Likelihood to Recommend Easy integration with the external APIs Workflows can be invoked via REST call Wonderful swagger documentation for process REST APIs REST, MULE, CAMEL, Google Drive, and Box features are available with Alfresco Process Services The micro-service version deployment should be well documented and needs improvement
Read full review For anyone who needs to receive/send files between themselves and others, in an organized fashion, I would strongly recommend Serv-U as a great tool at a sensible cost. In our line of work, we can get several customers signed in at once, each sending in hundreds of Megabytes of data simultaneously. Serv-U has never struggled with this. We don't use the Quota set up for sending/receiving data but I can see it is useful where an exchange of information is the point.
Read full review Pros Basic workflows are easy enough for casual users to set up and utilize. Cloud sync capability provides a great way to share documents with third parties and to use as a backup system for critical documents. Alfresco mobile app makes it easy for those on the road to access, approve and share documents. Folder rules are easy to set up and make assignment of metadata easier to automate. Read full review The Wizard allows us to create new user accounts very easily and quickly. We do not have a formal IT department so those of us "mere mortals" can use this easily. Using the Web Client has made it very simple to set up and instruct our customers on getting to the server from any device with a minimum of fuss. We have many customers with ESL, and school students including middle and high school. Most of them are not computer experts, just regular users so the simplicity allows to do the whole setup over the phone in minutes. The newer version of Serv-U does not appear to be very resource-hungry so our computer runs nice and fast, without having to be a top of the range powerbox. We concentrated on large storage to cope with the file sizes we receive daily. Read full review Cons Alfresco Process Services and Alfresco Application Development Framework integration makes for best functionality/application of ECM. Use case alignment - Marketing content and documentation of specific business requirements and user stories being available as reference material/documentation. Integration with multiple silos for content. Read full review The user interface on large screens becomes tiny and nearly unreadable without the aid of Windows Magnifier. Active Directory integration is either absent or not straightforward. Settings and configuration aren't always intuitive. Read full review Likelihood to Renew As per the current market and the line of products that are available for content and document management system, Alfresco is a very good option compared to other systems in terms of features and cost. Plus the community support is great. Also since the product is open source, it can be extended or understood in a better way.
Read full review Usability Alfresco Content Services' UI has never been its strength from the beginning. Therefore, rating it from a usability standpoint, I will not rank it high. However, Alfresco Content Services can easily be integrated with any application and leveraged as a backend CMS or DM system. With the new Angular-based UI approach, it's very much possible to create custom UI on top of it as required.
Read full review Support Rating I am not big fan of Alfresco Content Services' support; it works on its own speed and sometimes it becomes challenging to achieve business needs. However, I appreciate regular delivery of security patches and updates
Read full review Support was the biggest hurdle for us. It definitely needs improvement, but not to the point of being a deal breaker.
Read full review Implementation Rating Process was relatively smooth and overall, downtime minimal. MSI was very responsive to our needs and made the transition easier than it otherwise might have been.
Read full review Alternatives Considered All software has some pros and some cons. Alfresco has some good pluses, and suits our environment very well. It fit perfectly in the place that we are working on. That is why we decided to go with this software. Overall, the kind of content management that needs to be done in an organization is what would determine which software to use.
Read full review Previously we have used
FileZilla and Microsoft FTP services, but neither out-performed Serv-U. although it was easy to use,
FileZilla required constant attention from IT staff and did not live up to security protocol in place. The
Windows Server FTP was difficult to configure for clients due to the tight integration with Active Directory. This also limited who could help administer the server.
Read full review Return on Investment Instant document lookup - No paper files to mail which saves in all areas of postage, truck delivery, physical storage warehouse space, printing, etc No longer losing important documents - Previously with paper files things would go missing and those could be costly reports/assessments. Ability to secure documents and provide access to only those who should be allowed to see that content Read full review I have been using it for over 10 years so the ROI was there for sure. It is not a constant attention needing program. Set up and it does its job. Read full review ScreenShots SolarWinds Serv-U Screenshots