Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Adobe Workfront
Score 8.2 out of 10
N/A
Adobe Workfront, acquired by Adobe in late 2020, is a web-based project-management tool. It is designed for both IT and marketing teams, but can be implemented for any kind of project. Workfront offers all the features standard to project management platforms, as well as resource allocation, automation, and agile workflow.N/A
Bloomfire
Score 8.4 out of 10
Enterprise companies (1,001+ employees)
Bloomfire provides knowledge engagement, aiming to deliver an experience that connects teams and individuals with the information they need to excel at their jobs. Their cloud-based knowledge engagement platform aims to give people one centralized, searchable place to engage with shared knowledge and grow their organization's collective intelligence.
$25
per month
Agentforce Sales
Score 8.7 out of 10
N/A
Salesforce' Agentforce Sales (formerly Salesforce Sales Cloud) is the company's flagship CRM platform. The AI CRM for Sales features data built right in.
$25
per month
Pricing
Adobe WorkfrontBloomfireSalesforce Agentforce Sales
Editions & Modules
No answers on this topic
Basic
$25.00
per month
Starter
$25.00
per month per user
Professional
$80.00
per month per user
Enterprise
$165.00
per month per user
Unlimited
$330.00
per month per user
Agentforce 1 Sales
$550
per month per user
Offerings
Pricing Offerings
Adobe WorkfrontBloomfireAgentforce Sales
Free Trial
NoNoYes
Free/Freemium Version
NoNoNo
Premium Consulting/Integration Services
YesYesNo
Entry-level Setup FeeOptional$25 Optional
Additional Details
More Pricing Information
Community Pulse
Adobe WorkfrontBloomfireSalesforce Agentforce Sales
Considered Multiple Products
Adobe Workfront
Chose Adobe Workfront
It gave better structure for marketing/creative operations where intake, approvals and governance actually matter. Compared to Asana/Monday/Trello, it felt heavier but it handled standardised workflows, audit trails and stakeholder drived demand reliably. We needed a single …
Chose Adobe Workfront
It's been a while since I've used another time and resource management platform, but I would say that Adobe Workfront takes the cake. Its newly refreshed user interface is simple to navigate, whereas other platforms can be quite confusing when "drilling down" on a project. …
Chose Adobe Workfront
JIRA and Clarizen were too complicated and did not offer an integrated document review and proofing system.
Microsoft Project did not handle multiple small projects and resource allocation as well.
Smartsheet was too limited for large teams and required too much manual work.
Chose Adobe Workfront
[We selected Workfront because it offered:]
  • Cloud version that is accessible traveling and potential integration with other applications we have (Oracle, Salesforce).
  • A fully integrated system solving the amount of separated and non interactive files of MS Project, Word, Excel …
Chose Adobe Workfront
Workfront beats them all hands down. Asana was too simplistic for our needs, Wrike was very clunky and didn't handle the finances very well. Clarizen didn't have document approvals and collaboration that we needed. Workfront was a great mix of ease of use, complexity, and …
Chose Adobe Workfront
As mentioned we are using Team Foundation Services for our Agile Scrum delivery although Workfront does has its own Agile project management capability. I've seen numerous work management systems on the market (for instance SalesForce), but these appear to be a collection of a …
Chose Adobe Workfront
Workfront is a much better product than Salesforce. Workfront has a much better reporting system and can pull necessary details from just about any field or box. Workfront has better work flow templates and is much more customizable. Additionally, we can do a lot of the …
Chose Adobe Workfront
MS Project provides similar core project management functionality (task lists, Gantt charts, resource allocation) but it does come close to Workfront's capabilities related to custom data, forms, ticket queues, notes (updates), and especially reporting and dashboards.

Salesforce
Chose Adobe Workfront
Miles ahead, literally no comparison. Workfront is much more flexible and more easily customized, without having the techno-dribble training you have to go through with other tools.
