What users are saying about
4 Ratings
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Top Rated
840 Ratings
4 Ratings
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Score 8.3 out of 100

Concur Travel and Expense

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Top Rated
840 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.3 out of 100

Likelihood to Recommend

actiTIME

ActiTime is a perfect program for managing payments and expenses within the company. It is an ideal tool to manage the activity of employees and the time they devote to their daily tasks within the company. ActiTime is undoubtedly recommended for its excellent performance in generating reports and the quality of its production. If anything could improve this tool it is its interface as it has become a bit outdated.
Eric Mendoza | TrustRadius Reviewer

Concur Travel and Expense

Concur is a great tool for large organizations of many users with varying technical abilities. The interface is intuitive with clear drop-down menus and expense categorization names such that any employee can reasonably understand how to submit expenses for approval with at most minimal training on the Concur tool.

It is less appropriate for organizations with experienced users that would benefit from an expedited expense reporting experience that integrates other tools such as GPS data or mapping tools. Much of the data is entered manually, which can be frustrating for frequent business travelers.
Anonymous | TrustRadius Reviewer

Pros

actiTIME

  • Reporting is awesome! Easy to put together custom reports and then export them. Real-time reports.
  • Check out all its brilliant integrations.
  • It lets you upload your company logo in the tool.
  • Managing users, clients, projects, and tasks is easy and the UX makes data input fluent and smooth.
  • There's a mobile app, it's limited, but there is one.
  • Reports dashboard: you can save your favorite custom reports for easy access.
  • Estimations vs actual reports and email notifications are brilliant for keeping an eye on projects.
Roy Zumbado Cognuchz | TrustRadius Reviewer

Concur Travel and Expense

  • Concur UI is easy to use on both web and mobile.
  • Standard Invoice format can be auto read which helps to reduce the effort to manually enter the amount from bills.
  • Multiple invoices under one expense type can be uploaded and saved as draft which can be submitted later on at once.
Anonymous | TrustRadius Reviewer

Cons

actiTIME

  • This application can be complex to use for new users.
  • ActiTime should further update its mobile application.
Eric Mendoza | TrustRadius Reviewer

Concur Travel and Expense

  • My company used a non-related accounting package so we had to import the invoices for payment. There were not a lot of options for file type to export which made it more difficult to import.
  • It was a bit of a learning curve to book travel. There are a lot of options, which is nice, but can also be confusing for a new user. It caused a few more support calls internally.
  • The automatic upload of receipts is nice, but you have to review them carefully as it sometimes misreads the date or amount.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

actiTIME

No score
No answers yet
No answers on this topic

Concur Travel and Expense

Concur Travel and Expense 9.2
Based on 25 answers
Now that we are fully on Concur, switching is not an option. Concur has become ingrained in our expense reporting process. Furthermore, Concur continues to improve its offering. Each month, they release updates and changes, many of which were client requested. Concur's constant evolution means it is adapting with my business
Ashley Salustri | TrustRadius Reviewer

Usability

actiTIME

No score
No answers yet
No answers on this topic

Concur Travel and Expense

Concur Travel and Expense 8.2
Based on 63 answers
General functionality is intuitive, though the UI is beginning to look dated. Overall, the usability is high... it is easy to open new expense reports, allocate expenses to the appropriate GL line items and associated RCs. My only complaint is that it takes five+ clicks to upload documents which feels a bit excessive.
Anonymous | TrustRadius Reviewer

Reliability and Availability

actiTIME

No score
No answers yet
No answers on this topic

Concur Travel and Expense

Concur Travel and Expense 9.1
Based on 9 answers
In prior years I would have given them a 9.5 for availability. Unfortunately in 2015 so far this rating has dropped to a 7 overall.
We have experienced far too many interruptions - from admins to employees who rely on it for day to day booking of travel and submission of expense reports. Server errors, slow system response time and spinning wheels are too common place. Those things should be a rare occurrence, not a daily interruption.

