The RUN Powered by ADP® cloud-based solution is used to pay employees. It also includes HR and hiring tools, as well as benefits, helping small businesses grow and manage their teams.
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Paylocity
Score 7.9 out of 10
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Paylocity provides 24/7 access to your online payroll and human resource data management. Paylocity offers highly customizable payroll functionality, as well as HR, benefits administration, and time and talent management programs.
I selected RUN Powered by ADP® because not only were the employees very straightforward and informative when I was inquiring about their service but the price was reasonable as well. I felt that Paylocity was being a little sneaky when it came to how billing would be handled. I …
We switched from RUN Powered by ADP® to Paylocity as we think it is more feature rich with document management, automatic onboarding with a work flow that we design and meets our needs and automatic I-9 reporting.
Paychex and Paylocity may be slightly less expensive, but do not compare to RUN Powered by ADP® in practicality, function, ease, etc. QB is a nightmare. It's a no brainer to move to RUN Powered by ADP®.
Other products we have used or reviewed were okay for large businesses, but were convoluted. We wanted something to fit our small business - clear and to the point.
We switched from RUN Powered by ADP® to Toast and then switched back to RUN Powered by ADP® a year later. This was before Toast purchased the company stratex but at the time the other company had some major issues with the tax filing. But this was also in 2020 when COVID …
I selected RUN Powered by ADP after a detailed demonstration from one of the executives in the franchise team. It seemed to do what I needed it to do and I was not happy with the payroll providers at other companies I had worked for before. So I went with ADP right from the …
The cost was about the same but ADP had a much better HR function and online background checks and ZipRecruiter. We also like the ability to easily add the ADP 401k product although we have not done so yet. As an accountant, I appreciate the "GL Company View" report that has …
ADP was not user-friendly at all. It was quite confusing just to process payroll, much less reports. We had an HR clerk steal over $50k by adding direct deposits to her payroll, and ADP never alerted anyone. When called about this, they claimed it is not their responsibility.
Out of all the other HRIS systems I have used, I spend way less time doing my job with Paylocity. Paycom has so many pages to weed through to do anything or find information, Paychex Flex was underwhelming at best, and ADP Workforce Now had too many segmented features that it …
ADP had limited tools and couldn't manage a single payroll run with multiple pay periods. Paylocity solved that issue and eliminated our need for a 3rd party recognition platform
Anyone running a service or mobile business would love the ease of clocking in and out with GPS services. Small and medium sized businesses looking to offload some of their accounting and HR functionality would all appreciate it. I helped my brother-in-laws housecleaning business get set up with RUN Powered by ADP®, as well as a friend's dry cleaning company.
Recordkeeping, filing reports, paying taxes, and having one location for everything is amazing. From recruiting to onboarding, we still need to make changes so we have less paperwork to manage, such as permission to run background checks and drug testing. We will work on this, but when you are busy, it is easy to put this off.
Payroll runs are consistent, timely, and error‑free, even when handling multiple pay rates, deductions, or changes. Direct deposits process smoothly and predictably.
RUN Powered by ADP® manages federal, state, and local tax withholding, filings, and payments without requiring manual oversight. This significantly reduces compliance risk and administrative workload.
Common actions—running payroll, adding new employees, updating pay rates—are straightforward and guided, which helps prevent mistakes.
I do wish there were additional custom deductions available rather than a limited amount.
Sometimes employees have trouble accessing their account after the initial invite has been sent.
Sometimes employee accounts get locked due to a reused email if their profile is deleted before they've signed up. Only a call to support can correct it.
It requires me to use either Chrome or Edge so I can use Paylocity. It doesn't support Firefox, which is the browser I was using prior to being forced to switch to Edge so I can use the software and sign my contract.
Time entries are not auto saved. This happened once or twice to me in the past year when I was submitting my time entries and a sudden power outage happened, I was halfway and basically, I needed to start from scratch since it does not have auto save.
Mobile app is still buggy. It happened to be 3 times that it didn't reliably let me clock in that I had to do it on my work computer - so I had to give it up and use the web version.
It is much better than the payroll system I used previously. The integrations that RUN has for on-boarding new hires are very convenient when they work properly. It saves a tremendous amount of time being able to email a link to new employees that allows them to enter much of their own demographic information. Payroll feature alerts me when someone's pay is significantly less or more than usual.