Chose Adobe Workfront
I didn't select Workfront, honestly. I'm sure it was selected because of its ability to track time to the smallest measure, but I firmly believe that teams would be better served by any of the communication enablement applications listed above. Which is a fancy way of saying …
Chose Adobe Workfront
We needed a system that was easy to use, had great support and training available, and allowed us to track time and manage projects. After reviewing about 30 different options it was clear that AtTask offered all that and more.
Chose Adobe Workfront
Clarizen is another great option and offer a much more flexible solution.
Chose Adobe Workfront
This comes down to what I mentioned in the pluses of the tool. Out of the box it had more things pre-done so you could literally use it day one if you wanted to. Not recommended since more of the functionality needs to be configured, but day 1 it could be used. SharePoint and …
Chose Adobe Workfront
During the latter half of 2012 I led an evaluation of 3 SaaS/cloud-based project management tools including AtTask, LiquidPlanner and Copper Project for one of my clients. My final conclusion ranked the tools in that order, especially since project portfolio capabilities were …
Bloomfire
Chose Bloomfire
Bloomfire is the best platform to find updates on partner kickoff events and also Training and Enablement plans. we can find good articles related to partner sales talks which gives a good information on maximising mulesoft value proposition and maximise their investment by …
Chose Bloomfire
Salesforce also provides a free learning platform and some special access to partners on some trial heads where we can earn badges for the trials we complete. Bloomfire should also start such user-friendly practices which will help learners to access and learn them easily. They …
Chose Bloomfire
Salesforce has an awesome platform to learn which is called Trailhead, where their explanation was so innovative. for every trail we complete they provide us with a badge that can be shared on LinkedIn which further increases the number of Opportunities. We can find information …
Chose Bloomfire
Boomi is a no code platform where we cannot deal with bluk data. Here in Boomfire we can find good number of articles on mulesoft and Salesforce integrations and we can easliy get back to client with best solutions. where-in Boomi has not much flexibility compared to Mulesoft. …
Chose Bloomfire
The platform is user-friendly and includes all the main features that the user needs from material browsing, to document preview, until file download. Compared to the mentioned tools, Bloomfire's interface specifically manages to archive and present company materials, for this …
Chose Bloomfire
Bloomfire's ease of use and searchability is what really sets it apart. As I mentioned earlier, seeing it somehow integrate with Salesforce or Syspro (the other software we use) would be extremely helpful. Being able to find information quickly and easily is such a huge thing …
Agentforce Sales
Chose Salesforce Agentforce Sales
I've used simpler CRMs such as Copper and Hubspot in my past. Hubspot is a pretty straightforward CRM, but it's ability to be customized is nowhere near Salesforce.com. Copper (formerly Prosperworks) was a nicely designed CRM, but it is know as the "CRM for G-Suite". Now, in my …
Features
Adobe WorkfrontBloomfireSalesforce Agentforce Sales
Project Management
Comparison of Project Management features of Product A and Product B
Adobe Workfront
7.3
418 Ratings
6% below category average
Bloomfire
-
Ratings
Salesforce Agentforce Sales
