What users are saying about

ADP RUN

Top Rated
169 Ratings

ADP RUN

Top Rated
169 Ratings
Score 7.1 out of 101

Paylocity Web Pay

58 Ratings
Score 6.4 out of 101

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Likelihood to Recommend

ADP RUN

For a small company like mine (10-20 employees), having the HR capabilities included has been wonderful, and I imagine it would be for any company this size where they may not have a specific HR person. Since I don't have a background in HR/payroll, ADP has made it very user-friendly and I never feel lost or confused. I would imagine that a large company may not take advantage of everything RUN has to offer, since they might have an entire HR department and bookkeeping department.
Monica Morando profile photo

Paylocity Web Pay

If all you need is a payroll company to run your checks, this is for you. DON'T plan on using them for anything else
Shawn M. Henderson profile photo

Feature Rating Comparison

Payroll Management

ADP RUN
8.6
Paylocity Web Pay
7.7
Pay calculation
ADP RUN
9.3
Paylocity Web Pay
7.6
Support for external payroll vendors
ADP RUN
6.8
Paylocity Web Pay
5.8
Benefit plan administration
ADP RUN
7.9
Paylocity Web Pay
7.8
Direct deposit files
ADP RUN
9.3
Paylocity Web Pay
9.1
Salary revision and increment management
ADP RUN
9.1
Paylocity Web Pay
7.1
Reimbursement management
ADP RUN
9.1
Paylocity Web Pay
9.0

Human Resource Management

ADP RUN
Paylocity Web Pay
6.4
Employee demographic data
ADP RUN
Paylocity Web Pay
6.4
Employment history
ADP RUN
Paylocity Web Pay
6.8
Job profiles and administration
ADP RUN
Paylocity Web Pay
7.0
Workflow for transfers, promotions, pay raises, etc.
ADP RUN
Paylocity Web Pay
5.6
Organizational charting
ADP RUN
Paylocity Web Pay
5.7
Organization and location management
ADP RUN
Paylocity Web Pay
6.8
Compliance data (COBRA, OSHA, etc.)
ADP RUN
Paylocity Web Pay
6.4

Leave and Attendance Management

ADP RUN
Paylocity Web Pay
6.5
Approval workflow
ADP RUN
Paylocity Web Pay
8.0
Balance details
ADP RUN
Paylocity Web Pay
5.8
Annual carry-forward and encashment
ADP RUN
Paylocity Web Pay
5.9

Employee Self Service

ADP RUN
Paylocity Web Pay
7.8
View and generate pay and benefit information
ADP RUN
Paylocity Web Pay
8.8
Update personal information
ADP RUN
Paylocity Web Pay
8.5
View company policy documentation
ADP RUN
Paylocity Web Pay
7.4
Employee recognition
ADP RUN
Paylocity Web Pay
7.0
View job history
ADP RUN
Paylocity Web Pay
7.5

Asset Management

ADP RUN
Paylocity Web Pay
4.9
Tracking of all physical assets
ADP RUN
Paylocity Web Pay
4.9

HR Reporting

ADP RUN
Paylocity Web Pay
6.0
Report builder
ADP RUN
Paylocity Web Pay
6.5
Pre-built reports
ADP RUN
Paylocity Web Pay
6.8
Ability to combine HR data with external data
ADP RUN
Paylocity Web Pay
4.5

Onboarding

ADP RUN
Paylocity Web Pay
5.0
New hire portal
ADP RUN
Paylocity Web Pay
5.6
Manager tracking tools
ADP RUN
Paylocity Web Pay
4.3

Performance and Goals

ADP RUN
Paylocity Web Pay
7.8
Corporate goal setting
ADP RUN
Paylocity Web Pay
8.0
Individual goal setting
ADP RUN
Paylocity Web Pay
8.0
Line-of sight-visibility
ADP RUN
Paylocity Web Pay
8.0
Performance tracking
ADP RUN
Paylocity Web Pay
7.3

Performance Management

ADP RUN
Paylocity Web Pay
6.5
Performance plans
ADP RUN
Paylocity Web Pay
6.6
Performance improvement plans
ADP RUN
Paylocity Web Pay
5.9
Review status tracking
ADP RUN
Paylocity Web Pay
7.0
Review reminders
ADP RUN
Paylocity Web Pay
6.7
Multiple review frequency
ADP RUN
Paylocity Web Pay
6.3

Recruiting / ATS

ADP RUN
Paylocity Web Pay
4.0
Job Requisition Management
ADP RUN
Paylocity Web Pay
4.0
Company Website Posting
ADP RUN
Paylocity Web Pay
4.0
Applicant Tracking
ADP RUN
Paylocity Web Pay
4.0

Pros

  • Easy to use
  • Reliable
  • Responsive customer service
  • Reminders regarding taxes, payroll, holidays, and Tips of the Week
Miaka Hardcastle profile photo
  • Work-arounds they do really well
  • Customer service reps are usually VERY willing to help find that work-around.
Shawn M. Henderson profile photo

