Agiloft Flexible Service Desk Suite vs. BoldDesk
Agiloft Flexible Service Desk Suite vs. BoldDesk
Product | Rating | Most Used By | Product Summary | Starting Price |
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Agiloft Flexible Service Desk Suite | Enterprise companies (1,001+ employees) | Agiloft's Flexible Service Desk Suite includes the elements needed to manage a complex service desk: Internal Help Desk, External Customer Support, Change Management, Asset Management, RMA Management, and complete ITIL/ITSM capability. According to the vendor, these fully integrated applications work together to form a single system of record for all of an organization’s IT service processes, for 360-degree visibility and control. The vendor says their solution is designed to adapt and scale to… | $65 per month | |
BoldDesk | N/A | BoldDesk by Syncfusion helps users to streamline their support operations and enhance customer satisfaction with agent-based packages and options that cover unlimited agents. Syncfusion's support team is available at every stage of implementation to help BoldDesk clients move forward with confidence, secure in the knowledge that they'll receive they level of service they should be able to expect from a help desk solution provider. Key… | $35 per month for 3 agents |
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Entry-level Setup Fee | Required | No setup fee | ||||||||||||||
Additional Details | — | Pricing information is accurate as of May 7, 2024. Monthly billing plans also available. | ||||||||||||||
More Pricing Information |
Agiloft Flexible Service Desk Suite | BoldDesk | |
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Top Pros | No answers on this topic | |
Top Cons |
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Incident and problem management |
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ITSM asset management |
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Change management |
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Agiloft Flexible Service Desk Suite | BoldDesk | |
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Small Businesses | NinjaOne Score 9.2 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | NinjaOne Score 9.2 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Ivanti Neurons for ITSM Score 9.4 out of 10 | Salesforce Service Cloud Score 8.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Agiloft Flexible Service Desk Suite | BoldDesk | |
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Likelihood to Recommend | 10.0 (12 ratings) | - (0 ratings) |
Likelihood to Renew | 8.9 (9 ratings) | - (0 ratings) |
Usability | 7.3 (2 ratings) | - (0 ratings) |
Availability | 8.6 (2 ratings) | - (0 ratings) |
Support Rating | 9.1 (2 ratings) | - (0 ratings) |
Agiloft Flexible Service Desk Suite | BoldDesk | |
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Likelihood to Recommend | Agiloft | Syncfusion No answers on this topic |
Pros | Agiloft | Syncfusion No answers on this topic |
Cons | Agiloft | Syncfusion No answers on this topic |
Likelihood to Renew | Agiloft | Syncfusion No answers on this topic |
Usability | Agiloft | Syncfusion No answers on this topic |
Support Rating | Agiloft | Syncfusion No answers on this topic |
Alternatives Considered | Agiloft | Syncfusion No answers on this topic |
Return on Investment | Agiloft | Syncfusion No answers on this topic |
ScreenShots | Agiloft Flexible Service Desk Suite Screenshots | BoldDesk Screenshots |