-
Ratings
Task Management8.6417 Ratings00 Ratings00 Ratings
Resource Management7.4375 Ratings00 Ratings00 Ratings
Gantt Charts6.5330 Ratings00 Ratings00 Ratings
Scheduling8.0369 Ratings00 Ratings00 Ratings
Workflow Automation7.6376 Ratings00 Ratings00 Ratings
Team Collaboration8.1399 Ratings00 Ratings00 Ratings
Support for Agile Methodology6.8271 Ratings00 Ratings00 Ratings
Support for Waterfall Methodology7.2279 Ratings00 Ratings00 Ratings
Document Management7.4377 Ratings00 Ratings00 Ratings
Email integration7.3319 Ratings00 Ratings00 Ratings
Mobile Access5.8309 Ratings00 Ratings00 Ratings
Timesheet Tracking7.7295 Ratings00 Ratings00 Ratings
Change request and Case Management7.3297 Ratings00 Ratings00 Ratings
Budget and Expense Management7.0255 Ratings00 Ratings00 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Adobe Workfront
6.3
240 Ratings
21% below category average
Bloomfire
-
Ratings
Salesforce Agentforce Sales
-
Ratings
Quotes/estimates6.5133 Ratings00 Ratings00 Ratings
Invoicing6.1115 Ratings00 Ratings00 Ratings
Project & financial reporting6.6230 Ratings00 Ratings00 Ratings
Integration with accounting software5.8103 Ratings00 Ratings00 Ratings
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Adobe Workfront
-
Ratings
Bloomfire
-
Ratings
Salesforce Agentforce Sales
8.2
270 Ratings
5% above category average
Customer data management / contact management00 Ratings00 Ratings8.8270 Ratings
Workflow management00 Ratings00 Ratings8.5259 Ratings
Territory management00 Ratings00 Ratings7.6212 Ratings
Opportunity management00 Ratings00 Ratings8.9260 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings00 Ratings7.9245 Ratings
Contract management00 Ratings00 Ratings7.9216 Ratings
Quote & order management00 Ratings00 Ratings7.7199 Ratings
Interaction tracking00 Ratings00 Ratings8.8230 Ratings
Channel / partner relationship management00 Ratings00 Ratings8.0191 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Adobe Workfront
-
Ratings
Bloomfire
-
Ratings
Salesforce Agentforce Sales
7.8
105 Ratings
1% above category average
Case management00 Ratings00 Ratings8.3103 Ratings
Call center management00 Ratings00 Ratings7.783 Ratings
Help desk management00 Ratings00 Ratings7.487 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Adobe Workfront
-
Ratings
Bloomfire
-
Ratings
Salesforce Agentforce Sales
8.1
245 Ratings
4% above category average
Lead management00 Ratings00 Ratings8.1240 Ratings
Email marketing00 Ratings00 Ratings8.0207 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Adobe Workfront
-
Ratings
Bloomfire
-
Ratings
Salesforce Agentforce Sales
8.1
249 Ratings
5% above category average
Task management00 Ratings00 Ratings8.4237 Ratings
Billing and invoicing management00 Ratings00 Ratings7.279 Ratings
Reporting00 Ratings00 Ratings8.6202 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Adobe Workfront
-
Ratings
Bloomfire
-
Ratings
Salesforce Agentforce Sales
8.3
261 Ratings
8% above category average
Forecasting00 Ratings00 Ratings7.9229 Ratings
Pipeline visualization00 Ratings00 Ratings8.3248 Ratings
Customizable reports00 Ratings00 Ratings8.7258 Ratings
Customization
Comparison of Customization features of Product A and Product B
Adobe Workfront
-
Ratings
Bloomfire
-
Ratings
Salesforce Agentforce Sales
8.6
253 Ratings
11% above category average
Custom fields00 Ratings00 Ratings9.0250 Ratings
Custom objects00 Ratings00 Ratings8.7240 Ratings
Scripting environment00 Ratings00 Ratings7.9177 Ratings
API for custom integration00 Ratings00 Ratings8.5210 Ratings
Security
Comparison of Security features of Product A and Product B
