What users are saying about

AgoraPulse

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Top Rated
276 Ratings

AgoraPulse

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Top Rated
276 Ratings
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Score 8.5 out of 101
1 Ratings
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Score 7 out of 101

Add comparison

Likelihood to Recommend

AgoraPulse

AgoraPulse is well-suited to allowing you to organize and produce many posts between multiple platforms for your social media accounts. It allows for teamwork and simple assignment of projects among team members. It also enables easy collection of data and analytics and presentation of materials for proving ROI and strategizing future campaigns.
Alexandria Schultz profile photo

General Sentiment

Determine what your research question or customer relations needs are to pick a tool that is a good match.
Meaghan George profile photo

Feature Rating Comparison

Listening/monitoring

AgoraPulse
8.1
General Sentiment
Boolean keyword searches
AgoraPulse
7.8
General Sentiment
Filtering out noise/spam
AgoraPulse
7.2
General Sentiment
Sentiment analysis
AgoraPulse
9.1
General Sentiment
Broad channel coverage
AgoraPulse
8.5
General Sentiment

Publishing

AgoraPulse
8.1
General Sentiment
Content planning and scheduling
AgoraPulse
8.8
General Sentiment
Audience targeting
AgoraPulse
6.7
General Sentiment
Content optimization
AgoraPulse
9.1
General Sentiment
Workflow management
AgoraPulse
7.9
General Sentiment

Engagement

AgoraPulse
7.6
General Sentiment
Automated routing and prioritization
AgoraPulse
6.4
General Sentiment
Customer interaction histories
AgoraPulse
8.4
General Sentiment
Bulk actions
AgoraPulse
7.9
General Sentiment

Marketing

AgoraPulse
7.6
General Sentiment
Lead generation
AgoraPulse
6.6
General Sentiment
Content marketing
AgoraPulse
9.1
General Sentiment
Paid media management
AgoraPulse
8.2
General Sentiment
Campaigns and promotions
AgoraPulse
6.7
General Sentiment

Channel coverage/integration

AgoraPulse
8.6
General Sentiment
Twitter
AgoraPulse
9.1
General Sentiment
Facebook
AgoraPulse
8.9
General Sentiment
Instagram
AgoraPulse
7.8
General Sentiment

Reporting/analytics

AgoraPulse
7.3
General Sentiment
Campaign success analytics
AgoraPulse
7.7
General Sentiment
Real-time tracking
AgoraPulse
7.3
General Sentiment
Competitor analysis
AgoraPulse
6.9
General Sentiment

Account management

AgoraPulse
7.4
General Sentiment
Role-based user permissions & privileges
AgoraPulse
8.3
General Sentiment
Mobile access
AgoraPulse
6.6
General Sentiment

Pros

  • The real-time comments/messages monitoring for Facebook/Twitter/Instagram is unparalleled. I've been on trials for quite a few other similar products and services and I still came back to AgoraPulse.
  • I can see that the publishing features are getting more and more robust since my trial days. Currently we still use Buffer for content scheduling but I can see AgoraPulse become a serious competitor by the time our annual subscription with Buffer is up.
  • Hashtag monitoring for Instagram is quite handy since regramming user-generated content can be huge on the platform.
Vert Hsu profile photo
  • Using volume and association metrics to assess and predict trends and emerging topics
  • Use the articles metric to drill down into specific posts, such as tweets, Facebook, blog comments, news articles
  • General Sentiment has the ability to access password protected sites to access information that may not normally show up in standard internet searches
Meaghan George profile photo

Cons

  • Unable to modify contest settings when it's started. I couldn't add more prizes or extend the dates for the contest once its started. AgoraPulse can improve by giving me a confirmation page first of all the settings and letting me know its unchangeable once started before I can "Go" the app.
Marianne Ho profile photo
  • The application does take time to start gathering data on a specific topic. As such, its important to include as many keyword search topics as possible, and also be sure to refine them as you gather data.
  • The user interface isn't particularly intuitive, there is some work that could be done to streamline its use.
Meaghan George profile photo

Likelihood to Renew

AgoraPulse8.1
Based on 85 answers
The price is right, the platform is a performer and the staff at AgoraPulse is unparalleled. They also have a great blog that is highly topical---keeps me on top of social media. It's the best social media blog I have found---and I read a lot of blogs!
Jackie Eldridge profile photo
General Sentiment8.0
Based on 1 answer
Social media tools are constantly evolving. I would want to be sure that my research question was complimented by the metrics and options presented by the social media tool. General Sentiment is very useful and innovative and their customer service was excellent. Their sales and customer service team was very helpful in onboarding our staff and being flexible with our needs.
Meaghan George profile photo

Usability

AgoraPulse9.0
Based on 8 answers
Simple to use, beautiful design and excellent reporting.
Jackie Eldridge profile photo
No score
No answers yet
No answers on this topic

Support

AgoraPulse9.2
Based on 9 answers
Any queries I've had have been answered quickly and in a very friendly manner.
Bronwyn Cook profile photo
No score
No answers yet
No answers on this topic

Implementation

AgoraPulse9.1
Based on 4 answers
Be sure of the game play mechanics you need to achieve your objectives, it will help significantly in setting up the game and creating the assets
Marianne Ho profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

  • Compared to Woobox, I love how easy it is to setup AgoraPulse contests. I can easily see the contest interface and how it would look like to the audience. There was also lesser need to test and see a live preview of the app because you can already preview it while editing.
  • AgoraPulse UI is also very intuitive, you can get to the menu options instinctively vs Woobox's frustrating UI.
  • AgoraPulse is also much more cheaper if you have a lot of fans.
  • The customer service is much more helpful. If I ask support@AgoraPulse something and they don't have it, they offer alternatives, whereas Woobox has none.
  • The tutorial also is pretty awesome: AgoraPulse has video tutorials allowing me to easily understand how to do things when I can't already figure it out (which is very seldom).
Marianne Ho profile photo
No answers on this topic

Return on Investment

  • They've doubled our Facebook likes within a year. We're not sure how to monetize that, but with the reach we're getting, we are certain that our AgoraPulse efforts coupled with all our social media properties is a huge asset in growing our brand.
  • We have a very difficult brand to make sexy or appealing, as we are a B2B wholesaler---nothing sexy about that! On Facebook, through AgoraPulse, we have chosen to build trust with our audience, and not concerned about turning all of our efforts into leads. Non-profits are a huge part of our business and we reach out to them with our monthly contests.
Jackie Eldridge profile photo
  • Social media analytics can accelerate the speed with which researchers can investigate a topic of interest, at a lower cost.
  • Due to the low barrier to entry (e.g., most social media sites and blogs are free), data collection burden, as traditionally defined, is significantly reduced or eliminated. The absence of direct interactions between researchers and the study population may do more to mitigate sources of bias compared to other more intrusive forms of data collection (i.e., interviews, focus groups).
  • Used to to gather unstructured data and feedback from Medicare beneficiaries, caregivers, advocates, and other stakeholders to identify systemic issues that beneficiaries encounter.
Meaghan George profile photo

Pricing Details

AgoraPulse

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
AgoraPulse Editions & Modules
AgoraPulse
Edition
Small
$491
Medium
$991
Large
$1991
Enterprise
$2991
1. per installation
Additional Pricing Details
Agorapulse offers an enterprise plan for users with more than 30 Social Media accounts and/or needs for Facebook ads' comments monitoring.

AgoraPulse More Information

General Sentiment

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
General Sentiment Editions & Modules
General Sentiment
Additional Pricing Details

General Sentiment More Information