17 Ratings
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Score 6.5 out of 101
7 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 5.5 out of 101

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Likelihood to Recommend

AdvancedPM (formerly ADP AdvancedMD)

AdvancedMD is appropriate for businesses that desire carte blanche access to the data contained in their entity's database. This is a great system for companies that are data/analytics driven. Unfortunately, the main drawback of the system (inability to accurately track deposit dates of payments) is a CRUCIAL FLAW. If a business is interested in a SIMPLE monthly reconciliation to their bank account, you will struggle with AdvancedMD.
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NextGen® Practice Management Solutions

It's better than paper charting but it is still tedious and not efficient.
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Feature Rating Comparison

Billing and Claims Management

AdvancedPM (formerly ADP AdvancedMD)
8.4
NextGen® Practice Management Solutions
5.0
Real-time eligibility verification
AdvancedPM (formerly ADP AdvancedMD)
8.0
NextGen® Practice Management Solutions
Claims management
AdvancedPM (formerly ADP AdvancedMD)
8.0
NextGen® Practice Management Solutions
Coding
AdvancedPM (formerly ADP AdvancedMD)
8.0
NextGen® Practice Management Solutions
5.0
Patient billing
AdvancedPM (formerly ADP AdvancedMD)
8.0
NextGen® Practice Management Solutions
Financial Reporting
AdvancedPM (formerly ADP AdvancedMD)
10.0
NextGen® Practice Management Solutions

Patient Scheduling

AdvancedPM (formerly ADP AdvancedMD)
8.4
NextGen® Practice Management Solutions
Rule-based scheduling
AdvancedPM (formerly ADP AdvancedMD)
8.1
NextGen® Practice Management Solutions
Automated appointment reminders
AdvancedPM (formerly ADP AdvancedMD)
8.0
NextGen® Practice Management Solutions
Automated patient check-in
AdvancedPM (formerly ADP AdvancedMD)
8.0
NextGen® Practice Management Solutions
Multi-location support
AdvancedPM (formerly ADP AdvancedMD)
10.0
NextGen® Practice Management Solutions
Calendar interface
AdvancedPM (formerly ADP AdvancedMD)
8.0
NextGen® Practice Management Solutions

Electronic Medical Records

AdvancedPM (formerly ADP AdvancedMD)
8.8
NextGen® Practice Management Solutions
3.2
Charting / document management
AdvancedPM (formerly ADP AdvancedMD)
9.0
NextGen® Practice Management Solutions
4.0
Templates
AdvancedPM (formerly ADP AdvancedMD)
9.0
NextGen® Practice Management Solutions
2.0
Patient portal
AdvancedPM (formerly ADP AdvancedMD)
8.0
NextGen® Practice Management Solutions
2.0
Mobile/tablet support
AdvancedPM (formerly ADP AdvancedMD)
8.0
NextGen® Practice Management Solutions
Fax integration
AdvancedPM (formerly ADP AdvancedMD)
10.0
NextGen® Practice Management Solutions
Integration with other EMR and PM systems
AdvancedPM (formerly ADP AdvancedMD)
8.9
NextGen® Practice Management Solutions
Workflow automation
AdvancedPM (formerly ADP AdvancedMD)
8.0
NextGen® Practice Management Solutions
2.0
Speech recognition
AdvancedPM (formerly ADP AdvancedMD)
8.0
NextGen® Practice Management Solutions
Customization
AdvancedPM (formerly ADP AdvancedMD)
9.9
NextGen® Practice Management Solutions
2.0
E-prescribing
AdvancedPM (formerly ADP AdvancedMD)
9.0
NextGen® Practice Management Solutions
7.0

Medical Security and Privacy

AdvancedPM (formerly ADP AdvancedMD)
9.4
NextGen® Practice Management Solutions
4.8
HIPPA compliance
AdvancedPM (formerly ADP AdvancedMD)
10.0
NextGen® Practice Management Solutions
5.0
Role-based permission levels
AdvancedPM (formerly ADP AdvancedMD)
9.9
NextGen® Practice Management Solutions
5.0
Data backups and redundancy
AdvancedPM (formerly ADP AdvancedMD)
9.9
NextGen® Practice Management Solutions
5.0
Local mode / networking failsafe
AdvancedPM (formerly ADP AdvancedMD)
8.0
NextGen® Practice Management Solutions
4.0

