Agiloft Custom Workflow/BPM vs. Agiloft Flexible Service Desk Suite
Agiloft Custom Workflow/BPM vs. Agiloft Flexible Service Desk Suite
Product | Rating | Most Used By | Product Summary | Starting Price |
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Agiloft Custom Workflow/BPM | Enterprise companies (1,001+ employees) | According to Agiloft, this workflow and process automation solution provides a package that is comprised of a flexible and robust data model with a powerful workflow and business rules engine that enable it to map any business structure and automate the most complex business processes — all with no need for custom code. The vendor says that instead of providing an interface to create a workflow diagram that will still need to be built by programmers, Agiloft provides a drag-and-drop… | N/A | |
Agiloft Flexible Service Desk Suite | Enterprise companies (1,001+ employees) | Agiloft's Flexible Service Desk Suite includes the elements needed to manage a complex service desk: Internal Help Desk, External Customer Support, Change Management, Asset Management, RMA Management, and complete ITIL/ITSM capability. According to the vendor, these fully integrated applications work together to form a single system of record for all of an organization’s IT service processes, for 360-degree visibility and control. The vendor says their solution is designed to adapt and scale to… | $65 per month |
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Editions & Modules | No answers on this topic |
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Entry-level Setup Fee | Required | Required | ||||||||||||||
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Agiloft Custom Workflow/BPM | Agiloft Flexible Service Desk Suite | |
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Incident and problem management |
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ITSM asset management |
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Change management |
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Agiloft Custom Workflow/BPM | Agiloft Flexible Service Desk Suite | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | NinjaOne Score 9.2 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | NinjaOne Score 9.2 out of 10 |
Enterprises | Redwood RunMyJobs Score 9.4 out of 10 | Ivanti Neurons for ITSM Score 9.1 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Agiloft Custom Workflow/BPM | Agiloft Flexible Service Desk Suite | |
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Likelihood to Recommend | 10.0 (2 ratings) | 10.0 (12 ratings) |
Likelihood to Renew | - (0 ratings) | 8.9 (9 ratings) |
Usability | 10.0 (1 ratings) | 7.3 (2 ratings) |
Availability | - (0 ratings) | 8.6 (2 ratings) |
Support Rating | 10.0 (1 ratings) | 9.1 (2 ratings) |
Agiloft Custom Workflow/BPM | Agiloft Flexible Service Desk Suite | |
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Likelihood to Recommend | Agiloft | Agiloft |
Pros | Agiloft | Agiloft |
Cons | Agiloft | Agiloft |
Likelihood to Renew | Agiloft No answers on this topic | Agiloft |
Usability | Agiloft | Agiloft |
Support Rating | Agiloft | Agiloft |
Alternatives Considered | Agiloft | Agiloft |
Return on Investment | Agiloft | Agiloft |
ScreenShots | Agiloft Custom Workflow/BPM Screenshots | Agiloft Flexible Service Desk Suite Screenshots |