What users are saying about
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Top Rated
1812 Ratings
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213 Ratings

ADP Workforce Now

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Top Rated
1812 Ratings
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Score 7.9 out of 100

BambooHR

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213 Ratings
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Score 8.5 out of 100

Likelihood to Recommend

ADP Workforce Now

ADP Workforce Now takes away the burden of having to make tax deposits and preparing employment quarterly/annual returns internally. Especially with us having employees in 2 states, it helps to let ADP take over the tax reporting. However, the Company must have funds in the bank account 2 business days before the pay date which may be a problem for companies who don't have the extra cash reserve.
Mariana Shih | TrustRadius Reviewer

BambooHR

BambooHR is a great starter HRIS for new companies or ones who have never used an HRIS. It is a good tool for the employee life-cycle, but weak in performance management and benefits. I send enhancement requests almost daily. I often ask customer service is their own HR department uses this because it sure doesn't seem as productive as it could be. BambooHR often will tell you when making inquiries to find out if they can enhance a feature that if you don't like it, find a new product. The CEO has often said he cares more about employees than customers, because if they are happy the customers will be happy. This is indicative of the lack of real change and the lame 30-30 monthly promos that attempt to suggest changes are being made when no productive changes really every happen.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

ADP Workforce Now
7.6
BambooHR
8.3
Employee demographic data
ADP Workforce Now
8.4
BambooHR
8.4
Employment history
ADP Workforce Now
8.1
BambooHR
8.9
Job profiles and administration
ADP Workforce Now
7.9
BambooHR
8.5
Workflow for transfers, promotions, pay raises, etc.
ADP Workforce Now
7.6
BambooHR
8.4
Organizational charting
ADP Workforce Now
6.8
BambooHR
7.9
Organization and location management
ADP Workforce Now
7.4
BambooHR
8.4
Compliance data (COBRA, OSHA, etc.)
ADP Workforce Now
7.3
BambooHR
7.5

Payroll Management

ADP Workforce Now
8.1
BambooHR
8.3
Pay calculation
ADP Workforce Now
8.6
BambooHR
8.7
Support for external payroll vendors
ADP Workforce Now
7.6
BambooHR
8.0
Off-cycle/On-Demand payment
ADP Workforce Now
8.1
BambooHR
8.4
Benefit plan administration
ADP Workforce Now
8.0
BambooHR
7.9
Direct deposit files
ADP Workforce Now
8.7
BambooHR
8.3
Salary revision and increment management
ADP Workforce Now
8.1
BambooHR
8.4
Reimbursement management
ADP Workforce Now
7.9
BambooHR
8.6

Leave and Attendance Management

ADP Workforce Now
7.8
BambooHR
9.0
Approval workflow
ADP Workforce Now
8.0
BambooHR
9.2
Balance details
ADP Workforce Now
7.7
BambooHR
9.0
Annual carry-forward and encashment
ADP Workforce Now
7.8
BambooHR
8.8

Employee Self Service

ADP Workforce Now
8.1
BambooHR
8.5
View and generate pay and benefit information
ADP Workforce Now
8.6
BambooHR
8.7
Update personal information
ADP Workforce Now
8.6
BambooHR
8.9
View company policy documentation
ADP Workforce Now
8.2
BambooHR
8.3
Employee recognition
ADP Workforce Now
7.5
BambooHR
7.7
View job history
ADP Workforce Now
7.7
BambooHR
9.1

Asset Management

ADP Workforce Now
6.0
BambooHR
8.1
Tracking of all physical assets
ADP Workforce Now
6.0
BambooHR
8.1

HR Reporting

ADP Workforce Now
7.2
BambooHR
7.6
Report builder
ADP Workforce Now
7.3
BambooHR
7.9
Pre-built reports
ADP Workforce Now
7.5
BambooHR
7.9
Ability to combine HR data with external data
ADP Workforce Now
6.9
BambooHR
7.1

Onboarding

ADP Workforce Now
7.8
BambooHR
8.3
New hire portal
ADP Workforce Now
8.0
BambooHR
8.4
Manager tracking tools
ADP Workforce Now
7.5
BambooHR
8.2