Cons

  • I honestly haven't had any issues over the 2 years I have been using the services
Kathleen Baker profile photo
  • ReportWriter - dashboard is limited to headcount, employee status, would be nice if the functionality was expanded.
  • Implementation - Unfortunately we ended up with an incompetent Rep who didn't understand our payroll or our codes. He was responsible for getting everything uploaded from the old system to the new system. He made multiple mistakes, most of which I had to catch on my own! They do not offer a dedicated Rep for implementation (unless you are a large Co). I would suggest asking for one, regardless of size!
Amy Beausoleil profile photo

Likelihood to Renew

ADP RUN9.1
Based on 2 answers
ADP is a great service that saves us time and money in supporting our payroll operations.
Vernon Fuller profile photo
Paylocity Web Pay9.2
Based on 6 answers
In general, implementing a new HRIS system is a bear due to the setup and especially benefits vendor feeds. I wouldn't consider based on the amount of work and because our product just works as is.
No photo available

Usability

ADP RUN9.1
Based on 1 answer
No answer on this topic is available.
Paylocity Web Pay10.0
Based on 2 answers
Up to date technology makes it easy to use for all levels of the organization
Amy Beausoleil profile photo

Reliability and Availability

No score
No answers yet
No answers on this topic
Paylocity Web Pay9.0
Based on 1 answer
Solid network - down for upgrades at late hours during the weekend when I am definitely not in the system to use it. Even if I was, they provide excellent advance notice.
No photo available

Performance

No score
No answers yet
No answers on this topic
Paylocity Web Pay5.0
Based on 1 answer
It's so manual, not automated or intuitive.
Bonny O'Neill profile photo

Support

ADP RUN8.6
Based on 2 answers
Very happy with support and ADP team.
Caroline Cohen profile photo
Paylocity Web Pay8.0
Based on 1 answer
No answer on this topic is available.

Online Training

No score
No answers yet
No answers on this topic
Paylocity Web Pay10.0
Based on 1 answer
very knowledgeable presenters for their webinars and very user friendly; you can learn at your own pace
Yolanda Dunleavy profile photo

Implementation

No score
No answers yet
No answers on this topic
Paylocity Web Pay10.0
Based on 1 answer
The Implementation team members are very knowledgeable in their field and made this such an easier process
Yolanda Dunleavy profile photo

Alternatives Considered

ADP's site is much more user friendly than paychex but of course I haven't used their service in over 2 years so that may have changed.
Kathleen Baker profile photo
Ultimate - terrible customer service, not user-friendly, outdated technology, over priced. You have to submit a ticket online, half the time they don't respond and if they do it takes forever. You can't pick up the phone and talk to anyone because they don't give you a dedicated Rep. Their custom fields are very limited and its hard to report on them. There are only certain areas within the system where you can create custom fields. Their reporting capabilities are robust, but it is extremely difficult to use. It takes forever to try and produce a report. They don't have very many standard reports out there. Recruiting system is not robust at all, although they say an update is coming soon. It's nearly impossible to search for resumes by keyword - it will pull up about 500 at a time. No Org chart, which is a huge disappointment. ADP - Not a user friendly system, multiple disjointed systems/modules. Customer service was pretty good at the time.Paychex - Not a user friendly system, multiple disjointed systems/modules (payroll & reporting system, along with everything else). I only had one dedicated Rep that provided good customer service. All of the other Reps really lacked the ability to provide good service (lack of knowledge of the system, didn't understand payroll or the codes we used).
Amy Beausoleil profile photo

Return on Investment

  • I appreciate that ADP runs all the numbers for our taxes and submits them on our behalf.
Cathy Denson profile photo
  • ROI on Reports - Schedule reports to run automatically, automatically populate OSHA documents.
  • ROI Timekeeping - Eliminate paper time card calculations and reduce errors/mistakes. Same goes for the Benefits portal - they have a feed that goes directly to the insurance carrier (no rekeying this info into their website). They also have a feed for the payroll deductions that uploads over night.
  • Positive impact on connecting employees to one central location for payroll, timekeeping, handbook, and Co communications. Would be nice to have the Co communications streaming through a monitor for production/manufacturing. They don't have computers in front of them, so logging into the system to read a Co communication is not ideal.
  • Soft Cost Saving with Improved Operation Dexterity – Streamlined process, elimination of manual spreadsheets and elimination of the hours spent compensating for current system limitations and lack of customer service to enable for Payroll and HR to focus on the valuable tasks for which they were hired to deliver bottom-line impact
  • Better customer service. You don't need to submit help desk tickets, you can actually pick up the phone and talk to someone! You not only have a dedicated Rep, but a dedicated team. If the Rep is away, someone from the team can answer your questions. All calls/e-mails are responded to the same day!
Amy Beausoleil profile photo

Pricing Details

ADP RUN

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Paylocity Web Pay

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details