Workflow and Scale

AdvancedPM (formerly ADP AdvancedMD)
9.3
NextGen® Practice Management Solutions
6.0
Task tracking
AdvancedPM (formerly ADP AdvancedMD)
8.0
NextGen® Practice Management Solutions
6.0
Specialty-specific workflows
AdvancedPM (formerly ADP AdvancedMD)
10.0
NextGen® Practice Management Solutions
6.0
Multi-office / multi-physician capabilities
AdvancedPM (formerly ADP AdvancedMD)
10.0
NextGen® Practice Management Solutions
6.0

Pros

  • They provide access to their underlying tables via Open Database Connection (ODBC). This streamlines business intelligence processes greatly.
  • The "canned"/"stock" business intelligence tool (Advanced Insight) is very useful.
  • Our dedicated customer support representative (Breah Teed) has exceeded our expectations.
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  • Ability to save favorite phrases and templates to make charting more efficient for providers.
  • Ability to interface with Question Diagnostics for certain laboratory tests.
  • Ability to send and receive tasks to other user(s) on the system as well as send future tasks and reminders to yourself.
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Cons

  • Just recently we had an incident in which none of our employees could access the training.advancemd.com training materials. After extensive trouble shooting it was determined the issue was not with the local network, PC configuration, or firewalling. The AdvanceMD support personnel were not empowered to escalate this case as it should have been. Ultimately a correction in the server configuration for the training materials cleared up the issue, but not with assistance from Tier 1 support personnel.
  • Integration with the scanners can be problematic and has been a headache. Even with the Fujitsu scanners, the best in the business, we had challenges and found that some of the Tier 1 support staff were not trained or did not have access to the necessary documentation to fix the issue. The issues were eventually resolved but not without time lost in the process.
Stanley Harder profile photo
  • Too much clicking that is involved and too many separate templates to items that could be consolidated to one screen.
  • Radiology orders and many labs are missing and don't always interface with outside radiology facilities, hospitals and labs.
  • The standing orders module should be changed so that it can be ordered by a provider and then completed or noted as complete or administered by a nurse or medical assistant. Currently the person who puts in the "standing order" must be the one to enter the results, which is redundant and a waste of a provider's time.
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Usability

AdvancedPM (formerly ADP AdvancedMD)10.0
Based on 1 answer
Overall, I think ADP AdvancedMD is very user friendly and constantly improves as new releases come out.
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No score
No answers yet
No answers on this topic

Support

AdvancedPM (formerly ADP AdvancedMD)10.0
Based on 1 answer
I believe in this product and have seen it get better and better because they listen to their customers.
No photo available
No score
No answers yet
No answers on this topic

Implementation

AdvancedPM (formerly ADP AdvancedMD)10.0
Based on 1 answer
I have been through implementation of ADP AdvancedMD at other companies and it went smoothly
No photo available
No score
No answers yet
No answers on this topic

Alternatives Considered

I love that ADP AdvancedMD is web-based and you can use it from anywhere you have internet access. Support is available 8am-8pm EST, so someone is always there to help if needed. I'm excited about the ICD-10 tools they are giving clients to assist with that process. They do regular software updates and listen to client feedback when deciding what updates to perform and the updates are no cost to the clients
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NextGen was more scattered and less streamlined than either Allscripts or EPIC
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Return on Investment

  • AdvancedMD has allowed this medical practice to scale up at their own pace as the practice grew. It provides predictable and controllable costs.
  • The elimination of local servers and IT equipment inherent in a client-server installation has eliminated the burden of provisioning and staffing for that service.
Stanley Harder profile photo
No answers on this topic

Pricing Details

AdvancedPM (formerly ADP AdvancedMD)

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

NextGen® Practice Management Solutions

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details