What users are saying about

Actiance

2 Ratings

Sysomos Expion

30 Ratings

Actiance

2 Ratings
Score 7.5 out of 101

Sysomos Expion

30 Ratings
Score 7.5 out of 101

Add comparison

Likelihood to Recommend

Actiance

This appliance is well suited for organizations that have a need to monitor, moderate, or log social networking site use or the use of any website. It is a very solid tool for any information security department to have at their disposal.
No photo available

Sysomos Expion

Sysomos Expion is best suited, in my opinion, to offices where either you have only one moderator/manager OR where multiple users plan to manage a specific channel. Without live updates, it gets far too complicated for multiple users to manage the exact same workload
Joshua P. Kennedy profile photo

Feature Rating Comparison

Listening/monitoring

Actiance
Sysomos Expion
6.2
Boolean keyword searches
Actiance
Sysomos Expion
5.1
Filtering out noise/spam
Actiance
Sysomos Expion
7.0
Sentiment analysis
Actiance
Sysomos Expion
7.0
Broad channel coverage
Actiance
Sysomos Expion
5.8

Publishing

Actiance
Sysomos Expion
6.4
Content planning and scheduling
Actiance
Sysomos Expion
9.0
Audience targeting
Actiance
Sysomos Expion
5.0
Content optimization
Actiance
Sysomos Expion
5.1
Workflow management
Actiance
Sysomos Expion
6.5

Engagement

Actiance
Sysomos Expion
7.8
Automated routing and prioritization
Actiance
Sysomos Expion
8.0
Customer interaction histories
Actiance
Sysomos Expion
7.2
Bulk actions
Actiance
Sysomos Expion
8.2

Marketing

Actiance
Sysomos Expion
7.4
Lead generation
Actiance
Sysomos Expion
7.3
Content marketing
Actiance
Sysomos Expion
8.0
Paid media management
Actiance
Sysomos Expion
7.3
Campaigns and promotions
Actiance
Sysomos Expion
7.0

Channel coverage/integration

Actiance
Sysomos Expion
6.0
Twitter
Actiance
Sysomos Expion
7.8
Facebook
Actiance
Sysomos Expion
8.5
LinkedIn
Actiance
Sysomos Expion
6.6
Google+
Actiance
Sysomos Expion
4.8
Instagram
Actiance
Sysomos Expion
5.8
Pinterest
Actiance
Sysomos Expion
4.3
YouTube
Actiance
Sysomos Expion
4.3

Reporting/analytics

Actiance
Sysomos Expion
5.4
Campaign success analytics
Actiance
Sysomos Expion
6.0
Real-time tracking
Actiance
Sysomos Expion
5.1
Competitor analysis
Actiance
Sysomos Expion
5.0

Account management

Actiance
Sysomos Expion
7.2
Role-based user permissions & privileges
Actiance
Sysomos Expion
7.4
Mobile access
Actiance
Sysomos Expion
7.0

Pros

  • Filtering capabilities for both URL and Social Media were easy to implement and manage by the security team. These features allow you to grant or deny access to various user groups as needed all the way to an individual grant or deny. It offers a vary large robust list of configuration options.
  • If you have a need for storing and later discovering Instant Messaging conversations or even messaging in social media then this is the tool to deploy. At that time when we chose this product, none of the other products were capable of meeting the feature set that Actiance offered.
  • Ease of deployment. Its abilities for integration with LDAP and Active directory give a wide set of deployment options.
No photo available
  • Expion was pretty customizable, though the tool we transitioned to has since made me realize how much more customizable other options can be. That said, Expion served us well and offered more customization than other tools we looked at.
  • Expion's best asset, really, is its support staff. Our account rep and the support agents were always responsive and reacted with appropriate levels of urgency. Though a lot of the problems we experienced were due to API limitations, the things they COULD address were resolved with relative speed.
  • I enjoyed the ability to approach our workload from either an inbox-style view or a more visual view with the workspaces and stacks. People with a more right-brained slant worked better in stacks than left-brained folks who seemed to appreciate the more linear, text-based style of the Single Stream moderation option.
Joshua P. Kennedy profile photo

Cons

  • Its configuration options were very large and required a good deal of time to learn all of the various settings.
No photo available
  • We use the App builder regularly, and I'd like to see more flexibility in some aspects of the current templates.
  • For example: Some times we do not want email selection to be mandatory and in some templates there is no option to change.
Kelly Cates profile photo

Likelihood to Renew

Actiance8.1
Based on 2 answers
Its not often that you come across a platform that is as easy to deploy as this one was. Once deployed it is an easy configure and forget appliance, but then you wouldn't get to benefit from its many other available features.
No photo available
Sysomos Expion6.8
Based on 12 answers
I don't foresee using it in the immediate future, as my current company is much smaller than the others, however if it came to be that we had the budget and infrastructure to support using such a tool, I would most likely recommend it if the purchasing decision was up to me.
No photo available

Support

No score
No answers yet
No answers on this topic
Sysomos Expion10.0
Based on 1 answer
Every time I had a question, I received a fast detailed response and help when I needed it. If a feature was not currently available, it was often added to a list of features to be added at a later time or the team provided me with a workaround that worked almost as well..
No photo available

Implementation

No score
No answers yet
No answers on this topic
Sysomos Expion10.0
Based on 2 answers
Implementation was so easy I dont even remember it!
Kelly Cates profile photo

Alternatives Considered

This was the only appliance of its kind that I have used. Other devices have different capabilities for web filtering such as the checkpoint firewalls, but none of them offered the overall solution that was deployed with this product at that time.
No photo available
The only other product that I have used which was similar was the scheduler on Facebook. I prefer Sysomos Expion because you can schedule more than one channel at a time and because you can schedule many posts in advance. It's ease of use is really what makes it stand out from other programs
No photo available

Return on Investment

  • Faster investigative work has led to increased employee efficiency when working on security investigations.
No photo available
  • Our client likes using Expion for daily content approvals
  • Expion provides an easy way for us to draft a lot of content easily and efficiently
Matthew Garcia profile photo

Pricing Details

Actiance

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details

Sysomos Expion

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details