What users are saying about
18 Ratings
4 Ratings
18 Ratings
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Score 6.6 out of 101
4 Ratings
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Score 4.8 out of 101

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Likelihood to Recommend

AdvancedPM

AdvancedMD is appropriate for businesses that desire carte blanche access to the data contained in their entity's database. This is a great system for companies that are data/analytics driven. Unfortunately, the main drawback of the system (inability to accurately track deposit dates of payments) is a CRUCIAL FLAW. If a business is interested in a SIMPLE monthly reconciliation to their bank account, you will struggle with AdvancedMD.
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CareLogic

CareLogic is well suited for large organizations who have the financial means to employ their own IT and reporting staff. It is very capable of handling a number of different programs within an agency and is usually very quick, especially when considering the amount of data their servers hold. Smaller organizations and independent practitioners may find it to be too cost-prohibitive
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Feature Rating Comparison

Billing and Claims Management

AdvancedPM
CareLogic
5.0
Financial Reporting
AdvancedPM
CareLogic
5.0

Patient Scheduling

AdvancedPM
CareLogic
9.0
Rule-based scheduling
AdvancedPM
CareLogic
8.0
Multi-location support
AdvancedPM
CareLogic
10.0

Electronic Medical Records

AdvancedPM
CareLogic
5.5
Charting / document management
AdvancedPM
CareLogic
5.1
Templates
AdvancedPM
CareLogic
4.1
Workflow automation
AdvancedPM
CareLogic
7.0
Customization
AdvancedPM
CareLogic
8.0
E-prescribing
AdvancedPM
CareLogic
3.0

Medical Security and Privacy

AdvancedPM
CareLogic
4.8
HIPPA compliance
AdvancedPM
CareLogic
5.1
Role-based permission levels
AdvancedPM
CareLogic
5.1
Data backups and redundancy
AdvancedPM
CareLogic
5.1
Local mode / networking failsafe
AdvancedPM
CareLogic
4.0

Workflow and Scale

AdvancedPM
CareLogic
1.7
Task tracking
AdvancedPM
CareLogic
1.0
Specialty-specific workflows
AdvancedPM
CareLogic
1.0
Multi-office / multi-physician capabilities
AdvancedPM
CareLogic
3.2

Pros

  • They provide access to their underlying tables via Open Database Connection (ODBC). This streamlines business intelligence processes greatly.
  • The "canned"/"stock" business intelligence tool (Advanced Insight) is very useful.
  • Our dedicated customer support representative (Breah Teed) has exceeded our expectations.
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  • CareLogic is very intuitive and easy to navigate.
  • CareLogic is designed for behavioral health users, so unnecessary paperwork and data is eliminated.
  • CareLogic is web-based, so it can be accessed from anywhere.
  • CareLogic is customizable for each organization's unique needs.
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Cons

  • Just recently we had an incident in which none of our employees could access the training.advancemd.com training materials. After extensive trouble shooting it was determined the issue was not with the local network, PC configuration, or firewalling. The AdvanceMD support personnel were not empowered to escalate this case as it should have been. Ultimately a correction in the server configuration for the training materials cleared up the issue, but not with assistance from Tier 1 support personnel.
  • Integration with the scanners can be problematic and has been a headache. Even with the Fujitsu scanners, the best in the business, we had challenges and found that some of the Tier 1 support staff were not trained or did not have access to the necessary documentation to fix the issue. The issues were eventually resolved but not without time lost in the process.
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  • It is difficult to obtain information from CareLogic for use in customized reports if the user is not familiar with building reports in Pentaho.
  • Rather than having the capability to transmit electronic prescriptions on its own, CareLogic relies on an external program to do so. Prescribers must exit out of the document they are in so that they can access the external electronic prescription system. This system has an additional cost. It would be nice if it could be an all in one system.
  • While the company is usually eager to respond to customer needs, something always seems to be broken or need updating in regards to functionality. This may be a function of our agency's location and the unusual needs we have due to our state mandates, but it is tiring to always have to worry about a workaround.
Stephanie Barnhart profile photo

Usability

AdvancedPM10.0
Based on 1 answer
Overall, I think ADP AdvancedMD is very user friendly and constantly improves as new releases come out.
No photo available
No score
No answers yet
No answers on this topic

Support

AdvancedPM10.0
Based on 1 answer
I believe in this product and have seen it get better and better because they listen to their customers.
No photo available
No score
No answers yet
No answers on this topic

Implementation

AdvancedPM10.0
Based on 1 answer
I have been through implementation of ADP AdvancedMD at other companies and it went smoothly
No photo available
No score
No answers yet
No answers on this topic

Alternatives Considered

ADP AMD is much easier to learn and navigate than most all of the systems I have worked with, including Greenway and Centricity. The only thing I liked better in Centricity was the ability to run more customized reports, but overall, I would choose AMD any day over those two.
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CareLogic is extremely user friendly and intuitive. It also has a very nice Windows-based user interface which is pleasant to look at and easy to read.
Stephanie Barnhart profile photo

Pricing Details

AdvancedPM

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

CareLogic

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details