Acronis Disaster Recovery Service vs. Arcserve Cloud Services

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Acronis Disaster Recovery Service
Score 9.2 out of 10
N/A
Acronis Disaster Recovery is a hybrid cloud, all-in-one, complete IT business continuity solution that protects, and restores data, servers, or entire data centers suffering from a natural or man-made disaster.N/A
Arcserve Cloud Services
Score 5.1 out of 10
N/A
StorageCraft, an Arcserve company since the March 2021 merger, offers their StorageCraft Cloud Backup service as cloud-based backup contingency for data stored in cloud-based applications.N/A
Pricing
Acronis Disaster Recovery ServiceArcserve Cloud Services
Editions & Modules
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No answers on this topic
Offerings
Pricing Offerings
Acronis Disaster Recovery ServiceArcserve Cloud Services
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Acronis Disaster Recovery ServiceArcserve Cloud Services
Top Pros
Top Cons
Best Alternatives
Acronis Disaster Recovery ServiceArcserve Cloud Services
Small Businesses

No answers on this topic

No answers on this topic

Medium-sized Companies
Druva Phoenix (UNPUBLISHED)
Druva Phoenix (UNPUBLISHED)
Score 10.0 out of 10
Druva Phoenix (UNPUBLISHED)
Druva Phoenix (UNPUBLISHED)
Score 10.0 out of 10
Enterprises
Druva Phoenix (UNPUBLISHED)
Druva Phoenix (UNPUBLISHED)
Score 10.0 out of 10
Druva Phoenix (UNPUBLISHED)
Druva Phoenix (UNPUBLISHED)
Score 10.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Acronis Disaster Recovery ServiceArcserve Cloud Services
Likelihood to Recommend
10.0
(1 ratings)
9.0
(2 ratings)
Support Rating
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
Acronis Disaster Recovery ServiceArcserve Cloud Services
Likelihood to Recommend
Acronis
Acronis Disaster Recovery Service is well suited in any scenario where a business has a server environment that they cannot afford to have gone down for any amount of time. It is less suited in a smaller business environment where downtime for several hours does not disrupt the flow of the business enough to offset the cost of Acronis Disaster Recovery Service.
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Arcserve
StorageCraft Cloud Backup is scalable and easy to deploy and manage the product. In my opinion, it's great for MSPs or for anyone managing multiple sites where keeping standards is a priority. Compared to using ShadowProtect and Image Manager, it requires a lot less manual work to maintain and keep running smoothly. However options and customization are more restricted so I wouldn't recommend it for non-standard environments, or scenarios where each agent needs a different configuration.
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Pros
Acronis
  • Automatic IP handling
  • Automatic failover to the recovery service center
  • Very robust with a lot of options to use
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Arcserve
  • Easy file and folder backup and restoring.
  • Easy file and folder restoring with versioning.
  • StorageCraft has great tools that allow you to spin up virtual machines from bare metal backups.
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Cons
Acronis
  • Pricing can be a hassle and sometimes unpredictable. This is a byproduct of having to sell compute points in a data center as well as the backup software.
  • Implementation can be a bit complicated; someone who doesn't know what their doing can have a bad recovery experience.
  • User setup can be tricky unless the reseller themselves builds an automatic system.
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Arcserve
  • Reporting is not white-labelled and its design has room for improvement
  • No automatic/scheduled virtual boot tests
  • Customization is very limited
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Support Rating
Acronis
The reseller or MSP often determine support for the service that the client chooses to purchase the product from. On the reseller or MSP side, Acronis Disaster Recovery Service support is outstanding. They are quick to respond to issues and always have someone available to help answer questions about sales, using the product, or training.
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Arcserve
No answers on this topic
Alternatives Considered
Acronis
Acronis Disaster Recovery Service provides an entirely cloud-based service that can be managed anywhere without the need for additional hardware. While we do offer other DRaaS options, they mainly involve redundant hardware that is costly and typically not suitable for small clients. Acronis Disaster Recovery Service provides a cloud-based service with agent-based installation at a competitive price.
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Arcserve
I haven't used many others, but Acronis is one of them. Acronis seemed to break for me very easily, a problem I don't have with StorageCraft. I couldn't find Macrium in the list, but it also has given me issues that I don't have with StorageCraft. StorageCraft, as I said before, just works, and I don't have to worry about my data.
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Return on Investment
Acronis
  • Helped us to provide a complete offering to clients, whether they use it or not.
  • Allows us to compete with other DRaaS offerings.
  • It gives us multiple price points and objectives to offer clients when showing them different solutions.
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Arcserve
  • Reduced manual workload on managing backups by 50% compared to ShadowProtect and Image Manager
  • Increased profitability as its price is very competitive
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ScreenShots