Agiloft Flexible Service Desk Suite vs. WixAnswers.com
Agiloft Flexible Service Desk Suite vs. WixAnswers.com
Product | Rating | Most Used By | Product Summary | Starting Price |
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Agiloft Flexible Service Desk Suite | Enterprise companies (1,001+ employees) | Agiloft's Flexible Service Desk Suite includes the elements needed to manage a complex service desk: Internal Help Desk, External Customer Support, Change Management, Asset Management, RMA Management, and complete ITIL/ITSM capability. According to the vendor, these fully integrated applications work together to form a single system of record for all of an organization’s IT service processes, for 360-degree visibility and control. The vendor says their solution is designed to adapt and scale to… | $65 per month | |
WixAnswers.com | N/A | Wix Answers is a customer support solution that aims to consolidate all support channels in one place—a ticketing system, knowledge management, call center, live chat and built-in analytics. Wix Answers provides: A single view for all real-time and offline support channels No more switching between tabs to resolve an issue Proactive tools for customers across their entire journey Support stakeholders and decision-makers can… | $24 per agent / per month |
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Entry-level Setup Fee | Required | $80 per user, per month | ||||||||||||||
Additional Details | — | The unlimited package ($80/month per user) includes all support channels in one platform. | ||||||||||||||
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Agiloft Flexible Service Desk Suite | WixAnswers.com | |
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Incident and problem management |
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ITSM asset management |
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Change management |
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Self Help Community |
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Agiloft Flexible Service Desk Suite | WixAnswers.com | |
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Small Businesses | NinjaOne Score 9.2 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | NinjaOne Score 9.2 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Ivanti Neurons for ITSM Score 9.3 out of 10 | Salesforce Service Cloud Score 8.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Agiloft Flexible Service Desk Suite | WixAnswers.com | |
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Likelihood to Recommend | 10.0 (12 ratings) | 7.3 (1 ratings) |
Likelihood to Renew | 8.9 (9 ratings) | - (0 ratings) |
Usability | 7.3 (2 ratings) | - (0 ratings) |
Availability | 8.6 (2 ratings) | - (0 ratings) |
Support Rating | 9.1 (2 ratings) | - (0 ratings) |
Agiloft Flexible Service Desk Suite | WixAnswers.com | |
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Likelihood to Recommend | Agiloft | WixAnswers.com |
Pros | Agiloft | WixAnswers.com |
Cons | Agiloft | WixAnswers.com |
Likelihood to Renew | Agiloft | WixAnswers.com No answers on this topic |
Usability | Agiloft | WixAnswers.com No answers on this topic |
Support Rating | Agiloft | WixAnswers.com No answers on this topic |
Alternatives Considered | Agiloft | WixAnswers.com |
Return on Investment | Agiloft | WixAnswers.com |
ScreenShots | Agiloft Flexible Service Desk Suite Screenshots | WixAnswers.com Screenshots |