Adobe Workfront
-
Ratings
Bloomfire
-
Ratings
Salesforce Agentforce Sales
9.0
284 Ratings
7% above category average
Single sign-on capability00 Ratings00 Ratings9.0222 Ratings
Role-based user permissions00 Ratings00 Ratings8.9256 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Adobe Workfront
-
Ratings
Bloomfire
-
Ratings
Salesforce Agentforce Sales
8.0
161 Ratings
7% above category average
Social data00 Ratings00 Ratings8.2159 Ratings
Social engagement00 Ratings00 Ratings7.7157 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Adobe Workfront
-
Ratings
Bloomfire
-
Ratings
Salesforce Agentforce Sales
8.0
218 Ratings
7% above category average
Marketing automation00 Ratings00 Ratings8.1214 Ratings
Compensation management00 Ratings00 Ratings8.0147 Ratings
Platform
Comparison of Platform features of Product A and Product B
Adobe Workfront
-
Ratings
Bloomfire
-
Ratings
Salesforce Agentforce Sales
8.1
233 Ratings
7% above category average
Mobile access00 Ratings00 Ratings8.1233 Ratings
Best Alternatives
Adobe WorkfrontBloomfireSalesforce Agentforce Sales
Small Businesses
Stackby
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Score 8.9 out of 10
Front
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Score 9.1 out of 10
Salesmate
Salesmate
Score 10.0 out of 10
Medium-sized Companies
InEight
InEight
Score 8.3 out of 10
RWS Tridion Sites
RWS Tridion Sites
Score 9.0 out of 10
Creatio
Creatio
Score 9.0 out of 10
Enterprises
InEight
InEight
Score 8.3 out of 10
RWS Tridion Sites
RWS Tridion Sites
Score 9.0 out of 10
Creatio
Creatio
Score 9.0 out of 10
All AlternativesView all alternativesView all alternativesView all alternatives
User Ratings
Adobe WorkfrontBloomfireSalesforce Agentforce Sales
Likelihood to Recommend
8.3
(380 ratings)
9.2
(174 ratings)
8.8
(471 ratings)
Likelihood to Renew
6.0
(61 ratings)
8.0
(5 ratings)
9.2
(62 ratings)
Usability
6.4
(19 ratings)
9.0
(14 ratings)
8.4
(167 ratings)
Availability
9.1
(9 ratings)
-
(0 ratings)
9.0
(29 ratings)
Performance
9.1
(4 ratings)
-
(0 ratings)
8.0
(20 ratings)
Support Rating
10.0
(12 ratings)
9.0
(15 ratings)
9.0
(98 ratings)
In-Person Training
5.0
(1 ratings)
-
(0 ratings)
8.0
(12 ratings)
Online Training
8.9
(4 ratings)
-
(0 ratings)
9.1
(15 ratings)
Implementation Rating
8.3
(10 ratings)
-
(0 ratings)
9.0
(19 ratings)
Configurability
5.0
(1 ratings)
-
(0 ratings)
9.0
(4 ratings)
Contract Terms and Pricing Model
10.0
(1 ratings)
-
(0 ratings)
8.8
(9 ratings)
Ease of integration
1.0
(1 ratings)
-
(0 ratings)
9.0
(2 ratings)
Product Scalability
8.2
(3 ratings)
-
(0 ratings)
8.9
(85 ratings)
Professional Services
-
(0 ratings)
-
(0 ratings)
9.3
(8 ratings)
Vendor post-sale
1.0
(1 ratings)
-
(0 ratings)
8.0
(1 ratings)
Vendor pre-sale
1.0
(1 ratings)
-
(0 ratings)
8.0
(1 ratings)
User Testimonials
Adobe WorkfrontBloomfireSalesforce Agentforce Sales
Likelihood to Recommend
Adobe
It works super well for creative brief intake and brand reviews. It took us more time than I'm willing to admit to get it all set up, but for our limited use case, it's working very well now. I'm not sure where it wouldn't be a good fit, honestly. As a newer user, it's still something I'm getting to know and learn.
Read full review
Bloomfire
Ad testing:
  • PTS: needed to bring a new senior marketing team member up to speed on how we got to our current TV campaign
  • Solution: Series featuring consumer insights, why specific spokesperson, agency brief, the entire creative process - scrips, animatics, rough cuts, feedback, and testing at each step. Including the actual creative from each step.