There are several technical issues we have experienced this past year with the employee onboarding process that we are still waiting to have resolved. Overall our experience with Paylocity has been positive, and we love how user-friendly and easy to navigate the system is. It has made all of our HR processes much more streamlined and efficient.
I have been using this system for years and they have actually made it easier and easier. The system is always making great upgrades that don't necessarily require any additional information or training. I love when I log in and see a new feature or button that I get to use to make my life easier!
I gave Paylocity an 8 because it's easy to use once you learn it, and it saves a lot of time by keeping payroll, time tracking, and HR in one place. It has a lot of useful features, but some reports and settings can be confusing, and it takes time to learn everything. Overall, it works well and makes our job easier.
We've had very little issue with RUN availability, only a couple times there were outages when least expected which occurred on our actual payroll due date
Over the last 3 years, we've only had one major service issue that rendered Airbase unusable for us for about 24 hours. That said, they navigated the SVB bank crisis very well and made sure funds were available during that time.
ADP Run loads a bit slowly at times, once I put in my credentials. However, that said, I think my perception of the time it takes is impacted by our "instant gratification" expectation of being able to get into everything quickly.
We had some minor hiccups throughout the year but they have all been fixable. Paylocity integrates well with our 401k provider, Principal, and our benefits, OneDigital. It makes it simple to house everything and have it all connected. It doesn't slow anything down to have Principal integrated. It makes it more efficient
I appreciated having that issue finally take care of. it was extremely disheartening to see the issue had not been resolved. I also had my employees looking to me and thinking I was not trying to resolve the issue so it reflected poorly on my character. I do not know if i was because of a miscommunication, but nonetheless I was happy it was taken care of
It is very hard to get answers to your questions, you cannot speak to someone without days of requesting assistance or answers and then eventually can get a call back and then it is usually resolved fairly quickly. But NOT easy to get that help.
I didn't have in-person training, but I'm sure it was just as great as any other training/assistance Paylocity provides. Paylocity customer service is always available. You never have to be on hold and their answers are always accurate and timely. Documents in the help section are helpful as well. My in-person training was conducted y one of our employees who was involved in the initial set-up and training of all employees. She was excellent.
Our rep was very thorough and made sure we fully understood the software before turning us loose alone. Paylocity was very good to do periodic check ins to ensure we understood the features and answered any questions we had. The training reps are very well trained and are very patient with clients.
Implementation was a bit bumpy and Paylocity team not always available for next steps and/or questions. I feel like Paylocity could have done a better job in their fact finding as far as what we were currently doing, our payroll policies and needs, etc. so that we would have run into less issues as we moved forward.
Based on our experience, RUN Powered by ADP® was selected by our small business because our owner was seeking a robust, all-in-one payroll and HR solution that scales with our growth. It allowed us to move away from manual spreadsheets and our less sophisticated payroll systems to ensure accurate tax compliance.
Paylocity is SO far ahead of Paycor, it's not even funny. Just from the implementation standpoint alone, Paycor was an absolute nightmare. Paylocity had some struggles, but that goes along with any implementation. The experience with Paylocity was LIGHTYEARS ahead of our experience with Paycor, and the system itself is so, so much better.
Every summer, we hire three new college interns who have to be entered into the system. They can enter their information themselves, which takes a load off me. The onboarding is quite straightforward, and today's college kids are techy enough to be able to understand it.
We have gone from a medium sized company to a larger company with no issues whatsoever with Paylocity being able to keep up or do what we need it to do for the size of our needs. In fact, it does more than we even use at this juncture
Some are knowledgable others not as much and sometimes instead of helping you fix the issue will just give you some directions and expect you to try to figure it out yourself. Also, when your Account Manager needs to escliate the issue to another group, it can take a long time for them to get to your issue and there's no commuication.
The time savings alone is worth the cost. I went from having to spend 3 - 4 full business days on payroll to about 1.
Being able to look all employee data up in one place is a lifesaver and time saver - even outside of the office if I need to access information quickly it is all just a sign in away.
It has saved significant time and reduced confusion related to onboarding. Everyone is able to see what stage an employee is at, I do not need to worry about employees potentially working for us illegally thanks to eVerify, and I am always assured that all required documentation for regulatory purposes has been obtained prior to employment beginning.