Performance and Goals

ADP Workforce Now
7.5
BambooHR
8.0
Corporate goal setting
ADP Workforce Now
7.6
BambooHR
7.9
Individual goal setting
ADP Workforce Now
7.5
BambooHR
8.3
Line-of sight-visibility
ADP Workforce Now
7.3
BambooHR
7.8
Performance tracking
ADP Workforce Now
7.4
BambooHR
8.1

Performance Management

ADP Workforce Now
7.4
BambooHR
8.1
Performance plans
ADP Workforce Now
7.2
BambooHR
7.9
Performance improvement plans
ADP Workforce Now
7.2
BambooHR
8.1
Review status tracking
ADP Workforce Now
7.3
BambooHR
8.0
Review reminders
ADP Workforce Now
7.6
BambooHR
8.3
Multiple review frequency
ADP Workforce Now
7.6
BambooHR
8.0

Succession Planning

ADP Workforce Now
6.0
BambooHR
7.7
Create succession plans/pools
ADP Workforce Now
5.8
BambooHR
7.7
Candidate ranking
ADP Workforce Now
5.8
BambooHR
7.8
Candidate search
ADP Workforce Now
6.3
BambooHR
7.7
Candidate development
ADP Workforce Now
6.2
BambooHR
7.7

Recruiting / ATS

ADP Workforce Now
6.8
BambooHR
8.0
Job Requisition Management
ADP Workforce Now
7.7
BambooHR
7.7
Company Website Posting
ADP Workforce Now
7.7
BambooHR
8.0
Publish to Social Media
ADP Workforce Now
7.2
BambooHR
7.8
Job Search Site Posting
ADP Workforce Now
7.4
BambooHR
8.1
Duplicate Candidate Prevention
ADP Workforce Now
2.3
BambooHR
7.4
Applicant Tracking
ADP Workforce Now
7.5
BambooHR
8.1
Notifications and Alerts
ADP Workforce Now
7.8
BambooHR
8.6

Pros

ADP Workforce Now

  • Great support - We have a dedicated support specialist just for us. When she is out on vacation, she does have a back up we can speak to
  • Many reporting features. ADP easily allows you to create reports by allowing you to add any category you want by dragging that category into the reports section.
Stephenny Queiroz | TrustRadius Reviewer

BambooHR

  • The org chart is excellent, with multiple views and a responsive experience.
  • The ability to create alerts/reminders for employees is very powerful and can be used to automate many workflows.
  • It's a generally enjoyable web app to use with a clean UI and responsive performance.
Anonymous | TrustRadius Reviewer

Cons

ADP Workforce Now

  • After updates, the system is often buggy, which is annoying.
  • Running custom reports is an awesome addition but it is complicated for new users.
  • The app is not really reliable for the technologically challenged. Maybe add an option to save users and pass on their phone. I do know the app allows for fingerprints, which is nice.
Brandon Cerney | TrustRadius Reviewer

BambooHR

  • BambooHR does not have its own internal chat service, which shows several limitations when you need to work with live comments within the platform. In fact, it is very non-interactive, which limits our direct communication methodology.
  • BambooHR cannot be integrated with office software that specializes in payroll work, which would be excellent when it comes to letting us manage employee payments, and not leaving us with the need to integrate with payroll services.
  • It is a bit difficult to communicate from BambooHR, since the service limits the communication tools of the team by not having chat or instant messaging services without the need to work with an integration that specializes in just that.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

ADP Workforce Now

ADP Workforce Now 8.8
Based on 78 answers
Due to the lack of support from the sales and service center we are looking at other options outside of ADP. Again it is a good system, it just lacks the support it deserves from the company employees. It is just unimaginable that you will need to reach out to a service provider several times for the same issue and not get it resolved.
Samuel Rodriguez | TrustRadius Reviewer

