60 Ratings
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Score 8 out of 101
102 Ratings
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Score 6.7 out of 101

Likelihood to Recommend

Adobe Business Catalyst (Discontinued)

The service provision is good the accounts customer service is poor so I would struggle to give BC a better than average review, if only they could offer customers a better accounts service then the value would be much higher.
Richard Taylor profile photo

Oracle ATG

I would say that Oracle ATG Web Commerce is most likely better suited for companies that have a wide selection of products online as well as a customer base that is robust enough to justify this software. We were managing several stores and so we needed this software to create an atmosphere of quick and efficient searching from customers as well as some sort of guidance for products that they would like based on their searches
Joseph R. Sweeney profile photo

Feature Rating Comparison

Email & Online Marketing

Adobe Business Catalyst (Discontinued)
6.6
Oracle ATG
WYSIWYG email editor
Adobe Business Catalyst (Discontinued)
2.4
Oracle ATG
Dynamic content
Adobe Business Catalyst (Discontinued)
9.0
Oracle ATG
Ability to test dynamic content
Adobe Business Catalyst (Discontinued)
7.8
Oracle ATG
Landing pages
Adobe Business Catalyst (Discontinued)
6.9
Oracle ATG
A/B testing
Adobe Business Catalyst (Discontinued)
7.0
Oracle ATG
Mobile optimization
Adobe Business Catalyst (Discontinued)
8.0
Oracle ATG
Email deliverability
Adobe Business Catalyst (Discontinued)
8.1
Oracle ATG
List management
Adobe Business Catalyst (Discontinued)
3.1
Oracle ATG
Triggered drip sequences
Adobe Business Catalyst (Discontinued)
6.8
Oracle ATG

Lead Management

Adobe Business Catalyst (Discontinued)
1.7
Oracle ATG
Lead nurturing
Adobe Business Catalyst (Discontinued)
1.7
Oracle ATG
Lead scoring and grading
Adobe Business Catalyst (Discontinued)
2.2
Oracle ATG
Data quality management
Adobe Business Catalyst (Discontinued)
1.4
Oracle ATG
Automated sales alerts and tasks
Adobe Business Catalyst (Discontinued)
1.7
Oracle ATG

Campaign Management

Adobe Business Catalyst (Discontinued)
2.4
Oracle ATG
Calendaring
Adobe Business Catalyst (Discontinued)
2.4
Oracle ATG
Event/webinar marketing
Adobe Business Catalyst (Discontinued)
2.3
Oracle ATG

Social Media Marketing

Adobe Business Catalyst (Discontinued)
8.2
Oracle ATG
Social sharing and campaigns
Adobe Business Catalyst (Discontinued)
7.8
Oracle ATG
Social profile integration
Adobe Business Catalyst (Discontinued)
8.6
Oracle ATG

Reporting & Analytics

Adobe Business Catalyst (Discontinued)
7.0
Oracle ATG
Dashboards
Adobe Business Catalyst (Discontinued)
8.0
Oracle ATG
Standard reports
Adobe Business Catalyst (Discontinued)
7.0
Oracle ATG
Custom reports
Adobe Business Catalyst (Discontinued)
6.0
Oracle ATG

Platform & Infrastructure

Adobe Business Catalyst (Discontinued)
6.5
Oracle ATG
API
Adobe Business Catalyst (Discontinued)
7.6
Oracle ATG
Role-based workflow & approvals
Adobe Business Catalyst (Discontinued)
7.0
Oracle ATG
Customizability
Adobe Business Catalyst (Discontinued)
6.0
Oracle ATG
Integration with Salesforce.com
Adobe Business Catalyst (Discontinued)
5.5
Oracle ATG