  • Total time to build: 1 hour
Concept testing:
  • PTS: things get lost, findable but version control
  • Solution: everything in one placeConcepts, testing, IHUTs, verbatims, videos with transcripts. Reduces the possibility of missing something, helps with any builds (reuse), but gives us a the chance to dig deeper. Example: search on terms like "indulgent", or "crispy" or "share" much faster
  • Total time to build: 1 hour
Read full review
Salesforce
Obviously, for any business, there are two main areas to focus on — the sales path and the service path. Sales Cloud wouldn’t be suited for a company that’s primarily into support services. For those kinds of companies, Salesforce has a different product — Service Cloud. So, for anyone in the support or service space, Sales Cloud isn’t the right fit.
Read full review
Pros
Adobe
  • Fosters communication between team members.
  • Serves as a virtual "to do list" for me personally - I can track where I am with projects and what there is left to do, and when it's completed.
  • Sharing documents between team members that can be updated.
Read full review
Bloomfire
  • Quickly reach out to whatever employee segment you want to reach by posting a topic and it will send a notification to everyone in that group with a link to the posting.
  • Bloomfire saves all of the previous posts so in your free time you can go to the site, and explore the various range of topics others have posted. The information on there will only be as good as the person posting it, but it will be people within your company and industry posting it. So it will always be helpful.
  • Bloomfire is a place to be noticed by your peers. Have a great topic you want to express, my company allows all to post there as long as we keep it professional. So you can share your ideas or experiences in a safe and productive manner. But we do have some fun on there too!
Read full review
Salesforce
  • The customizations - We have an organization that operates differently from most companies, so we’ve had to implement quite a few customizations — and Salesforce allows us to do that quite quickly. Most of the time, delays come from dependencies on other internal parties rather than the system itself.
  • From my perspective as a consultant, one of the biggest advantages is that everything is in Salesforce — all the details, all in one place. The ability to customize it easily is a big plus; there’s really a lot you can do with it.
Read full review
Cons
Adobe
  • Provide additional free training demonstrations
  • Allow more customization for hide unused tools
  • Allow nonusers to add requests, our organization has no need to add all 10,000+ team members to Adobe Workfront, but would like them to be able to send requests to our team
Read full review
Bloomfire
  • I would recommend adding a feature to combine different posts/series by job title (so in addition to the Revenue Ops category, there could be a structured walkthrough for Revenue Manager).
  • Live Q+A sessions for group onboarding initiatives.
  • Ability to label bookmarks by priority/job type.
Read full review
Salesforce
  • We still need to include the production part. We started using Salesforce to sell the seeds — our inventory is in SAP — and from there we handle sales and track the process of planting, harvesting, selling, and then collecting payments. But we don’t yet manage the earlier production processes, like production planning. We handle allocation, but not full production planning, and that’s an area where we still have room for improvement.
Read full review
Likelihood to Renew
Adobe
Workfront is sometimes a bit clunky to use, but overall it works well for our teams when it comes to project management and collaboration across multiple, involved teams. It also has flexibility that allows us to adapt it to diverse use cases, some of which aren't necessarily always the first things that one would think of using workfront for.
Read full review
Bloomfire
Most likely we will renew, our team needs a refresher on possible opportunities to advance our usage and learning of opportunities to move this answer to a 10, can't live without it.
Read full review
Salesforce
There are days when I wish we hadn't switched, but I know that if we put in the time, we will get to where we want to be with the software and that it has many more capabilities than anything else we looked at. However, the amount of time and onboarding we need to do is also far greater than we realized/were told when we originally bought the product. They told us we should hire onboarding support, but at the end, after we had already reached our budget maximum for this, so it's been slower than we had hoped.
Read full review
Usability
Adobe
Workfront is overly complex, but it is functional as a tool to keep track of projects. It is a shame that sometimes it takes a lot of clicks to find anything. Workfront is slowly modernizing its interface but at the same time, hides certain information away thus making the experience feels worse.
Read full review
Bloomfire
Bloomfire is an easy-to-use platform for posting information and asking questions of my peers. It also has a user-friendly search capability. Yet like any other CMS, the secret to success rests in such items as the ability to use metadata to tag content or posts, and Bloomfire provides a wide range of options to make posting content and subsequently searching for it.
