Agiloft Flexible Service Desk Suite vs. Raiseaticket
Agiloft Flexible Service Desk Suite vs. Raiseaticket
Product | Rating | Most Used By | Product Summary | Starting Price |
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Agiloft Flexible Service Desk Suite | Enterprise companies (1,001+ employees) | Agiloft's Flexible Service Desk Suite includes the elements needed to manage a complex service desk: Internal Help Desk, External Customer Support, Change Management, Asset Management, RMA Management, and complete ITIL/ITSM capability. According to the vendor, these fully integrated applications work together to form a single system of record for all of an organization’s IT service processes, for 360-degree visibility and control. The vendor says their solution is designed to adapt and scale to… | $65 per month | |
Raiseaticket | N/A | Raiseaticket is a 100% free web-based helpdesk solution. The vendor says it has been developed by a team of experienced developers and infrastructure experts and is backed by insights from Customer Care leaders experienced in the Enterprise, Aviation, Contact Centre, Logistics, Government and Technology Industries. The system is built to service organizations of all sizes and can handle multi-team and multi-company web and email customer support operations. Simplicity is the ultimate in… | N/A |
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Editions & Modules |
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Entry-level Setup Fee | Required | Optional | ||||||||||||||
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Agiloft Flexible Service Desk Suite | Raiseaticket | |
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Incident and problem management |
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ITSM asset management |
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Change management |
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Self Help Community |
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Multi-Channel Help |
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Agiloft Flexible Service Desk Suite | Raiseaticket | |
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Small Businesses | NinjaOne Score 9.2 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | NinjaOne Score 9.2 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Ivanti Neurons for ITSM Score 9.1 out of 10 | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Agiloft Flexible Service Desk Suite | Raiseaticket | |
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Likelihood to Recommend | 10.0 (12 ratings) | 9.0 (3 ratings) |
Likelihood to Renew | 8.9 (9 ratings) | - (0 ratings) |
Usability | 7.3 (2 ratings) | - (0 ratings) |
Availability | 8.6 (2 ratings) | - (0 ratings) |
Support Rating | 9.1 (2 ratings) | - (0 ratings) |
Agiloft Flexible Service Desk Suite | Raiseaticket | |
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Likelihood to Recommend | Agiloft | Fonicom Ltd |
Pros | Agiloft | Fonicom Ltd |
Cons | Agiloft | Fonicom Ltd |
Likelihood to Renew | Agiloft | Fonicom Ltd No answers on this topic |
Usability | Agiloft | Fonicom Ltd No answers on this topic |
Support Rating | Agiloft | Fonicom Ltd No answers on this topic |
Alternatives Considered | Agiloft | Fonicom Ltd |
Return on Investment | Agiloft | Fonicom Ltd |
ScreenShots | Agiloft Flexible Service Desk Suite Screenshots |