Online Storefront

Adobe Business Catalyst (Discontinued)
Oracle ATG
7.8
Product catalog & listings
Adobe Business Catalyst (Discontinued)
Oracle ATG
8.0
Product management
Adobe Business Catalyst (Discontinued)
Oracle ATG
8.6
Bulk product upload
Adobe Business Catalyst (Discontinued)
Oracle ATG
6.8
Branding
Adobe Business Catalyst (Discontinued)
Oracle ATG
8.1
Mobile storefront
Adobe Business Catalyst (Discontinued)
Oracle ATG
6.8
Product variations
Adobe Business Catalyst (Discontinued)
Oracle ATG
8.0
Website integration
Adobe Business Catalyst (Discontinued)
Oracle ATG
7.9
Visual customization
Adobe Business Catalyst (Discontinued)
Oracle ATG
8.9
CMS
Adobe Business Catalyst (Discontinued)
Oracle ATG
7.0

Online Shopping Cart

Adobe Business Catalyst (Discontinued)
Oracle ATG
7.0
Abandoned cart recovery
Adobe Business Catalyst (Discontinued)
Oracle ATG
6.7
Checkout user experience
Adobe Business Catalyst (Discontinued)
Oracle ATG
7.2

Online Payment System

Adobe Business Catalyst (Discontinued)
Oracle ATG
6.7
eCommerce security
Adobe Business Catalyst (Discontinued)
Oracle ATG
6.7

eCommerce Marketing

Adobe Business Catalyst (Discontinued)
Oracle ATG
6.7
Promotions & discounts
Adobe Business Catalyst (Discontinued)
Oracle ATG
7.7
Personalized recommendations
Adobe Business Catalyst (Discontinued)
Oracle ATG
6.3
SEO
Adobe Business Catalyst (Discontinued)
Oracle ATG
6.2

eCommerce Business Management

Adobe Business Catalyst (Discontinued)
Oracle ATG
7.1
Multi-site management
Adobe Business Catalyst (Discontinued)
Oracle ATG
8.6
Order processing
Adobe Business Catalyst (Discontinued)
Oracle ATG
7.6
Inventory management
Adobe Business Catalyst (Discontinued)
Oracle ATG
5.6
Shipping
Adobe Business Catalyst (Discontinued)
Oracle ATG
6.3
Custom functionality
Adobe Business Catalyst (Discontinued)
Oracle ATG
7.4

Pros

Adobe Business Catalyst (Discontinued)

  • Probably one of the easiest e-commerce platforms to work in, it does take setup, but compared to a lot of other e-commerce solutions, this is probably the best one that I have seen that can be designed and implemented custom.
  • Their template system works very well and allows you to create and re-use templates across Adobe Business Catalyst.
  • Their pre-built modules are great, giving people a great way to use common web elements without having to use a plug-in or find some solution, it is simply built in and generally works exactly as you would expect.
  • Adobe Business Catalyst is more of an all-around solution, providing elements that most smaller companies would have a hard time figuring out, since it includes the ability to build websites, send and track e-mails, analytics. It really is a powerful tool that would typically require a fair amount of coding knowledge and expertise but with the system already built, it can be easily modified and edited by those with limited or no coding knowledge at all.
Jonathan Hodak profile photo

Oracle ATG

  • Easily customizable dashboards that are versatile and fit the needs of different departments within a company.
  • Search tool is unparalleled and provides multiple parameters for narrowing down your query in a jiffy.
  • Customer service is always available and can be accessed through both email and phone around the clock.
Joseph R. Sweeney profile photo

Cons

Adobe Business Catalyst (Discontinued)

  • Multi Client Management: The dashboard for managing multiple clients as a reseller is a little difficult to get to. There is also no very easy way for me to manage multiple clients at once. I have to log into and out of individual client accounts to do billing or management.
  • Lack of Server support: There are certain server protocols and languages that are not supported using BC. For example I cannot build a custom php database and upload to BC. I am required to use their tools.
Dan Butler profile photo

Oracle ATG

  • The various components of ATG make it somewhat complex to configure and manage. For example, in addition to the main ATG Commerce module, you have others such as BCC, Endeca, WCS, etc.
  • It can be difficult to find support staff for ATG Web Commerce because it is a very specialized skill set. Those who do support it demand a high salary.
  • The architecture (number of servers, etc.) requires a fairly large footprint.
No photo available

