Aircall vs. LeadDesk
Aircall vs. LeadDesk
Product | Rating | Most Used By | Product Summary | Starting Price |
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Aircall | N/A | Aircall headquartered in Paris provides a VOIP system for business designed to support contact centers, featuring IVR and automated call routing, conference calls, shared call inbox and call notes, unlimited concurrent calls and call queuing, and many integrations with CRM or marketing systems to support a variety of support or sales purposes. | $30 per user/per month | |
LeadDesk | N/A | LeadDesk is a cloud contact center from the company of the same name in Helsinki, boasting customisable campaigns, queues, reports and operations. For outside sales, LeadDesk comes with eight different dialer modes, including auto and predictive dialers. For customer service agents, LeadDesk’s omnichannel customer service software collects all the customer's history to a clear, conversation-driven view. | $89 per month per license |
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Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Aircall | LeadDesk | |
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Top Pros | No answers on this topic | |
Top Cons |
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Cloud PBX |
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Call Management |
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VoIP system collaboration |
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Mobile apps |
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Aircall | LeadDesk | |
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Small Businesses | CloudTalk Score 9.4 out of 10 | CloudTalk Score 9.4 out of 10 |
Medium-sized Companies | CloudTalk Score 9.4 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Cisco Business Edition 7000 (discontinued) Score 9.0 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Aircall | LeadDesk | |
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Likelihood to Recommend | 7.7 (26 ratings) | - (0 ratings) |
Support Rating | 9.8 (2 ratings) | - (0 ratings) |
Aircall | LeadDesk | |
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Likelihood to Recommend | Aircall | LeadDesk No answers on this topic |
Pros | Aircall | LeadDesk No answers on this topic |
Cons | Aircall | LeadDesk No answers on this topic |
Support Rating | Aircall | LeadDesk No answers on this topic |
Alternatives Considered | Aircall | LeadDesk No answers on this topic |
Return on Investment | Aircall | LeadDesk No answers on this topic |
ScreenShots | Aircall Screenshots |