Read full review
Salesforce
Because I think it could be easier. We have different standards today since we’re used to interacting with consumer apps like Starbucks, where all you do is scan your card. Then, when you use Sales Cloud, there are still a lot of manual inputs. So my mission with AI is really about figuring out how to make that easier.
Read full review
Reliability and Availability
Adobe
Maintenance is required, but usually after work hours, Some days the proofing tool function is not operational, but this is a new function of the tool that WF is working out. the kinks on. Chrome is the best browser to use the system in and we find Firefox and Explorer lose some view functionality - Gantt Chart, Resource Grid
Read full review
Bloomfire
No answers on this topic
Salesforce
Salesforce is always available securely from any internet-capable device anywhere in the world, UNLESS you choose to set security measures so that ONLY trusted IP ranges may access the system at certain times of the day. It's all about choice and flexibility with Salesforce products.
Read full review
Performance
Adobe
I think overall, Adobe Workfront performs well. There have been some times when it doesn't load or run as quickly as our team would like. This is frustrating when it is such a crucial tool that our team utilizes on a daily basis. It can show our workflow when it lags.
Read full review
Bloomfire
No answers on this topic
Salesforce
Salesforce performance in general is excellent. "The cloud infrastructure beneath Force.com has been fine-tuned over the past 10 years. It powers nearly 100,000+ businesses running more than 185,000 applications that 3 million users count on every day."
Points per Salesforce -
1) Multitenant kernel - With a multitenant platform, each business that uses the app doesn’t have its own copy. Instead, all businesses share a single copy and then customize it for their specific needs.
2) ISO 27001 certified security - You can’t compromise when it comes to enterprise-level security. Force.com is road-tested and trusted by nearly 100,000+ companies, including many of the world’s most security-conscious organizations, such as banks and health care providers.
3) Proven reliability - All Force.com apps run on world-class data centers with backup, failover, and disaster-recovery facilities. Force.com has had a proven 99.9 percent uptime record for years.
4) Proven, real-time scalability - Force.com is used by many of the world's largest enterprises, including Cisco, Japan Post Network, and Symantec. Applications can automatically scale from a few users to millions of page views, as needed.
5) Real-time query optimizer - You need fast access to your data. The Force.com query optimizer delivers under 300ms response time, at a massive scale.
6) Real-time transparent system status - You can always see real-time system performance, availability, and security information at trust.salesforce.com.
7) Real-time upgrades - Unlike traditional software platforms, our upgrades never break your customizations, code, or integrations. We upgrade the platform for you 3 to 4 times each year. As a result, you’re always on the latest version, with access to the latest features, performance, and security enhancements.
8) Real-time sandbox environments - With a single click, you can create copies of your applications, configuration, and data in separate environments for development, testing, and training.
9) Three global production data centers and disaster recovery - Force.com runs on three geographically dispersed, mirrored data centers with built-in replication, disaster recovery, a redundant network backbone, and no single points of failure
Read full review
Support Rating
Adobe
I know that this particular company has it's own Adobe Workfront employee that builds out things they need from the software, and meets with them regularly to troubleshoot. I'm not part of this process, but it's refreshing to see Adobe provide this level of customer service to people, and they're expedient.
Read full review
Bloomfire
I have not needed to pose questions to the support team yet, as it is a very simple piece of software to use, however, its help documents and the bot ready to answer questions let me know I am in good hands. The help center could load a little quicker, but that's my only complaint.
Read full review
Salesforce
The overall support has been good. More and more features are being released quite frequently. Very small features are also making big difference in how the tool can be adapted and used better. If there is anything we need or are stuck, the support team sets up a call and helps in resolving the issue/provides workarounds.
Read full review
In-Person Training
Adobe
It was from my boss, not a rep from AtTask.
