What users are saying about

Alfresco ECM

53 Ratings

EMC Documentum

33 Ratings

Alfresco ECM

53 Ratings
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Score 7.8 out of 101

EMC Documentum

33 Ratings
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Score 7.5 out of 101

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Likelihood to Recommend

Alfresco ECM

If you have regulatory or business needs that require saving email into Alfresco and you are using Outlook for Mac, you may need to perform significant customization to make it work. Additionally, if you will have users that will be members to a large numbers of sites over time, you need to thoroughly explore what functionality will be degraded or lost and how to mitigate the impact. Other than these two scenarios, I cannot think of any scenarios where Alfresco would not be well suited to an organization's needs.
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EMC Documentum

Documentum is best used in medium to large institutions that can afford it, have alternate solutions for web publishing, and who have either in-house developers or can hire good Documentum developers (not the ones who know Java but do not understand ECM). It is, in my opinion, the best heavy duty ECM solution out there, assuming OT is not gutting it as we speak. That is my only hesitation to not giving it a 10, OpenText is an unknown quantity in this and I worry that they will only support Documentum until they have figured out how to fill the gap between Documentum and OT and then offer a migration path to OT with a Documentum sunsetting as an incentive.
Craig Soucie profile photo

Feature Rating Comparison

Enterprise Content Management

Alfresco ECM
7.7
EMC Documentum
9.4
Content capture & imaging
Alfresco ECM
8.0
EMC Documentum
9.7
File sync, storage & archiving
Alfresco ECM
8.0
EMC Documentum
9.7
Document management
Alfresco ECM
8.5
EMC Documentum
9.7
Records management
Alfresco ECM
7.9
EMC Documentum
9.7
Content search & retrieval
Alfresco ECM
7.1
EMC Documentum
9.4
Enterprise content collaboration
Alfresco ECM
7.4
EMC Documentum
9.4
Content publishing & creation
Alfresco ECM
7.0
EMC Documentum
7.3
Security, risk management & information governance
Alfresco ECM
7.5
EMC Documentum
10.0
Contract lifecycle management
Alfresco ECM
7.5
EMC Documentum
10.0

Pros

  • First of all, Alfresco is newly developed compared to old content management systems, so it has adopted some of the best practices and it has avoided the problems faced by earlier systems.
  • Alfresco is open source so it is very easy to find problems if any and to extend it. The cost of licensing Alfresco is very less compared to other systems.
  • Alfresco does very well in performance, design, API design and has lot of great features such as auto PDF conversion, auto compression, etc.
  • The customer support and community support is very good.
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  • Robust Architecture
  • Highly Scalable
  • Compliant
  • Security
  • Customizable
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Cons

  • Alfresco is a bundle of technology packaged together, so this solution requires a lot of expertise if you want to customize a lot your solution.
Ben Chevallereau profile photo
  • Performance Issues
  • Upgrades and testing upgrades are a major effort
  • Setting up, building, configuring and maintaining is a struggle
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Likelihood to Renew

Alfresco ECM9.0
Based on 9 answers
The Alfresco market is bigger and bigger and it's logic. It's really a product that provides innovation quite often. Alfresco implements the standard CMIS 1.1 (before that the standard has been published), they provides interesting tools like IPhone apps or Android apps. The latest 4.2 version provides as well a new re-branded user interface.
Ben Chevallereau profile photo
EMC Documentum8.0
Based on 4 answers
Stability is a key factor as well as its flexibility. Also, any organization that deploys Documentum will have made a significant investment in terms of time and money, so not renewing its commitment can come with a significant cost. That said, the decision to deploy Documentum initially should come only after extensive evaluation, knowing that once deployed it will likely remain the platform of choice.
Rene Wagner profile photo

Implementation

Alfresco ECM9.0
Based on 1 answer
Process was relatively smooth and overall, downtime minimal. MSI was very responsive to our needs and made the transition easier than it otherwise might have been.
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EMC Documentum9.0
Based on 1 answer
No answer on this topic is available.

Alternatives Considered

Alfresco provides by default a very user-friendly user interface, And it's highly configurable. Moreover, the license model is really interesting compared to both solutions
Ben Chevallereau profile photo
We have evaluated IBM Filenet, Alfresco and Oracle WCM. Documentum has a very strong business process management system, security and scalability. It's not just a web content management system, it's an enterprise content management system with very good capabilities for Integrations. It has good compatibility with industry leading scanning solutions.
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Return on Investment

  • One company has replaced the Documentum with Alfresco and it has created a positive impact on ROI, as the cost of Alfresco is less compared to Documentum.
  • Another company has used this platform to store Statement of work documents with integration of SFDC., The business is happy to see the integration is seamless.
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  • Licensing
  • Upgrades
  • Hardware
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Pricing Details

Alfresco ECM

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

EMC Documentum

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details