ALB Legal Software vs SurePoint Legal Management System (LMS)

Likelihood to Recommend

It has all you need built in right out of the box with all the core features you'd expect; Client Matter Inception process, Time Recording, Diary, Customisable Workflow modules, Billing, etc. Then there's all the extra modules which other products don't necessarily have; Wills and Deeds databases, Purchase Ledger (Accounts and Cashiers love everything to do with the accounts side), Laserform Integration, pdfDocs integration, OverVu integration for easy reporting.

Inevitably there will be compromises as with any piece of software. Especially one that covers off so many angles. The development tools could be stronger, the way addresses are handled seems to me to be overly complex. Having said that though, the software's primary purpose is to help Fee Earners and support staff provide services to clients and it does this admirably. You can't expect Visual Studio. I've seen users make a mess of the simplest of address databases with strong training provided so it might not be to my taste but I imagine they didn't develop it for fun.

My biggest gripe with the software is that some errors look severe. Other software would trap them in a more gentle manner. However, users quickly adjust to this and Advanced do some very clear monitoring to reduce them as the product mores forward.

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Adrian Barker

IT Manager

Ison Harrison LimitedLegal Services, 201-500 employees

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It is really well suited to medium to large sized attorney firms and practices. For small firms with one or two attorneys, it can be a bit of an overkill with its many features and components. On the other hand, smaller firms could pick and choose which features or components could be used without needing to utilize the entire package.

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Bruce Emmerling

IT Consultant

SeedcoInformation Services, 11-50 employees

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Pros

Document storage and retrieval seem to work well. Loading documents, archiving them, and retrieving them, etc.
Time recording is also a useful feature as well as a little more intuitive than you'd expect.
Integrating legal accounting has been a great feature as well.

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Verified User

Professional in Human Resources

Education Management Company, 501-1000 employees

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The interface is fairly well designed, making it fairly easy to enter data or to create information visualizations.
The software supports a robust set of features that can all be accessed through a single portal or site.
There are analysis functions that help show patterns or trends based on time sensitive information.

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Bruce Emmerling

IT Consultant

SeedcoInformation Services, 11-50 employees

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Cons

At times the dashboard and User Experience and User Interface do not follow a logical pathway. It can be confusing at times, but not extremely detrimental.
The client portal has also experienced some issues with the User interface and user experience functions as well.

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Verified User

Professional in Human Resources

Education Management Company, 501-1000 employees

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The software can sometimes seem buggy and may have some operational issues.
For some the wealth of features may be intimidating at first, requiring some training to become proficient in its usage.
The performance of the program can be slow at times.

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Bruce Emmerling

IT Consultant

SeedcoInformation Services, 11-50 employees

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Usability

ALB Legal Software 6.0

Based on 1 answer

The usability is slightly above average. The all-in-one approach has been great and useful, but some of the functionality and user experience and user interface issues can affect usability. Some might be nitpicky, but not following logical pathways or ones that may pose issues for those that have disabilities can really create issues.

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Verified User

Professional in Human Resources

Education Management Company, 501-1000 employees

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No score

No answers yet

No answers on this topic

Support Rating

ALB Legal Software 6.0

Based on 1 answer

The support, if we are talking about technical support with the product itself when issues arise, is average. It's not terrible, but not great either. It is average and what you might expect. Some issues are delayed in getting responses and we constantly have to be upgrading to higher tiers or developers. Some responses are quick though. Response time could be improved, much like other organizations.

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Verified User

Professional in Human Resources

Education Management Company, 501-1000 employees

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No score

No answers yet

No answers on this topic

Alternatives Considered

ALB Legal Software is a more efficient product than MyCase and PracticePanther mostly for the integration it allows and the "all in one" approach that it takes. It takes several different areas and functions of legal practice and puts in one platform eliminating the need to leverage 2-3 platforms sometimes i.e. timekeeping, document management, mobile access, client portal, etc. Keeping it under one roof helps.

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Verified User

Professional in Human Resources

Education Management Company, 501-1000 employees

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LMS Practice Management provides a wealth of features not often found in one package. Its information visualization tools and client management tools are extremely helpful in providing oversight on client billing matters. Its reporting tools were also fairly robust, providing more features than competitor products on the markets. While not perfect, its clean interface and number of components help make it stand out among the competition

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Bruce Emmerling

IT Consultant

SeedcoInformation Services, 11-50 employees

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Return on Investment

We are thriving.

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Adrian Barker

IT Manager

Ison Harrison LimitedLegal Services, 201-500 employees

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The program helps a great deal in tracking billing and accounting information to help reduce over expenditures.
The myriad of features including client management is really helpful in management customer relationships which can save time and money.
Sometimes there are problems or errors that impact the product's performance.

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Bruce Emmerling

IT Consultant

SeedcoInformation Services, 11-50 employees

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Pricing Details

General

Free Trial

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Free/Freemium Version

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Premium Consulting/Integration Services

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Entry-level set up fee?

Optional

$83*

* per user, per month

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

ALB Legal Software vs SurePoint Legal Management System (LMS)