Read full review
Bloomfire
No answers on this topic
Salesforce
I attended two training sessions. I would rate them a 4 as an advanced user. It was very basic – great for someone new – would give 8+ for new person.

I had 3 years of experience at the time. I skipped basic and went onto advanced and still not helpful. A lot of it was best practices that didn’t feel relevant for our business
Read full review
Online Training
Adobe
The training is very easy to use and you can simply choose the topics included in the course(s) that are most important to your training needs. After each training course, you are tested on what you have learned. If you need a refresher course, they provide Course Catalogs as well as instructor-led courses & workshops.
Read full review
Bloomfire
No answers on this topic
Salesforce
I have gone through multiple. The content that’s delivered is quite basic – I wish they had more advanced training.

We are grandfathered into premium support plus training. We get unlimited access to instructor led and online training for free. We have taken advantage of this
Read full review
Implementation Rating
Adobe
Most people learn as you go, a lot of this stuff requires trial and error throughout so my suggestion is to provide as much information in the upfront and keep it as simple as possible. You can add other tools and features as you go but everyone should have the basics down so no bad habits can start to develop. Be persistent with everyone, and don't be afraid to correct and talk through steps again so everyone is on the same page
Read full review
Bloomfire
No answers on this topic
Salesforce
Just from an organizational standpoint - we standardized our data prior to moving to Salesforce. But we essentially standardized it wrong. That's created a big disgusting mess for us know that I'll have to deal with as the Admin. Be sure you think through use cases prior to doing something like that - seek outside opinions on how the data will work best, especially depending on what else you're going to integrate with Salesforce.
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Alternatives Considered
Adobe
Adobe Workfront blows the other systems out of the water. It just delivers more - out of the gate, and at every quarterly update. Innovation is top of mind, and meeting customers' needs is key. We have been extremely satisfied with Workfront and look forward to all the new features on the horizon, especially AI.
Read full review
Bloomfire
I like Bloomfire because it is more concise with the work I do whereas Google search engine would provide broader information. It has just been so user-friendly, and easier to use [than] I could have imagined. I would use this program over any other that I have tried in the past.
Read full review
Salesforce
So I've evaluated, implemented Microsoft Dynamics in the past. I've used Oracle CRM solutions. I've used Daylight, which is a very niche CRM system the last couple of years. And I've evaluated a variety from Legacy Microsoft Ones to Zoho and Sugar when making implementation decisions at other companies. But usually I've gone with Salesforce. I'd say it's better than most. The only one that I generally prefer, and last time I chose an implementation from scratch, I did Microsoft Dynamics. And the reason is for small mid-size organization, Microsoft Dynamics, if you already have Microsoft Office products, it's much better integrated to all of the Excel, Word, OneNote, Outlook email than what you get from Salesforce. And so that's the only one that if someone's a Microsoft organization and small sized company, it'll save a lot of integration things, a lot of security, a lot of login and access and IT management by just sticking within the Microsoft ecosystem. But outside of that, if you don't use Microsoft or if you're a large organization or have other needs that you want, Salesforce I'd say is better than all of the other CRM offerings out there. It's the easiest to use and the most robust and the most vendors and products for the ecosystem.
Read full review
Contract Terms and Pricing Model
Adobe
As I stated earlier, I didn't have to pay for Workfront myself- I'm a user under a large organization. I know it's not cheap to implement, I don't know how the price scales for a small-business, but I do like the product enough that I'm going to look into it in the future for my own company.
Read full review
Bloomfire
No answers on this topic
Salesforce
Salesforce is the most widely used CRM system. Professionalism tends to increase when things go wrong for market leaders. Salesforce considers us as users because they own the market. Having all of our data in one place and all of our teams working within Salesforce. Anyone who uses Salesforce is impacted by it, even if they don't.
Read full review
Scalability
Adobe
Our organization has thousands of users that use Workfront and it seems to hold up very well. I have not encountered any issues using it and I think it makes it very easy for multiple people to be involved in a project and keep things organized and clear for everyone involved.
