What users are saying about

Adobe Business Catalyst

58 Ratings
Score 7.8 out of 101

SiteExecutive

2 Ratings
Score 9 out of 101

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Likelihood to Recommend

Adobe Business Catalyst

The service provision is good the accounts customer service is poor so I would struggle to give BC a better than average review, if only they could offer customers a better accounts service then the value would be much higher.
Richard Taylor profile photo

SiteExecutive

We recently put our alumni magazine online so viewers can read it digitally. SiteExecutive has been great for this project as it allowed us to easily create new templates and styling options specifically suited for our purposes.
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Feature Rating Comparison

Email & Online Marketing

Adobe Business Catalyst
6.5
SiteExecutive
WYSIWYG email editor
Adobe Business Catalyst
2.7
SiteExecutive
Dynamic content
Adobe Business Catalyst
8.9
SiteExecutive
Ability to test dynamic content
Adobe Business Catalyst
7.3
SiteExecutive
Landing pages
Adobe Business Catalyst
6.6
SiteExecutive
A/B testing
Adobe Business Catalyst
7.0
SiteExecutive
Mobile optimization
Adobe Business Catalyst
8.0
SiteExecutive
Email deliverability
Adobe Business Catalyst
8.2
SiteExecutive
List management
Adobe Business Catalyst
3.3
SiteExecutive
Triggered drip sequences
Adobe Business Catalyst
6.8
SiteExecutive

Lead Management

Adobe Business Catalyst
1.9
SiteExecutive
Lead nurturing
Adobe Business Catalyst
1.9
SiteExecutive
Lead scoring and grading
Adobe Business Catalyst
2.3
SiteExecutive
Data quality management
Adobe Business Catalyst
1.5
SiteExecutive
Automated sales alerts and tasks
Adobe Business Catalyst
1.9
SiteExecutive

Campaign Management

Adobe Business Catalyst
2.5
SiteExecutive
Calendaring
Adobe Business Catalyst
2.6
SiteExecutive
Event/webinar marketing
Adobe Business Catalyst
2.4
SiteExecutive

Social Media Marketing

Adobe Business Catalyst
8.2
SiteExecutive
Social sharing and campaigns
Adobe Business Catalyst
7.8
SiteExecutive
Social profile integration
Adobe Business Catalyst
8.6
SiteExecutive

Reporting & Analytics

Adobe Business Catalyst
7.1
SiteExecutive
Dashboards
Adobe Business Catalyst
8.1
SiteExecutive
Standard reports
Adobe Business Catalyst
7.1
SiteExecutive
Custom reports
Adobe Business Catalyst
6.2
SiteExecutive

Platform & Infrastructure

Adobe Business Catalyst
6.3
SiteExecutive
API
Adobe Business Catalyst
6.7
SiteExecutive
Role-based workflow & approvals
Adobe Business Catalyst
7.1
SiteExecutive
Customizability
Adobe Business Catalyst
6.1
SiteExecutive
Integration with Salesforce.com
Adobe Business Catalyst
5.5
SiteExecutive

Security

Adobe Business Catalyst
SiteExecutive
7.2
Role-based user permissions
Adobe Business Catalyst
SiteExecutive
7.2

Web Content Creation

Adobe Business Catalyst
SiteExecutive
7.9
WYSIWYG editor
Adobe Business Catalyst
SiteExecutive
6.1
Code quality / cleanliness
Adobe Business Catalyst
SiteExecutive
9.0
Admin section
Adobe Business Catalyst
SiteExecutive
6.0
Page templates
Adobe Business Catalyst
SiteExecutive
7.9
Mobile optimization / responsive design
Adobe Business Catalyst
SiteExecutive
8.0
Publishing workflow
Adobe Business Catalyst
SiteExecutive
10.0
Form generator
Adobe Business Catalyst
SiteExecutive
8.1

Web Content Management

Adobe Business Catalyst
SiteExecutive
8.1
Content taxonomy
Adobe Business Catalyst
SiteExecutive
10.0
SEO support
Adobe Business Catalyst
SiteExecutive
6.3
Bulk management
Adobe Business Catalyst
SiteExecutive
8.0
Availability / breadth of extensions
Adobe Business Catalyst
SiteExecutive
8.0
Community / comment management
Adobe Business Catalyst
SiteExecutive
8.0

Pros

  • As mentioned previously, we use the Content Holder module quite often because of the ability to place any html content that is prone to being frequently edited. It simplifies the process and allows us to simplify our templates.
  • We also like the ease of the Photo Gallery and how simple it is to either add or remove photos from the gallery once it has been placed.
  • Media Downloads seems to be a very helpful resource. With its ability to be categorized both by file type and customized categories within the web site and then placed by category also helps us streamline document placement especially when there are large number of those resources to organize.
  • News is obviously a much needed resource and it is simple to add news items, classify them and place them on template pages where they are fed. It is one of the easiest items to teach new clients how to manage.
  • Web Apps is our most prized module because of the ease of creating a database, then being able to style the output in any shape form or fashion.
Jeff French profile photo
  • User-friendly
  • Intuitive
  • Content type options available for use are plentiful and varied
No photo available

