What users are saying about
34 Ratings
16 Ratings
34 Ratings
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Score 8.6 out of 100
16 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.9 out of 100

Feature Set Ratings

  • ActiveCollab ranks higher in 1 feature set: Project Management
  • Projector PSA ranks higher in 1 feature set: Professional Services Automation

Project Management

7.4

ActiveCollab

74%
7.0

Projector PSA

70%
ActiveCollab ranks higher in 9/14 features

Task Management

9.0
90%
11 Ratings
7.4
74%
8 Ratings

Resource Management

7.0
70%
7 Ratings
8.0
80%
8 Ratings

Gantt Charts

8.8
88%
6 Ratings
6.0
60%
3 Ratings

Scheduling

6.3
63%
10 Ratings
8.0
80%
9 Ratings

Workflow Automation

7.0
70%
1 Rating
6.9
69%
6 Ratings

Team Collaboration

8.0
80%
12 Ratings
7.5
75%
7 Ratings

Support for Agile Methodology

7.0
70%
7 Ratings
5.8
58%
2 Ratings

Support for Waterfall Methodology

7.0
70%
1 Rating
5.2
52%
3 Ratings

Document Management

8.1
81%
7 Ratings
8.5
85%
7 Ratings

Email integration

8.4
84%
8 Ratings
7.6
76%
5 Ratings

Mobile Access

3.0
30%
9 Ratings
3.7
37%
7 Ratings

Timesheet Tracking

9.9
99%
8 Ratings
9.3
93%
9 Ratings

Change request and Case Management

8.8
88%
7 Ratings
5.2
52%
3 Ratings

Budget and Expense Management

5.9
59%
6 Ratings
8.1
81%
9 Ratings

Professional Services Automation

7.5

ActiveCollab

75%
7.9

Projector PSA

79%
Projector PSA ranks higher in 3/4 features

Quotes/estimates

6.9
69%
7 Ratings
N/A
0 Ratings

Invoicing

6.9
69%
6 Ratings
7.0
70%
2 Ratings

Project & financial reporting

8.4
84%
6 Ratings
8.5
85%
2 Ratings

Integration with accounting software

7.9
79%
4 Ratings
8.0
80%
3 Ratings

Attribute Ratings

  • ActiveCollab and Projector PSA are tied in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.0

ActiveCollab

80%
12 Ratings
8.0

Projector PSA

80%
10 Ratings

Likelihood to Renew

ActiveCollab

N/A
0 Ratings
10.0

Projector PSA

100%
2 Ratings

Usability

ActiveCollab

N/A
0 Ratings
6.4

Projector PSA

64%
1 Rating

Availability

ActiveCollab

N/A
0 Ratings
10.0

Projector PSA

100%
2 Ratings

Support Rating

7.1

ActiveCollab

71%
6 Ratings

Projector PSA

N/A
0 Ratings

Implementation Rating

ActiveCollab

N/A
0 Ratings
8.2

Projector PSA

82%
2 Ratings

Product Scalability

ActiveCollab

N/A
0 Ratings
7.0

Projector PSA

70%
1 Rating

Likelihood to Recommend

ActiveCollab

Scenarios where ActiveCollab works well 1) ActiveCollab works well for small teams specifically T&M teams.Its invoicing feature is unique & can make your life easy. 2) It is very easy to use & posses good range of filters like on the task list, we can drag/drop tasks, Filter by assignee's,
tasks lists, due dates, or completed tasks. 3) It has some simple but awesome features like when you're in
the middle of writing something i.e a comment on story and get interrupted,
it retains what you wrote. 4) It allows you to tag team members in threads of comments to grab their attention, its really needed when teams are distributed. Thus helping team members to collaborate easily & stay on same page. 5) It integrates pretty well with other web apps like quickbooks , Slack, Trello, HubSpot, Zapier etc Scenarios where ActiveCollab did not work well 1) Tasks can not have multiple assignee's here so if two members are working on same task it did not allow you to reflect that. 2) Sorting capability is not their under invoicing 3) It did not work well for larger teams 4) Search option is not very detailed & you may end up wasting lot of time searching one particular bug or issue.