BambooHR

BambooHR 10.0
Based on 2 answers
We have tried other software in the last year and have not found it to be comparable to Bamboo HR especially in relation to the HR functionalities such as workflows, onboarding, automation, user-friendly experience, innovation, timekeeping, and ability to integrate with other 3rd party Payroll processing software. In addition, the employee ease of access and navigation of the platform makes this software crucial within our current culture of multi-site and remote work environments.
Kendra Zondervan | TrustRadius Reviewer

Usability

ADP Workforce Now

ADP Workforce Now 7.9
Based on 72 answers
Global HR management and payroll processing is a complex area. That said, ADP is going a great job with the software platform. Users do need to come into this work with knowledge of what the outcome should be, how the input affects output, how one item affects other items, and more. This is not an area for an entry clerk to be working. Customer service has really ramped up in effectiveness. Cross training so one representative can assist without multiple transfers, has been a big improvement. The online support platform allows for creating a case, following progress and constant communication. Choosing an 8 rating leaves room for the major and exciting changes that are in progress. We look forward to what is rolled out soon based on the ever present feedback from users
Melissa Rauch | TrustRadius Reviewer

BambooHR

BambooHR 9.2
Based on 3 answers
Does not have many problems and this ensures all of users are able to use it reliably. There is a free demo available to illustrate the accurate usage of the platform and even customer support. All of these help in improving the usability of the platform and ensure that all users are comfortable with the platform.
Chris Edwards | TrustRadius Reviewer

Reliability and Availability

ADP Workforce Now

ADP Workforce Now 8.0
Based on 19 answers
ADP outages are very rare
Stephanie Swap | TrustRadius Reviewer

BambooHR

BambooHR 10.0
Based on 1 answer
Yes, there is a huge team in the back of the online platform or it looks like it because I have never been left without an answer when I have a question or waiting from a response on my chat .... There must be a huge team, this is so great and I always seem to have someone that is very knowledgeable too. So many times in the past I had to leave with customer service that would connect you with someone else because of the expertise, here everyone seems to be some kind of an expert in the HR function.
Anonymous | TrustRadius Reviewer

Performance

ADP Workforce Now

ADP Workforce Now 7.7
Based on 17 answers
Overall, I think the functionality of the program works pretty well. Sometimes, certain browsers do not work well for the policy function of ADP, but that is the only issue thus far
Stephanie Bidle | TrustRadius Reviewer

BambooHR

BambooHR 9.0
Based on 1 answer
I love BambooHR. Reports are easy to run and download and it usually covers any types of requests I get from the management team. You get excel or .csv downloads/reports and it is fast and simple, not too crowded so it is easy to read through. We don't integrate the tool yet but again, soon we will. we just did not had the time to utilize it yet but that's the plan.
Anonymous | TrustRadius Reviewer

Support Rating

ADP Workforce Now

ADP Workforce Now 7.4
Based on 399 answers
It is clear that ADP Workforce Now is consistently supported with new updates and Beta testing new functions. While I can't say I've utilized every function or tries many of the new ones that come out, it is clear that the product will be supported well for a long time. ADP isn't going anywhere.
Meir Brodsky | TrustRadius Reviewer

BambooHR

BambooHR 8.3
Based on 28 answers
Support is effective and responsive. During our time with BambooHR we did not experience many issues, but initial support on setup was helpful and allowed for a quick turnaround on getting started. Since then, few needs have arisen for contacting support, but I would not hesitate to do so and would recommend BambooHR based on the quality of their support team.
Matt LeMaire, B.A., M.A. | TrustRadius Reviewer

In-Person Training

ADP Workforce Now

ADP Workforce Now 4.4
Based on 8 answers
In-person training was pretty good - I think this significantly depends on the trainer. Our trainer was really good and showed what ADP can do - but I know that all trainers are not the same - and this truly makes such as difference. Overall, our training went pretty well.
Stephanie Bidle | TrustRadius Reviewer

BambooHR

No score
No answers yet
No answers on this topic

Online Training

ADP Workforce Now

ADP Workforce Now 6.7
Based on 17 answers
At the time training was not as expansive as it is now. If it could go wrong it did for me so the process was difficult and lengthy. I needed to have more in person walkthroughs of things to ensure the transition was done correctly. Not sure what else I can say, we were part of the initial move to Workforce Now when it was introduced.
Nancy Carey | TrustRadius Reviewer

