Ada vs. Freshchat
Ada vs. Freshchat
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
Ada | N/A | Ada is a provider of Automated Brand Interactions supporting companies, like Zoom, Facebook, and Square, with solutions that aim to deliver digital-first, omnichannel experiences at scale. Fueling interactions between brands and the people who love them—prospective and loyal customers, stakeholders, and employees—Ada is built to transform reactive CX models into proactive, tailored profit generators that span the entire customer journey. | N/A | |
Freshchat | N/A | A solution to engage customers with smarter conversations on any channel, designed so support, marketing, sales, and even bots to have conversations at scale with customers. | $23 per month per user |
Ada | Freshchat | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules | No answers on this topic |
| ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Ada | Freshchat | |
---|---|---|
Small Businesses | Smith.ai Live Website Chat Score 9.0 out of 10 | Gist Score 9.6 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Ada | Freshchat | |
---|---|---|
Likelihood to Recommend | - (0 ratings) | 9.0 (24 ratings) |
Likelihood to Renew | - (0 ratings) | 9.5 (2 ratings) |
Usability | - (0 ratings) | 9.0 (1 ratings) |
Support Rating | - (0 ratings) | 9.0 (1 ratings) |
Implementation Rating | - (0 ratings) | 9.0 (1 ratings) |
Ada | Freshchat | |
---|---|---|
Likelihood to Recommend | Ada Support No answers on this topic | Freshworks Inc |
Pros | Ada Support No answers on this topic | Freshworks Inc |
Cons | Ada Support No answers on this topic | Freshworks Inc |
Likelihood to Renew | Ada Support No answers on this topic | Freshworks Inc |
Usability | Ada Support No answers on this topic | Freshworks Inc |
Support Rating | Ada Support No answers on this topic | Freshworks Inc |
Implementation Rating | Ada Support No answers on this topic | Freshworks Inc |
Alternatives Considered | Ada Support No answers on this topic | Freshworks Inc |
Return on Investment | Ada Support No answers on this topic | Freshworks Inc |
ScreenShots |