What users are saying about
41 Ratings
8 Ratings
41 Ratings
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Score 7 out of 101
8 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 9.2 out of 101

Likelihood to Recommend

Adobe Social

Adobe Social is well suited for writing and scheduling most posts. It's less appropriate for Twitter video and social analytics depending on the needs of your client. Other products worth looking at are Hootsuite or Sprout Social
No photo available

PromoRepublic

PR is two tools in one: a schedule and a content library. The content library is definitely more suitable for the most common types of businesses (ecommerce, retail, etc). Mainstream businesses will be able to use most of the content library with very little adaptation. A more niche industry might not get much use out of the library at all. However, at the bare minimum, they're nice design templates.
Christopher Rush profile photo

Feature Rating Comparison

Listening/monitoring

Adobe Social
2.3
PromoRepublic
Boolean keyword searches
Adobe Social
2.0
PromoRepublic
Filtering out noise/spam
Adobe Social
2.0
PromoRepublic
Sentiment analysis
Adobe Social
2.0
PromoRepublic
Broad channel coverage
Adobe Social
3.0
PromoRepublic

Publishing

Adobe Social
3.1
PromoRepublic
Content planning and scheduling
Adobe Social
4.0
PromoRepublic
Audience targeting
Adobe Social
3.1
PromoRepublic
Content optimization
Adobe Social
2.1
PromoRepublic
Workflow management
Adobe Social
3.0
PromoRepublic

Engagement

Adobe Social
2.0
PromoRepublic
Automated routing and prioritization
Adobe Social
2.0
PromoRepublic
Customer interaction histories
Adobe Social
2.0
PromoRepublic
Bulk actions
Adobe Social
2.0
PromoRepublic

Marketing

Adobe Social
2.0
PromoRepublic
Lead generation
Adobe Social
2.0
PromoRepublic
Content marketing
Adobe Social
2.0
PromoRepublic
Paid media management
Adobe Social
2.0
PromoRepublic
Campaigns and promotions
Adobe Social
2.0
PromoRepublic

Channel coverage/integration

Adobe Social
2.9
PromoRepublic
Twitter
Adobe Social
4.1
PromoRepublic
Facebook
Adobe Social
3.1
PromoRepublic
LinkedIn
Adobe Social
3.0
PromoRepublic
Google+
Adobe Social
3.0
PromoRepublic
Instagram
Adobe Social
3.0
PromoRepublic
Pinterest
Adobe Social
3.0
PromoRepublic
YouTube
Adobe Social
1.0
PromoRepublic

Reporting/analytics

Adobe Social
2.0
PromoRepublic
Campaign success analytics
Adobe Social
2.1
PromoRepublic
Real-time tracking
Adobe Social
2.0
PromoRepublic
Competitor analysis
Adobe Social
2.0
PromoRepublic

Account management

Adobe Social
2.5
PromoRepublic
Role-based user permissions & privileges
Adobe Social
3.0
PromoRepublic
Mobile access
Adobe Social
2.0
PromoRepublic

Pros

Adobe Social

  • The approval process for posts is very straightforward.
  • If permissions are properly set up, it is very easy to write and schedule most types of posts.
  • The ability to set up custom moderation feeds is great.
No photo available

PromoRepublic

  • The scheduler is great, and it even provides recommendations for what to post when.
  • They're constantly offering educational webinars on how to get the most out of not only their product, but SMM in general.
  • The library of editable posts is a real differentiator, though it won't help all industries equally.
Christopher Rush profile photo

Cons

Adobe Social

  • The publising tool is quite limited in terms of number of platforms it publishes to, as well as the functionality of being able to tweak posts within a platform
  • The customer service provided in support of this product leaves an enormous amount to be desired.
  • Adobe Social can be very slow to load and have it bring up the pages you actually want it to bring up
  • Much of the functionality of Adobe Social often doesn't work, and what does is not very ituitive to the user
No photo available

PromoRepublic

  • Doesn't integrate with 3rd party plugins or apps
  • No collaboration features for clients
Christopher Rush profile photo

Likelihood to Renew

Adobe Social

Adobe Social 5.4
Based on 11 answers
Like I said previously, Adobe Social is the Cadillac of Social Listening Tools. It provides everything you need in one platform
Melissa Butler profile photo

PromoRepublic

No score
No answers yet
No answers on this topic

Usability

Adobe Social

Adobe Social 2.1
Based on 2 answers
Social moves at the speed of light, Adobe Social doesn't. I found posting via the system very cumbersome.
Sandy Adam profile photo

PromoRepublic

No score
No answers yet
No answers on this topic

Support

Adobe Social

Adobe Social 8.0
Based on 1 answer
The Adobe support team is really helpful. We have recently gone through a number of account reps since our favorite rep was promoted off of our account, so we are hoping for better service in our newest rep.
No photo available

PromoRepublic

No score
No answers yet
No answers on this topic

Online Training

Adobe Social

Adobe Social 6.0
Based on 1 answer
Training was long and a little confusing. While a number of features carried over, they were still covered in this elongated training. It would have been nice to have training tailored to experience level with the product.
No photo available

PromoRepublic

No score
No answers yet
No answers on this topic

Implementation

Adobe Social

Adobe Social 5.0
Based on 1 answer
The implementation was done during our POC. We had a very mixed experience here, and have had some issues arise since based on the way the tool was implemented. An Adobe employee went ahead and made a change to our account that was unauthorized (helpful for our implementation) which caused issues in on boarding another team who needed the same change, but could not get it done without costly Adobe certification
No photo available

PromoRepublic

No score
No answers yet
No answers on this topic

Alternatives Considered

Adobe Social

That version of Hootsuite you can't even edit posts on separate channels prior to scheduling or posting. Analytics isn't as easy to use. Overall, not a great product in comparison.
No photo available

PromoRepublic

The post ideas and creator definitely make PromoRepublic more of a one-stop shop. I can create, post, and study analytics all in one spot.
Naomi Marie Brand profile photo

Return on Investment

Adobe Social

  • Adobe Social allows us to insert our clients into online conversations related to their brand.
No photo available

PromoRepublic

  • Consistency is key and having PromoRepublic has helped fill in the gaps when I don't have original content ready. The consistency has helped increase our engagement.
Naomi Marie Brand profile photo

Pricing Details

Adobe Social

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Adobe Social Editions & Modules

Adobe Social
Additional Pricing Details

PromoRepublic

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

PromoRepublic Editions & Modules

PromoRepublic
Edition
Social Monitoring
$491
Smart Posting
$91
Intelligent Ads
$492
Collaboration Platform for Agencies & Freelancers
$993
1. monthly, per user
2. monthly per user
3. monthly, per user
Additional Pricing Details
Team packages and Enterprise packages are available.

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