Read full review
Bloomfire
No answers on this topic
Salesforce
It's very scalable as it has a ton of features (but you do need an admin who understands how to leverage these features). Because of the various features, we've also needed to host onboarding sessions with our users so that they can familiarize themselves with the platform, which isn't always super user-friendly or intuitive.
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Professional Services
Adobe
No answers on this topic
Bloomfire
No answers on this topic
Salesforce
Using Salesforce.com has made my daily routines more efficient and simplified the manual tasks I had to perform independently. I can now access data from any device, online or offline, and provide better guidance to my team about the forecasts provided by the built-in artificial intelligence (AI). A chat with a Salesforce support specialist would be great. The knowledge base has a community forum where Salesforce users can ask questions and learn more about the product.
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Return on Investment
Adobe
  • Resource Management - Year over year, we were able to validate time and money saved by the implementation of Workfront by more than 2%, saving in non-working dollars and 9% savings in working media dollars.
  • Organization Restructuring and Automation- We also restructured our teams and implemented automation based on our analysis of how and what we spend our time on and the ROI for our respective business units.
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Bloomfire
  • Feedback from users in being able to perform transactions for members has greatly improved.
  • There has been an increase in engagement of material presented in posts by learners in training classes.
  • Reps and agents say they feel confident they can easily locate information if ever there is a need on the front line.
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Salesforce
  • It allows me to keep a close eye on all of my performance metrics through the Dashboard Reporting, ie what my sales pipeline looks like, how much it's changed in the last 60 days, new opportunities created in the last 7 days, # of emails sent for the week, etc. The ease of the design and output make it really easy to check my progress throughout the day to find where I have holes and am falling short on my personal and work goals. It's resulted in greater transparency with my Mgmt Team and shorter 1-on-1 mtgs with my boss as he can see exactly where I am at all times (to be fair, I'm a senior sales rep, so he pretty much lets me do my job completely unfettered), but it does prove that I am continually producing which recently resulted in a raise I didn't even ask for.
  • The SF repository is so detailed that I don't have to spend tons of time finding frequently used websites attached to a client or see what all interactions with the company look like. Even though I don't use SF for my bulk emails and email sequences, SF provides me with an email to use in the bcc of these emails which links everything back to SF. I find that extremely helpful. This really impacts my efficiency and I can honestly say that once I started using all the functionality of data management, it saved me about 20% of my time/week that I could then allocate towards other revenue-generating tasks like prospecting and account management. The more time I have for those, the better. My year-over-year on accounts 1 year and older just grew by 17% this last year.
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ScreenShots

Adobe Workfront Screenshots

Screenshot of Tasks in Adobe WorkfrontScreenshot of Work Requests in Adobe WorkfrontScreenshot of Review Functionality in Adobe WorkfrontScreenshot of Adobe Workfront Planning

Bloomfire Screenshots

Screenshot of You are provided with a variety of options to brand your Bloomfire community, such as customizing its colors, displaying your organization’s logo, and building a custom Promo Bar. This creates an aesthetic that truly reflects your company’s culture.Screenshot of Bloomfire features an AI-powered search that makes sharing and searching for information a lot easier. It deep indexes every word in each piece of content, regardless of whether it’s a PDF, slide deck, video, or any other file type. The platform also creates tags for your content automatically. And if a video is uploaded, Bloomfire automatically transcribes it, making the spoken words searchable and allowing users to jump to the exact part of a video where certain keywords appear.

All of those features result in an easy and smart searching experience. There’s no need to navigate through folders or guess file names. All you need to do is perform a search like you would with Google. When searching, you can further narrow down your results based on categories such as author and content type.Screenshot of Bloomfire's AI enables you to search and find the video you are looking for based on its audio contents.Screenshot of Use Bloomfire while you work seamlessly across your favorite apps.

Agentforce Sales Screenshots

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