Acronis Disaster Recovery Service vs. VMware Site Recovery (DRaaS)

Acronis Disaster Recovery Service is well suited in any scenario where a business has a server environment that they cannot afford to have gone down for any amount of time. It is less suited in a smaller business environment where downtime for several hours does not disrupt the flow of the business enough to offset the cost of Acronis Disaster Recovery Service.

Incentivized

VMware Business Continuity & Disaster Recovery tools are well suited for customers who are heavily integrated with vSphere and VMs for their on-premises data centers today. VMware Cloud on AWS is great for customers who do not have DR sites and want to leverage the public cloud to build a DR site on demand quickly.

Incentivized

• Automatic IP handling
• Automatic failover to the recovery service center
• Very robust with a lot of options to use

Incentivized

• Integration with VMware environments
• Simple to use for current VMware admins

Incentivized

• Pricing can be a hassle and sometimes unpredictable. This is a byproduct of having to sell compute points in a data center as well as the backup software.
• Implementation can be a bit complicated; someone who doesn't know what their doing can have a bad recovery experience.
• User setup can be tricky unless the reseller themselves builds an automatic system.

Incentivized

• vSphere replication not as feature rich as storage replication
• Third party software necessary if looking into public cloud

Incentivized

The reseller or MSP often determine support for the service that the client chooses to purchase the product from. On the reseller or MSP side, Acronis Disaster Recovery Service support is outstanding. They are quick to respond to issues and always have someone available to help answer questions about sales, using the product, or training.

Incentivized

VMware support is typically outstanding, of course, they have multiple departments, and you need to work with the specific teams to get advanced support for things specific to VMware Business Continuity & Disaster Recovery. In contrast, other companies that deal directly with that technology may be more responsive to those specifics. Typically VMware is excellent and helpful in critical outages. For smaller to medium issues, it can take some time to get addressed appropriately.

Incentivized

Acronis Disaster Recovery Service provides an entirely cloud-based service that can be managed anywhere without the need for additional hardware. While we do offer other DRaaS options, they mainly involve redundant hardware that is costly and typically not suitable for small clients. Acronis Disaster Recovery Service provides a cloud-based service with agent-based installation at a competitive price.

Incentivized

VMware is software and typically hardware agnostic, this does require extra design and consideration versus putting in backup appliances. Some other solutions are a software as well and can be layered on top of vSphere to enhance existing environments. We need to weigh the benefits of licensing versus software costs and the management cost of having multiple tools.

Incentivized

• Helped us to provide a complete offering to clients, whether they use it or not.
• Allows us to compete with other DRaaS offerings.
• It gives us multiple price points and objectives to offer clients when showing them different solutions.

Incentivized

• Requires running vSphere at target DR sites
• Potential licensing cost for cold/standby locations

Incentivized