Speed, we rely on Shadowprotect to provide us with fast backups and also backups that are smaller in size compared to the other products.
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Return on Investment
Acronis
  • Acronis has made our backup process much smoother.
  • Less tech time needed to configure backups.
  • Less tech time needed to restore backups.
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Arcserve
  • We have been with Shadowprotect for 5 years and are now only moving off of them due to limited functionality and Shadowprotect doubling our billing.
  • The product now requires a lot more babysitting so I have one person just stuck managing backups, which is not a fulfilling job and hard to keep someone in that seat.
  • While Shadowprotect has been fantastic for years, it is time for us to move on to something that makes financial sense and requires less labour.
  • Storagecraft Cloud is fairly expensive compared to competitors.
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ScreenShots