What users are saying about
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Top Rated
243 Ratings
32 Ratings

Airtable

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Top Rated
243 Ratings
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Score 9 out of 101
32 Ratings
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Score 7.2 out of 101

Likelihood to Recommend

Airtable

Airtable is best suited for any size company. Especially companies with many departments working on many projects. Airtable is also a great tool for regularly scheduled meetings to keep track of things discussed, documents used, and assignments. We use it to plan any event we hold for our company and our annual company retreat. It really keeps things organized and is very easy to access across any device. Outside of financial spreadsheets, this really replaces any spreadsheet software, including—and perhaps especially—cloud-based shared spreadsheets.
Tyler Collum profile photo

OpenAir PSA

This product is well suited for an organization that is focused on client services, project delivery, time tracking, expense reporting, and revenue recognition. From a pure project management perspective, this product is not as feature rich as say Microsoft Project Server. For organizations that are looking for detailed complex project plan and resource management (along with resource leveling, etc.), this is probably not the best suited product
No photo available

Feature Rating Comparison

Project Management

Airtable
8.0
OpenAir PSA
6.8
Task Management
Airtable
8.4
OpenAir PSA
6.6
Resource Management
Airtable
9.0
OpenAir PSA
6.6
Gantt Charts
Airtable
6.4
OpenAir PSA
6.5
Scheduling
Airtable
8.0
OpenAir PSA
7.3
Workflow Automation
Airtable
8.1
OpenAir PSA
7.1
Team Collaboration
Airtable
9.0
OpenAir PSA
6.9
Support for Agile Methodology
Airtable
8.0
OpenAir PSA
5.0
Support for Waterfall Methodology
Airtable
7.6
OpenAir PSA
6.0
Document Management
Airtable
8.1
OpenAir PSA
5.0
Email integration
Airtable
6.6
OpenAir PSA
5.5
Mobile Access
Airtable
8.1
OpenAir PSA
8.5
Timesheet Tracking
Airtable
8.5
OpenAir PSA
8.5
Change request and Case Management
Airtable
7.9
OpenAir PSA
7.5
Budget and Expense Management
Airtable
8.5
OpenAir PSA
8.8

Professional Services Automation

Airtable
OpenAir PSA
6.1
Quotes/estimates
Airtable
OpenAir PSA
5.0
Invoicing
Airtable
OpenAir PSA
5.8
Project & financial reporting
Airtable
OpenAir PSA
7.8
Integration with accounting software
Airtable
OpenAir PSA
5.8

Pros

Airtable

  • The website is very well laid out. It is uncluttered, easy to navigate, and is highly visual. There are a great range of field types and add-on blocks.
  • Setting up bases is very straightforward. If you get stuck the help section and videos are excellent. You can also access Airtable Universe to see examples of how the product is used by others.
  • I have submitted a number of queries by email and in each case the staff were very helpful and responded quickly. Given that I was using a free account at the time, I was very impressed.
  • Given that I have used the product with very young children successfully, I think that it is extremely well designed.
Shirley Hickey profile photo

OpenAir PSA

  • Time tracking - OpenAIR covers the corner cases as well, like when end of the month falls in the middle of the week and people are require to submit the timesheets for the current month only
  • Project management - using the project team, assigning tasks and using the existing reporting can really help a project manager in doing his/her job
  • Reporting - many built-in reports and the ability to create custom reports.
  • Okta integration - very helpful for single sign on, especially for cloud applications as OpenAIR
Cristian Bodnarasec profile photo

Cons

Airtable

  • I'd really like to be able to link records or a view between bases within my workspace.
  • The form designer is not as featured as we're used to with Google Forms.
  • I'm using the Airtable Importer by Railsware to bring Airtable data into Google Sheets. Import from Google sheets would be a great feature.
Juan Matute profile photo

OpenAir PSA

  • Email notifications - as a project manager I need to be notified whenever team members submit their timesheets so I can review and approve/reject. Currently these notifications are a little more difficult to be set up.
  • Reviewing timesheets - whenever there is a list of hundreds to be reviewed and approved, I find it quite difficult to do that in a timely manner. Going one by one is needed but the information to be reviewed is not standing out, like team member name, project and task, hours. Not sure if this is possible through configuration or not.
  • User Interface - in many parts of the UI there is a usage of a popup window that displays way too many options. Some functions are only accessible from that popup. To me, this is something to be avoided/improved.
Cristian Bodnarasec profile photo

Likelihood to Renew

Airtable

Airtable 9.1
Based on 1 answer
compared to other products it is just fabulous.
Andrej Vrsansky profile photo

OpenAir PSA

OpenAir PSA 8.2
Based on 7 answers
It all depends. We are still looking at moving our consultants to Oracle PAC, in order to get our financial systems in line (we use Oracle Financials currently). We are feeling a lot of pain with integration and segmented systems.