While Conur still has great product offerings overall, they are currently not offering world class or best in class product (and customer service) availability. Remaining hopeful they step up and get their A game going again soon.
Carol Monk, CPP | TrustRadius Reviewer

Performance

actiTIME

No score
No answers yet
No answers on this topic

Concur Travel and Expense

Concur Travel and Expense 9.1
Based on 6 answers
Pages always load quickly, reports are always completed in a quick and efficient time frame, and everything about the experience is swift. I've never had any frustrations or complexities that can't be handled easily
Nicole Nagy | TrustRadius Reviewer

Support Rating

actiTIME

actiTIME 9.0
Based on 2 answers
It has quality support, solving any problem quickly, and clarifying any doubt that arises. It works very well and has quick and detailed answers, the quality of service in this sense is impeccable. ActiTime offers an online chat by which you can solve most of the problems almost immediately.
Eric Mendoza | TrustRadius Reviewer

Concur Travel and Expense

Concur Travel and Expense 6.8
Based on 44 answers
I have never had to use customer support when using Concur Expense - the UX could be a bit nicer on the eyes or easier to understand, but there have never been any problems when using Concur Expense that I have had to ask or reach out to customer support to help me with anything.
Shannon McNamara | TrustRadius Reviewer

In-Person Training

actiTIME

No score
No answers yet
No answers on this topic

Concur Travel and Expense

Concur Travel and Expense 8.0
Based on 1 answer
It was nice to have someone available to go through, especially for our employees that have been with the organization for a long time
Anonymous | TrustRadius Reviewer

Online Training

actiTIME

No score
No answers yet
No answers on this topic

Concur Travel and Expense

Concur Travel and Expense 6.0
Based on 2 answers
It's live (you can ask questions), it's free, it's good. What's not to like. Only reason it's not getting a "10" is breadth and depth, more would be better.
Evan Trimble | TrustRadius Reviewer

Implementation Rating

actiTIME

No score
No answers yet
No answers on this topic

Concur Travel and Expense

Concur Travel and Expense 6.5
Based on 10 answers
There are different implementation teams for each module of the product you purchase, so implementation is not a 'one size fits all' environment. Also, the different implementation teams have different ways of doing things, so Concur could stand some standardization and streamlining in this area.A Project Manager can make or break an implementation so don't be scared to ask for a new one if things are rocky.
Carol Monk, CPP | TrustRadius Reviewer

Alternatives Considered

actiTIME

ActiTIme is the first software application I have used that was not developed in-house, so it's actually great in comparison, I love it.
Roy Zumbado Cognuchz | TrustRadius Reviewer

Concur Travel and Expense

At the time of purchase we used an in-house MS Access based system. Concur allowed us to move to a more stable platform that was fully web-based so users could get to it anytime (even without VPN access). At the time of purchase it was highly recommended by several of our vendor/banking partners.
Anonymous | TrustRadius Reviewer

Scalability

actiTIME

No score
No answers yet
No answers on this topic

Concur Travel and Expense

Concur Travel and Expense 8.3
Based on 44 answers
It's easy to use it across multiple departments because everyone is familiar with it. Employees in a different segment or different branch have used Concur, so if someone transfers locations or works with another department on a project, they are already familiar with Concur. It makes training and onboarding easy as well.
Liliya Carlage | TrustRadius Reviewer

Return on Investment

actiTIME

  • We can estimate projects, track them and create reports so we can have visibility of tasks and budget. It's so easy.
  • It allows us to justify labor by attaching ActiTime reports to our invoices for actual worked hours.
  • We're guarded: labor is justified and documented, in case of escalations or postmortem investigations.
Roy Zumbado Cognuchz | TrustRadius Reviewer

Concur Travel and Expense

  • Definitely company saves money as each report has two steps of approval. And expenses which are not business required are not reimbursed.
  • Time saving and flexibility, many users use Mobile App which enable[s] to create reports in couple of minutes.
  • Better cost planning for next year. It is easy to estimate how much we will need for travel and expenses in the budget.
  • Consistent way of working. Each employee has a business card.
Małgorzata Nitecka-Kubicka | TrustRadius Reviewer

Screenshots

Pricing Details

actiTIME

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$5*

* user

actiTIME Editions & Modules

On-premise Edition
actiTIME Self-Hosted$1201
  1. user
SaaS Edition
actiTIME Online (1-40 users)$61
actiTIME Online (41-200 users)$51
actiTIME Online (200+ users)Fixed Cost2
actiTIME Free (up to 3 users)$03
  1. per user per month
  2. for unlimited users
  3. per user per month
Additional Pricing Details
Choose from three different actiTIME versions: actiTIME Free is online software for teams of up to three users with basic time-tracking functionality. actiTIME Online is full-featured online software with free regular product upgrades starting at $5 user/month. actiTIME Self-Hosted is software that you install on your own servers and purchase with a one-time payment.

Concur Travel and Expense

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Concur Travel and Expense Editions & Modules

Edition
Concur Travel and Expense$9.001
  1. per report (average price)
Additional Pricing Details

Add comparison