Triniti by Active.ai vs. Smith.ai Live Website Chat
Triniti by Active.ai vs. Smith.ai Live Website Chat
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
Triniti by Active.ai | N/A | Active.Ai, a Gupshup company, is a Singapore-based Fintech startup with an innovation lab in Bengaluru, through artificial intelligence (AI) that delivers conversational banking services to help banks and financial institutions redefine their future digital strategy. They offer the Triniti CognitiveQnA platform that enables financial institutions to setup virtual agents to provide customer support. | $250 per month | |
Smith.ai Live Website Chat | N/A | Smith.ai Live Website Chat is presented by the vendor as a fast & friendly way to capture, screen & convert website leads. The Smith.ai live chat agents answer questions, screen leads & schedule appointments 24/7. Custom AI chatbots can assist with screening basic questions to maximize meaningful interactions. Users pay for relevant chats only, and the vendor promises easy setup on all website platforms. Instant chat transcripts are available sent to an email, and CRM. | $1,407 per chat after 20 |
Triniti by Active.ai | Smith.ai Live Website Chat | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules |
|
| ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | Discount of 10% for annual pricing. | All Live Chat packages include: - Emailed chat transcripts - Custom branding - Mobile-optimized chat widget - Unlimited Smart Q&A - Unlimited Playbook: Program questions determined by previous answers to improve lead intake - Real-time Spanish-to-English translation - SMS/Text Answering - One-time chat custom programming (hours vary by package) - Web installation and set-up - Phone and e-mail support Additional features available: - Integration with CRM software (including Salesforce and Clio), Zapier, Slack and others - Appointment booking - Additional custom programming support | ||||||||||||||
More Pricing Information |
Triniti by Active.ai | Smith.ai Live Website Chat | |
---|---|---|
Top Pros | No answers on this topic |
|
Top Cons | No answers on this topic |
|
Triniti by Active.ai | Smith.ai Live Website Chat | |
---|---|---|
Small Businesses | Smith.ai Live Website Chat Score 9.0 out of 10 | Gist Score 9.6 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Triniti by Active.ai | Smith.ai Live Website Chat | |
---|---|---|
Likelihood to Recommend | - (0 ratings) | 9.1 (15 ratings) |
Usability | - (0 ratings) | 8.6 (9 ratings) |
Support Rating | - (0 ratings) | 9.0 (14 ratings) |
Triniti by Active.ai | Smith.ai Live Website Chat | |
---|---|---|
Likelihood to Recommend | Gupshup No answers on this topic | Smith.ai |
Pros | Gupshup No answers on this topic | Smith.ai |
Cons | Gupshup No answers on this topic | Smith.ai |
Usability | Gupshup No answers on this topic | Smith.ai |
Support Rating | Gupshup No answers on this topic | Smith.ai |
Alternatives Considered | Gupshup No answers on this topic | Smith.ai |
Return on Investment | Gupshup No answers on this topic | Smith.ai |
ScreenShots | Smith.ai Live Website Chat Screenshots |