Ultimately,it depends on how much pain is felt there. OpenAir has given us a path to follow on from QuickArrow. I foresee either moving onto Oracle PAC by end of calendar, or staying on OpenAir.

OpenAir to Oracle integration is not easy. From a reporting and process perspective, there’s been pain from being in different systems
No photo available

Usability

Airtable

Airtable 9.0
Based on 5 answers
Just so easy to learn/use. Very intuitive in its application logic.
Sherry Raeder profile photo

OpenAir PSA

OpenAir PSA 9.4
Based on 4 answers
Aside from Reporting, where there is some room for improvement, the usability is overall very strong. In Reporting, you can get the job done for the most part, but it might take a lot of creativity to get there.
No photo available

Reliability and Availability

Airtable

No score
No answers yet
No answers on this topic

OpenAir PSA

OpenAir PSA 10.0
Based on 3 answers
The system up time was reliable and that was never anything we ever had any concerns/issues with.
No photo available

Performance

Airtable

No score
No answers yet
No answers on this topic

OpenAir PSA

OpenAir PSA 9.0
Based on 3 answers
The performance was acceptable. If you had a very large data set you were working with it might take a little longer, but within reason.
No photo available

Support

Airtable

Airtable 7.3
Based on 1 answer
Sometimes, I have to wait a bit longer but I'm on a low priced option so I understand why. Generally, they're able to provide me solutions to my problems as long as I'm not in a rush.
Malcolm Colman-Shearer profile photo

OpenAir PSA

OpenAir PSA 10.0
Based on 3 answers
They were responsive and knowledgeable. We had access to a single point of contact and we could contact him via phone/email as needed. It was very convenient and it made it easy since that person was already familiar with how we were using the solution, our configuration, etc.
No photo available

In-Person Training

Airtable

No score
No answers yet
No answers on this topic

OpenAir PSA

OpenAir PSA 10.0
Based on 2 answers
Very knowledgeable and able to articulate how other customers configured the solution to meet their needs as well as the best practices they recommended.
No photo available

Online Training

Airtable

No answers on this topic

OpenAir PSA

We did a 3 day online remote course back in April. NetSuite prefers training to occur before migration. We went over the functionality of tool and three months later we migrated. Personally, I didn’t find it that beneficial. Certain parts of it were beneficial as they applied to me – talked a lot about invoicing capabilities that didn’t apply to me. They also have knowledge base / e-learning assets, but I haven’t referred to them
No photo available

Implementation

Airtable

No score
No answers yet
No answers on this topic

OpenAir PSA

OpenAir PSA 10.0
Based on 2 answers
It went fine. Everything came over the way we wanted. In addition to migrating the current projects we wanted to migrate historical data – did that seamlessly. The finished product looked pretty good – just needed to tweak – and they helped us with that
No photo available

Alternatives Considered

Airtable

It wasn't until I became aware of Airtable that we found a solution that allows us to implement the best features of a collaborative RDBMS with our staff who don't have any training. I had previously used Zoho Creator and found that it was difficult to onboard new users because of a steeper learning curve.
Juan Matute profile photo

OpenAir PSA

We used to use QuickArrow which went end of life at the end of 2009.We were forced to move onto another platform; which was a good thing since QuickArrow did not fulfill all of our business needs.Ease of reporting was a HUGE thing for my organization. NetSuite OpenAir PSA has certainly come a long way with their reporting and we use it everyday for multiple purposes. I don't have many use case scenarios with other PSA systems to describe why NetSuite OpenAir PSA is better aside from my experience with QuickArrow.
Rachelle Felix-Blackmon profile photo

Scalability

Airtable

No score
No answers yet
No answers on this topic

OpenAir PSA

OpenAir PSA 10.0
Based on 2 answers
Once the system is setup, it's easy to manage and maintain.
No photo available

Return on Investment

Airtable

  • Airtable allows us to significantly reduce staff time required to run a research proposal review process, which has a high positive ROI.
  • With Airtable, we're doing a better job at tracking which research faculty works with each other so we have an idea of collaboration opportunities.
  • Airtable will improve our organization's knowledge retention.
  • Airtable will help us improve the service we offer research faculty by better tracking them as individuals.
Juan Matute profile photo

OpenAir PSA

  • Positive ROI from tracking time standpoint
  • Positive ROI from expense report standpoint
  • Negative impact on integration with other internal systems
Dan Lobring profile photo

Screenshots

OpenAir PSA

Pricing Details

Airtable

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

OpenAir PSA

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

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