What users are saying about
26 Ratings
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Score 6.6 out of 101
10 Ratings
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Score 7 out of 101

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Likelihood to Recommend

ADP ezLaborManager

[ADP is well suited for] Smaller agencies with a regular payroll and not a complex payroll. Users must be familiar with databases, reporting, etc. as system is not as user friendly as we would like. The cost is also a factor especially as the basic system does not include other features such as performance management, dashboards, etc. I was hoping to have access to the dashboards. Reporting should also provide more sample reports
Lucy Franco Andrade profile photo

Deltek TrafficLIVE

TrafficLive is one of the better systems out there to manage agency workflow.
Katherine Allard-Marette profile photo

Feature Rating Comparison

Project Management

ADP ezLaborManager
Deltek TrafficLIVE
6.8
Task Management
ADP ezLaborManager
Deltek TrafficLIVE
7.4
Resource Management
ADP ezLaborManager
Deltek TrafficLIVE
7.8
Gantt Charts
ADP ezLaborManager
Deltek TrafficLIVE
4.7
Scheduling
ADP ezLaborManager
Deltek TrafficLIVE
8.1
Workflow Automation
ADP ezLaborManager
Deltek TrafficLIVE
7.3
Team Collaboration
ADP ezLaborManager
Deltek TrafficLIVE
6.4
Support for Waterfall Methodology
ADP ezLaborManager
Deltek TrafficLIVE
7.1
Document Management
ADP ezLaborManager
Deltek TrafficLIVE
5.6
Email integration
ADP ezLaborManager
Deltek TrafficLIVE
5.5
Timesheet Tracking
ADP ezLaborManager
Deltek TrafficLIVE
7.5
Change request and Case Management
ADP ezLaborManager
Deltek TrafficLIVE
7.3
Budget and Expense Management
ADP ezLaborManager
Deltek TrafficLIVE
7.4

Professional Services Automation

ADP ezLaborManager
Deltek TrafficLIVE
7.4
Quotes/estimates
ADP ezLaborManager
Deltek TrafficLIVE
8.0
Invoicing
ADP ezLaborManager
Deltek TrafficLIVE
7.2
Project & financial reporting
ADP ezLaborManager
Deltek TrafficLIVE
7.6
Integration with accounting software
ADP ezLaborManager
Deltek TrafficLIVE
7.0

Pros

  • The interface of ADP ezLaborManager is simple to use, training only takes a couple of minutes for employees and a couple more for managers.
  • Time off requests are simple to add to the system, review, and approve or deny. There is a space for comments so that managers and employees can communicate directly on the time off request.
  • The employee and supervisor approval process confirms that the employees and managers agree on hours work to satisfy in errors in time before processing payroll.
  • Importing ADP ezLaborManager to RUN Powered by ADP only takes a couple minutes allowing you to get started on processing your payroll in a fraction of the time compared to manual time cards.
No photo available
  • Being able to schedule in real-time in many different ways is a massive benefit as projects change. Giving users the ability to move their individual workloads around helps them organise their day in a more realistic fashion.
  • Having the ability to allocate resource in a variety of ways and reflect this in capacity reports makes it easier to constantly evaluate and instantly change employees availability to suit the needs of the business.
  • Flexibility of how you want to start a Project by translating a quote from a job and vice versa with adding tasks on the fly makes it easy to adapt to changing deadlines.
  • It negates the need to use paper PO books as all POs are kept within the wrapper of a project, along with expenses so they can be tracked and reclaimed on the fly saving time and your cash flow.
Darren Batchelor profile photo

Cons

  • Appearance: The website visual appearance could use a more 21st-century upgrade. It seemed plain and dull but that also helped as some systems are not easy to follow if too much is going on in the web page.
Adam Kasten, PHR profile photo
  • Within the administration set up it needs clearer definition as to the type of user account - maybe a warning or prompt to tell you the additional charge if you switch more features on when setting users up or reusing accounts when employees leave.
  • I'd like to see other options and price points available when selecting what each user should have available to them.
Darren Batchelor profile photo

Likelihood to Renew

ADP ezLaborManager8.0
Based on 1 answer
Still have some issues with it but usage seems to improve
Lucy Franco Andrade profile photo
No score
No answers yet
No answers on this topic

Usability

ADP ezLaborManager7.0
Based on 1 answer
ADP is a good system to track information but, what it lacks is just some detail that provides time savings. Some instances they have made "updates" that tend to have been better previous to those "updates." One example is for staff to see how they have used their time off in the past. There should be an easy way to report and review such other than looking at pay periods. Pay statement and review and totals can also improve.
Lucy Franco Andrade profile photo
No score
No answers yet
No answers on this topic

Support

ADP ezLaborManager7.0
Based on 1 answer
Response isn't timely and some reps are not as helpful as others.
Lucy Franco Andrade profile photo
No score
No answers yet
No answers on this topic

Online Training

ADP ezLaborManager8.0
Based on 1 answer
The training provided was based on a generic database and reporting which made it difficult to compare when you had your own database to work at. It also didn't provide good written materials that would be useful after the training session. It was more geared towards the practice tests or applications within the training.
Lucy Franco Andrade profile photo
No score
No answers yet
No answers on this topic

Implementation

ADP ezLaborManager3.0
Based on 1 answer
Should have had a project manager from ADP to assist.
Lucy Franco Andrade profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

Again, since we have not used anything in the past, I can not compare one product to the other.
No photo available
Synergist - does the same thing, but the interface was far more complicated to use. Looked like a bit of a nightmare to use. Didn't get too far reviewing this one. Was too concerned about on boarding with our workforce.

Paprika - saw a demo, looked 'OK', heard bad reviews from friends in the same industry. Appeared to be plagued with the same issues as Synergistic. Paint to use.

Streamtime - Tested this thoroughly. Loved the interface, and very nearly bought this software over TrafficLIVE for that very reason. In the end it did not allow us to separate time into distinct categories such as 'estimated', 'quoted', 'scheduled', and 'actual'. In Streamtime, if you stretched the time next to a task, it seemed to also adjust the estimate as well. In contrast, Traffic separated time into these dimensions for every task, resulting in a far more useful data set for reporting.

Finally, Traffic was cloud based, which meant that I didn't need the added hassle of hosting and maintenance. In my opinion, Streamtime is suited to a smaller business, maybe 5-20 employees. It might have improved now but it's been two years since I reviewed it.
James Carrington profile photo

Return on Investment

  • Positive: allows us to use one system of recording time card information versus manually submitting time card information. This helps captures turn labor cost while the manual way had too many room for errors.
  • Negative: if you forget to archive a termed employee, you will still be charged a fee.
  • Negative: when you terminate an employee, it does not automatically cancel out the recurring schedule, so you have to manually update this yourself. Soft cost that could be avoided.
No photo available
  • Visibility of staff utilisation.
  • Faster invoicing for account managers and invoicing to clients.
  • Improved collaboration across departments and teams with little effect on the people who need to be creative.
  • Having the ability to run any kind of operational report - ultimately it's the estimated versus actuals which is what the finance guys love.
Darren Batchelor profile photo

Pricing Details

ADP ezLaborManager

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Call
ADP ezLaborManager Editions & Modules
ADP ezLaborManager
Edition
ADP Time and Attendance
Call for details
ADP Workforce Now Essential Time
Call for details
Additional Pricing Details

Deltek TrafficLIVE

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Deltek TrafficLIVE Editions & Modules
Deltek TrafficLIVE
Additional Pricing Details
TrafficLIVE offers solutions for small to large agencies. Our prices range based on number of users and requirements.