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Projector PSA

We think Projector PSA is a great tool to track and manage people in a professional service environment like management consulting. This system is easy to set up, easy to understand and should easily suit the needs of smaller and medium sized firms. It may be less appropriate for firms that rely very heavily on project management through another system (like MS Project) or firms that rely very heavily on a sales pipeline tracking system. While still very much possible to use, you would (I believe) have to do some re-keying between systems
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Pros

ActiveCollab

  • Great for project and task assignments, project workflow and communications.
  • Solid web-based platform that doesn't require software downloads, also includes great mobile platform.
  • Great reporting tools for managing billing, estimating, project workflow and other essential project details.
  • Allows for both the agency and its clients to interact on a single platform using role-specific permissions.
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Projector PSA

  • Resource Management - we are a national business and Projector provides us with the capability, in real time, to identify resource availability to meet current and upcoming project requirements. It allows us to
  • Reporting
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Cons

ActiveCollab

  • Does not maintain default categories for tasks
  • Makes information difficult to share with others not on AC
  • Relies on other people to track their time correctly in categories for estimates
  • Mobile app is very hard to use and not user-friendly if you are working with multiple projects
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Projector PSA

  • One challenge has been the user interface of the management portal, but that is currently being overhauled. The new design is being rolled out incrementally, and so far we've been very impressed with it, both visually and functionally!
  • Projector is first and foremost a project management tool. Because of this, we had to come up with some workarounds for customized accounting tasks we needed that were not part of the native Projector logic, but we were able to get what we need done.
  • One thing we did have with our previous PSA tool and that isn't available in Projector is an integration with MS Outlook calendar. That would be a great feature for our team.
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Pricing Details

ActiveCollab

Starting Price

$7 per member/per month

Editions & Modules

ActiveCollab editions and modules pricing
EditionModules
Self-Hosted Plan$999.001
ActiveCollab Project Management$7.002

Footnotes

  1. license
  2. per member/per month

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

Optional $6.25

Additional Details

Projector PSA

Starting Price

$15 per user

Editions & Modules

Projector PSA editions and modules pricing
EditionModules
Team Edition$151
Professional Edition$252
Enterprise Edition$303

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Likelihood to Renew

ActiveCollab

No answers on this topic

Projector PSA

We have been using this tool for a year now and find our use of it continually evolves and broadens. We are also very excited about the overhaul that's under way and feel many of the improvements being put in place will help make us that much more effective and efficient. The Projector team is also very responsive and collaborative in terms of user feedback and improvement suggestions, which helps us know they will work hard to help us get what we need out of the tool.
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Usability

ActiveCollab

No answers on this topic

Projector PSA

Desktop interface feels complex to new users.
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Reliability and Availability

ActiveCollab

No answers on this topic

Projector PSA

In 5 years of use we have never experienced an unscheduled outage.
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Support Rating

ActiveCollab

We have not required support for ActiveCollab as it works pretty seamlessly. We didn't have any issues with using the platform or with any billing issues. The self-service aspect of the platform is robust and easy to navigate so we have not encountered any errors that required assistance from the support team.
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Projector PSA

No answers on this topic

Alternatives Considered

ActiveCollab

ActiveCollab is easier to use and simpler in its setup. It has the right mix of features and simplicity. It's also project-oriented which is important for our workflow. Other tools are often too task-oriented, making it hard to track projects. Overall, ActiveCollab has a great mix of simplicity with good features.
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Projector PSA

We did pursue Quick Arrow another tool that was similar. We found that be in inflexible in use. Projector allows a lot of flexibility in setup. Our organization has very specific business processes and we were able to set up Projector to work with those processes. Several other systems we tried were not as flexible in allowing set up to our needs.
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Return on Investment

ActiveCollab

  • Allows our team to stay organized and keep conversations on tasks.
  • The To-Do List email every morning helps me mentally prepare and know exactly what I should be doing as soon as I start work.
  • Powerful and useful integrations save lots of time (Google Drive, Slack, Dropbox, Zapier and more!).
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Projector PSA

  • Projector has had a great ROI. We are more efficient with planning, budgeting and analyzing inefficiencies.
  • Projector has allowed our office across the United States to access the same system and create a central database of all projects and services.
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Screenshots

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