BambooHR

BambooHR 10.0
Based on 1 answer
The online training team is great. Theis is so well done! very user friendly, very nice to go through. Then you get all those exemples and questions to test you and make sure you understand the training as we go along. This is a great asset from the tool, I don't think I have ever been left without understanding because there is help and additional resources to understand or extra windows that explain terms or answer Q&A.
Anonymous | TrustRadius Reviewer

Implementation Rating

ADP Workforce Now

ADP Workforce Now 6.0
Based on 52 answers
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
Caroline Dula, CPP | TrustRadius Reviewer

BambooHR

BambooHR 10.0
Based on 2 answers
it was very easy to sign up, quick and we could use the site very quickly as well.
Anonymous | TrustRadius Reviewer

Alternatives Considered

ADP Workforce Now

ADP is a lot more user friendly both on the administrator and employee side and the reports can be converted to Excel to help when doing various projects for the company. Ceridian is the only one that I have used [in] respect to benefits, so I can't compare any of the other products.
Amanda Rohde | TrustRadius Reviewer

BambooHR

I would say they both have a lot of strengths for sure. Workday manages data on a mass scale a little bit better in my opinion, but Bamboo HR is more user friendly and pleasing to the eyes
Hayden Anderson | TrustRadius Reviewer

Scalability

ADP Workforce Now

ADP Workforce Now 7.6
Based on 652 answers
Being that we are a smaller organization, I know it easily can scale as we grow. Knowing that they are able to adapt from large companies to smaller ones supports that they have a great scalable infrastructure in place. I am happy with the improved support and options to access support as well.
Lavette Bobbitt | TrustRadius Reviewer

BambooHR

BambooHR 10.0
Based on 1 answer
There is so much you can do with this platform, it is incredible and so welcoming. We don't utilize it 100% yet just because we are growing and the HR team has not been able to concentrate on other areas offered to us but but we will soon. Which is also why we got the product, specifically because what BambooHR can do to help us meet our growing business needs.
Anonymous | TrustRadius Reviewer

Return on Investment

ADP Workforce Now

  • Connection to benefit providers and the passage of data on a weekly basis is great, once the carriers are connected properly
  • Communication to the retirement provider was presented as immediate and we were led to believe communication and updates would be faster and smoother than we experienced with Paychex, and the communication is virtually the same. We have a much better employer rep with ADP retirement though, and for that, I have saved several hours over time.
Julie Snow | TrustRadius Reviewer

BambooHR

  • There has been a small increase in the company's profit margin since we implemented BambooHR to cover our recruitment and employee management operations, so we have not only made more profit, but we have also been able to work better.
  • If the return on investment compares to what we were maintaining before we started with BambooHR, it is easy to deduce that there is a profit margin more than triple what it was in the past.
Javier Harris | TrustRadius Reviewer

Screenshots

Pricing Details

ADP Workforce Now

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

ADP Workforce Now Editions & Modules

Edition
EssentialContact sales team
EnchancedContact sales team
CompleteContact sales team
HR ProContact sales team
Payroll EssentialsContact sales team
HR PlusContact sales team
Hiring AdvantageContact sales team
Performance PlusContact sales team
  1. none
Additional Pricing Details
Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.

BambooHR

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Call for Quote

BambooHR Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

ADP Workforce Now
8.0
BambooHR
8.8

Likelihood to Renew

ADP Workforce Now
8.8
BambooHR
10.0

Usability

ADP Workforce Now
7.9
BambooHR
9.2

Reliability and Availability

ADP Workforce Now
8.0
BambooHR
10.0

Performance

ADP Workforce Now
7.7
BambooHR
9.0

Support Rating

ADP Workforce Now
7.4
BambooHR
8.3

In-Person Training

ADP Workforce Now
4.4
BambooHR

Online Training

ADP Workforce Now
6.7
BambooHR
10.0

Implementation Rating

ADP Workforce Now
6.0
BambooHR
10.0

Scalability

ADP Workforce Now
7.6
BambooHR
10.0

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