What users are saying about
17 Ratings
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Score 6.5 out of 101
4 Ratings
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Score 4.5 out of 101

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Likelihood to Recommend

AdvancedPM (formerly ADP AdvancedMD)

If you want peace of mind knowing the reliability of the product and helpfulness of those behind the scenes in troubleshooting and tech support, this is a product worth having. The system processes fast. The vast amount of reports available meets every financial need in my book. Easy to learn
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CareLogic

CareLogic is well suited for large organizations who have the financial means to employ their own IT and reporting staff. It is very capable of handling a number of different programs within an agency and is usually very quick, especially when considering the amount of data their servers hold. Smaller organizations and independent practitioners may find it to be too cost-prohibitive
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Feature Rating Comparison

Billing and Claims Management

AdvancedPM (formerly ADP AdvancedMD)
8.4
CareLogic
5.0
Real-time eligibility verification
AdvancedPM (formerly ADP AdvancedMD)
8.0
CareLogic
Claims management
AdvancedPM (formerly ADP AdvancedMD)
8.0
CareLogic
Coding
AdvancedPM (formerly ADP AdvancedMD)
8.0
CareLogic
Patient billing
AdvancedPM (formerly ADP AdvancedMD)
8.0
CareLogic
Financial Reporting
AdvancedPM (formerly ADP AdvancedMD)
10.0
CareLogic
5.0

Patient Scheduling

AdvancedPM (formerly ADP AdvancedMD)
8.4
CareLogic
9.0
Rule-based scheduling
AdvancedPM (formerly ADP AdvancedMD)
8.1
CareLogic
8.0
Automated appointment reminders
AdvancedPM (formerly ADP AdvancedMD)
8.0
CareLogic
Automated patient check-in
AdvancedPM (formerly ADP AdvancedMD)
8.0
CareLogic
Multi-location support
AdvancedPM (formerly ADP AdvancedMD)
10.0
CareLogic
10.0
Calendar interface
AdvancedPM (formerly ADP AdvancedMD)
8.0
CareLogic

Electronic Medical Records

AdvancedPM (formerly ADP AdvancedMD)
8.8
CareLogic
5.5
Charting / document management
AdvancedPM (formerly ADP AdvancedMD)
9.0
CareLogic
5.2
Templates
AdvancedPM (formerly ADP AdvancedMD)
9.0
CareLogic
4.2
Patient portal
AdvancedPM (formerly ADP AdvancedMD)
8.0
CareLogic
Mobile/tablet support
AdvancedPM (formerly ADP AdvancedMD)
8.0
CareLogic
Fax integration
AdvancedPM (formerly ADP AdvancedMD)
10.0
CareLogic
Integration with other EMR and PM systems
AdvancedPM (formerly ADP AdvancedMD)
8.9
CareLogic
Workflow automation
AdvancedPM (formerly ADP AdvancedMD)
8.0
CareLogic
7.0
Speech recognition
AdvancedPM (formerly ADP AdvancedMD)
8.0
CareLogic
Customization
AdvancedPM (formerly ADP AdvancedMD)
9.9
CareLogic
8.0
E-prescribing
AdvancedPM (formerly ADP AdvancedMD)
9.0
CareLogic
3.0

Medical Security and Privacy

AdvancedPM (formerly ADP AdvancedMD)
9.4
CareLogic
4.9
HIPPA compliance
AdvancedPM (formerly ADP AdvancedMD)
10.0
CareLogic
5.2
Role-based permission levels
AdvancedPM (formerly ADP AdvancedMD)
9.9
CareLogic
5.2
Data backups and redundancy
AdvancedPM (formerly ADP AdvancedMD)
9.8
CareLogic
5.2
Local mode / networking failsafe
AdvancedPM (formerly ADP AdvancedMD)
8.0
CareLogic
4.0