Cons

  • The Web Forms is very helpful and easy to create. Placing the forms is simple especially when inserting as a module. The problem comes after placement. It is time consuming if there are any edits that need to be made to the form. For example, if you are in the U.S., you typically do not want other countries to show up on a dropdown menu. It would be great if BC would allow you to check the countries (or states) that you want to be active. Also, often times within a web form you may want to include to separate address fields. That is not allowed unless you go back and do custom editing for the forms. "Workarounds" are typically possible but for the designer, anything that adds time to the process also cuts down on profitability.
  • Where we enjoy the ease of creating Photo Galleries, we also don't like the fact that you can style the output like you can within other module templates. For example, many clients would like to offer better descriptions and even style the descriptions. If displaying a photo from a art museum, you may want to give the proper title and that would include italicizing the name of the artwork.
  • One of our biggest pet peeves is the fact that BC only offers the European date style when displaying that dates in the modules. You should be able to check a box on which date style should be shown.
  • On Web Apps, almost everything is fantastic EXCEPT for the ability to sort web app items by date. If I wanted to create a calendar of events based on a web app I want to create, I would want to be able to display those items in chronological order.
  • The Event Module is great except the way it uses a quirky form to process payments and reserve events. It should behave more like an ecommerce solution where the form is easier to fill out, customize, submit and process.
Jeff French profile photo
  • Glitches happen more frequently than I'd like them to
  • Limited options for formatting and organization within blog applications
No photo available

Likelihood to Renew

Adobe Business Catalyst9.4
Based on 10 answers
Adobe, is very expensive, has a solid background and produces quality programs. You can't argue with that
No photo available
No score
No answers yet
No answers on this topic

Usability

Adobe Business Catalyst9.7
Based on 4 answers
Overall it is a "plug and play" interface. The majority of the work is done in other software interfaces. Managing billing, user roles and custom reports are all that you need to manage in the actual BC user interface. For my business this is an incredible benefit as I have to leave my preferred software less.
Dan Butler profile photo
No score
No answers yet
No answers on this topic

Reliability and Availability

Adobe Business Catalyst9.0
Based on 4 answers
very few issues with availability
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Performance

Adobe Business Catalyst8.2
Based on 1 answer
Very few issues
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Support

Adobe Business Catalyst8.6
Based on 5 answers
I have used Adobe support for many of their products. I find that they are quick to respond and present a wide variety of support platforms from forums to online chat. Depending on the nature of the issue I am usually able to get resolution within 24 to 48 hours. With more complex issues I have never had a problem with Adobe dropping the ball.
Dan Butler profile photo
No score
No answers yet
No answers on this topic

Online Training

Adobe Business Catalyst8.6
Based on 2 answers
bcgurus.comkiyuco
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Implementation

Adobe Business Catalyst9.6
Based on 3 answers
Pretty easy to do
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

We didn't really used many products before deciding to use Business Catalyst. When we started we developed sites using an old product (GoLive) and then created a few sites in WordPress. We didn't like that fact that WordPress needed an add-on every time we wanted additional functionality and trying keep on top of updates was distracting.Adobe's Business Catalyst gave us an all in one system to replace the multiple products clients required to run their online businesses. We also didn't have to remember which sites had what add-ons updated...or not. Business Catalyst is SaaS which allows us to always have the latest updates and functionality ready at our fingertips.
Pauline Kraus profile photo
WordPress is another CMS that I've used within a professional setting. Despite the cost difference, SiteExecutive is well worth the investment. Its functionality is much, much greater (they can't really be compared on the same level) and I have more freedom for customization and creating EXACTLY what I need.
No photo available

Scalability

Adobe Business Catalyst9.0
Based on 2 answers
It's easy to build small sites or large sites and there is lots of templating.
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Return on Investment

  • Business Catalyst provides partners and clients a single system to learn and maintain. No need to constantly switch gears to remember who has what CMS which makes support more efficient.
  • Business Catalyst has made it possible to create and launch sites in less time thus increasing profitability.
  • Business Catalyst is a large investment in the beginning about monetarily and in learning the system. It may not affordable to smaller agencies.
Pauline Kraus profile photo
  • External constituents are able to clearly see our mission, goals, and programs (i.e: we are successfully attracting potential students and their families)
  • Faculty and staff are able to be directly involved in how their department is represented
No photo available

Pricing Details

Adobe Business Catalyst

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

SiteExecutive

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details