Likelihood to Renew

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 9.4
Based on 10 answers
The simplicity of this platform is the main reason. BC is incredibly easy for first time users and very streamlined for experienced users. I also look at the integration with other Adobe products in my company. Being able to stay completely in one piece of software (Muse or Dreamweaver) for a full design and publish make much better use of my time.
Dan Butler profile photo

Oracle ATG

No score
No answers yet
No answers on this topic

Usability

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 9.7
Based on 4 answers
Overall it is a "plug and play" interface. The majority of the work is done in other software interfaces. Managing billing, user roles and custom reports are all that you need to manage in the actual BC user interface. For my business this is an incredible benefit as I have to leave my preferred software less.
Dan Butler profile photo

Oracle ATG

No score
No answers yet
No answers on this topic

Reliability and Availability

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 9.0
Based on 4 answers
very few issues with availability
Jerry Dever profile photo

Oracle ATG

No score
No answers yet
No answers on this topic

Performance

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 8.2
Based on 1 answer
Very few issues
Jerry Dever profile photo

Oracle ATG

No score
No answers yet
No answers on this topic

Support

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 8.6
Based on 5 answers
I have used Adobe support for many of their products. I find that they are quick to respond and present a wide variety of support platforms from forums to online chat. Depending on the nature of the issue I am usually able to get resolution within 24 to 48 hours. With more complex issues I have never had a problem with Adobe dropping the ball.
Dan Butler profile photo

Oracle ATG

No score
No answers yet
No answers on this topic

Online Training

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 8.6
Based on 2 answers
bcgurus.comkiyuco
Jerry Dever profile photo

Oracle ATG

No score
No answers yet
No answers on this topic

Implementation

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 9.6
Based on 3 answers
Pretty easy to do
Jerry Dever profile photo

Oracle ATG

No score
No answers yet
No answers on this topic

Alternatives Considered

Adobe Business Catalyst (Discontinued)

The largest competitor in my portfolio is GoDaddy. I tend to use them for larger products or for all inclusive domain registration and web presence. I prefer using BC for most everything due to its simplistic nature. It is a very streamlined product and is easy to add users from my clients as editors and managers. This makes content update and creation so much easier. It also eases the minds of content managers within my clients companies as they will have some control over what goes on the web site. GoDaddy is my go to product for customized web designs, larger projects, and anything that requires server side software not supported by BC. It tends to be more involved and time consuming and less productive for me as a small business. So while I prefer to work with BC there are just some limitations that send me over to another hosting platform.
Dan Butler profile photo

Oracle ATG

We're married to Oracle ATG Web Commerce for the time being, and have been users for about six years now. We are slowly moving auxiliary features out of ATG and into custom in house solutions that give us purpose built, more responsive, and more appropriate functionality. Eventually, ATG will serve only core features like catalog management and order processing. All other activities will be handled externally as microservices that we control, rather than relying on the black box of ATG.
Sean Scott profile photo

Scalability

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 9.0
Based on 2 answers
It's easy to build small sites or large sites and there is lots of templating.
Jerry Dever profile photo

Oracle ATG

No score
No answers yet
No answers on this topic

Return on Investment

Adobe Business Catalyst (Discontinued)

  • Business Catalyst provides partners and clients a single system to learn and maintain. No need to constantly switch gears to remember who has what CMS which makes support more efficient.
  • Business Catalyst has made it possible to create and launch sites in less time thus increasing profitability.
  • Business Catalyst is a large investment in the beginning about monetarily and in learning the system. It may not affordable to smaller agencies.
Pauline Kraus profile photo

Oracle ATG

  • We are working to transition our inside sales team from placing orders in Oracle's E-Business Suite to placing them in ATG. We have found that we can streamline our ordering process allowing users to place orders much faster and be more productive.
  • The implementation of ATG has been very expensive for us. We are on our third implementation partner. There are a good number of companies out there that claim to have experience implementing this product, but be sure to check references and see some examples of their past work.
  • The user interface is much nicer than what we are used to with EBS, and we expect user adoption to go smoothly.
No photo available

Pricing Details

Adobe Business Catalyst (Discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Oracle ATG

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Add comparison