What users are saying about

Adobe Social

39 Ratings

PromoRepublic

4 Ratings

Adobe Social

39 Ratings
Score 6.7 out of 101

PromoRepublic

4 Ratings
Score 9.2 out of 101

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Likelihood to Recommend

Adobe Social

Adobe Social is not well suited to any type of social publishing, reporting or listening, particularly on a large scale within a major enterprise. It can, on occasion, completely fail to do what is asked of it. Customer support is slow and representatives often don't even read the ticket properly and ask questions answered by the ticket.
No photo available

PromoRepublic

Overall, PromoRepublic is a time saver. I love the calendar that reminds you of various holidays which opens the door for more content ideas. I have often been overwhelmed by creating new content, and often a quick search through there "Post Ideas," will help me create something new and fresh.
Naomi Marie Brand profile photo

Feature Rating Comparison

Listening/monitoring

Adobe Social
2.4
PromoRepublic
Boolean keyword searches
Adobe Social
2.2
PromoRepublic
Filtering out noise/spam
Adobe Social
2.2
PromoRepublic
Sentiment analysis
Adobe Social
2.2
PromoRepublic
Broad channel coverage
Adobe Social
3.1
PromoRepublic

Publishing

Adobe Social
3.3
PromoRepublic
Content planning and scheduling
Adobe Social
4.2
PromoRepublic
Audience targeting
Adobe Social
3.3
PromoRepublic
Content optimization
Adobe Social
2.3
PromoRepublic
Workflow management
Adobe Social
3.2
PromoRepublic

Engagement

Adobe Social
2.2
PromoRepublic
Automated routing and prioritization
Adobe Social
2.2
PromoRepublic
Customer interaction histories
Adobe Social
2.3
PromoRepublic
Bulk actions
Adobe Social
2.1
PromoRepublic

Marketing

Adobe Social
2.1
PromoRepublic
Lead generation
Adobe Social
2.1
PromoRepublic
Content marketing
Adobe Social
2.2
PromoRepublic
Paid media management
Adobe Social
2.1
PromoRepublic
Campaigns and promotions
Adobe Social
2.2
PromoRepublic

Channel coverage/integration

Adobe Social
3.0
PromoRepublic
Twitter
Adobe Social
4.3
PromoRepublic
Facebook
Adobe Social
3.3
PromoRepublic
LinkedIn
Adobe Social
3.1
PromoRepublic
Google+
Adobe Social
3.2
PromoRepublic
Instagram
Adobe Social
3.0
PromoRepublic
Pinterest
Adobe Social
3.0
PromoRepublic
YouTube
Adobe Social
1.2
PromoRepublic

Reporting/analytics

Adobe Social
2.2
PromoRepublic
Campaign success analytics
Adobe Social
2.3
PromoRepublic
Real-time tracking
Adobe Social
2.2
PromoRepublic
Competitor analysis
Adobe Social
2.2
PromoRepublic

Account management

Adobe Social
2.6
PromoRepublic
Role-based user permissions & privileges
Adobe Social
3.2
PromoRepublic
Mobile access
Adobe Social
2.0
PromoRepublic

Pros

  • Content scheduling
  • Baseline social analytics
  • Moderation of wall posts and comments (Facebook)
No photo available
  • Generates post ideas and curated content. If I'm out of ideas on content for the week/month I can usually peruse their prepared content to generate ideas.
  • Timed posting based on our current engagement rates. Helps me to decide the ideal times to post to ensure the greatest amount of engagement.
  • Easy post editor. Has a plethora of images and fonts I can use to make an eye-catching copy for our social media.
Naomi Marie Brand profile photo

Cons

  • Social listening
  • Image moderation
  • Twitter and Google+ analytics
  • Analytics exports
No photo available
  • No direct posting to IG. I still have to have photos sent to my phone before I can post on Instagram.
Naomi Marie Brand profile photo

Likelihood to Renew

Adobe Social5.4
Based on 11 answers
Overall a great product.
No photo available
No score
No answers yet
No answers on this topic

Usability

Adobe Social2.1
Based on 2 answers
Social moves at the speed of light, Adobe Social doesn't. I found posting via the system very cumbersome.
Sandy Adam profile photo
No score
No answers yet
No answers on this topic

Support

Adobe Social8.0
Based on 1 answer
The Adobe support team is really helpful. We have recently gone through a number of account reps since our favorite rep was promoted off of our account, so we are hoping for better service in our newest rep.
No photo available
No score
No answers yet
No answers on this topic

Online Training

Adobe Social6.0
Based on 1 answer
Training was long and a little confusing. While a number of features carried over, they were still covered in this elongated training. It would have been nice to have training tailored to experience level with the product.
No photo available
No score
No answers yet
No answers on this topic

Implementation

Adobe Social5.0
Based on 1 answer
The implementation was done during our POC. We had a very mixed experience here, and have had some issues arise since based on the way the tool was implemented. An Adobe employee went ahead and made a change to our account that was unauthorized (helpful for our implementation) which caused issues in on boarding another team who needed the same change, but could not get it done without costly Adobe certification
No photo available
No score
No answers yet
No answers on this topic

Alternatives Considered

That version of Hootsuite you can't even edit posts on separate channels prior to scheduling or posting. Analytics isn't as easy to use. Overall, not a great product in comparison.
No photo available
The post ideas and creator definitely make PromoRepublic more of a one-stop shop. I can create, post, and study analytics all in one spot.
Naomi Marie Brand profile photo

Return on Investment

  • Unable to pull reports on moderation activities as there is no way to pull reports based on conversation tags.
  • No integration with Instagram
  • Reporting is lacking in information, often missing key elements.
Chris Cartwright profile photo
  • Consistency is key and having PromoRepublic has helped fill in the gaps when I don't have original content ready. The consistency has helped increase our engagement.
Naomi Marie Brand profile photo

Pricing Details

Adobe Social

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Adobe Social Editions & Modules
Adobe Social
Additional Pricing Details

PromoRepublic

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
PromoRepublic Editions & Modules
PromoRepublic
Edition
Social Monitoring
$491
Smart Posting
$91
Intelligent Ads
$492
Collaboration Platform for Agencies & Freelancers
$993
1. monthly, per user
2. monthly per user
3. monthly, per user
Additional Pricing Details
Team packages and Enterprise packages are available.