Workflow and Scale

AdvancedPM (formerly ADP AdvancedMD)
9.3
CareLogic
1.8
Task tracking
AdvancedPM (formerly ADP AdvancedMD)
8.0
CareLogic
1.0
Specialty-specific workflows
AdvancedPM (formerly ADP AdvancedMD)
10.0
CareLogic
1.0
Multi-office / multi-physician capabilities
AdvancedPM (formerly ADP AdvancedMD)
10.0
CareLogic
3.3

Pros

  • The customer service at ADP AdvancedMD is second to none. The just created an 'Idea Share' area where clients can talk to each other and offer suggestions on making the software better. They listen to their clients and take suggestions into consideration when considering what updates to include in their next release.
  • The product is very user friendly on both sides (PM and EHR). I have used other products in the past and find ADP AdvancedMD to be to be easiest to navigate.
  • Training and Implementation is great! They give clients the tools and resources necessary to be successful. From an online help file, to videos, to a consultant to help get you started, ADP AdvancedMD wants you to succeed.
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  • CareLogic is very intuitive and easy to navigate.
  • CareLogic is designed for behavioral health users, so unnecessary paperwork and data is eliminated.
  • CareLogic is web-based, so it can be accessed from anywhere.
  • CareLogic is customizable for each organization's unique needs.
Stephanie Barnhart profile photo

Cons

  • Unapplied credits could be handled better within the software. It would be very beneficial to have the option to automatically apply unapplied credits to patients accounts across the board with a click of a button.
  • Facilities need to be able to be tied directly to Provider Profiles to make reporting easier.
  • You must use Internet Explorer with ADP AdvancedMD. It would be better if you could use it with Chrome, Firefox, etc.
  • Needs the ability to use the product on a MAC.
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  • It is difficult to obtain information from CareLogic for use in customized reports if the user is not familiar with building reports in Pentaho.
  • Rather than having the capability to transmit electronic prescriptions on its own, CareLogic relies on an external program to do so. Prescribers must exit out of the document they are in so that they can access the external electronic prescription system. This system has an additional cost. It would be nice if it could be an all in one system.
  • While the company is usually eager to respond to customer needs, something always seems to be broken or need updating in regards to functionality. This may be a function of our agency's location and the unusual needs we have due to our state mandates, but it is tiring to always have to worry about a workaround.
Stephanie Barnhart profile photo

Usability

AdvancedPM (formerly ADP AdvancedMD)10.0
Based on 1 answer
Overall, I think ADP AdvancedMD is very user friendly and constantly improves as new releases come out.
No photo available
No score
No answers yet
No answers on this topic

Support

AdvancedPM (formerly ADP AdvancedMD)10.0
Based on 1 answer
I believe in this product and have seen it get better and better because they listen to their customers.
No photo available
No score
No answers yet
No answers on this topic

Implementation

AdvancedPM (formerly ADP AdvancedMD)10.0
Based on 1 answer
I have been through implementation of ADP AdvancedMD at other companies and it went smoothly
No photo available
No score
No answers yet
No answers on this topic

Alternatives Considered

I love that ADP AdvancedMD is web-based and you can use it from anywhere you have internet access. Support is available 8am-8pm EST, so someone is always there to help if needed. I'm excited about the ICD-10 tools they are giving clients to assist with that process. They do regular software updates and listen to client feedback when deciding what updates to perform and the updates are no cost to the clients
No photo available
CareLogic is extremely user friendly and intuitive. It also has a very nice Windows-based user interface which is pleasant to look at and easy to read.
Stephanie Barnhart profile photo

Return on Investment

  • Increased clean claims processing
  • Faster revenue received back first round filing
  • Easier to manage no-show and cancellations to streamline scheduling
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  • CareLogic's canned reports have allowed us to see the global picture of our organization.
  • CareLogic's billing features save us time by allowing us to send batches of billing all at once rather than requiring us to manually enter each item.
  • CareLogic's Utilization Management system enables us to catch billing errors before they are sent out, allowing us not only to avoid inadvertent errors leading to fraud charges, as well as allowing us to recoup more billing opportunities that might otherwise be missed.
Stephanie Barnhart profile photo

Pricing Details

AdvancedPM (formerly ADP AdvancedMD)

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

CareLogic

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details