What users are saying about
54 Ratings
35 Ratings
54 Ratings
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Score 7.6 out of 101
35 Ratings
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Score 7 out of 101

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Likelihood to Recommend

Alfresco ECM

If you have regulatory or business needs that require saving email into Alfresco and you are using Outlook for Mac, you may need to perform significant customization to make it work. Additionally, if you will have users that will be members to a large numbers of sites over time, you need to thoroughly explore what functionality will be degraded or lost and how to mitigate the impact. Other than these two scenarios, I cannot think of any scenarios where Alfresco would not be well suited to an organization's needs.
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EMC Documentum

EMC Documentum is very well suited if you have large number of content and user base is high.

This product is very scalable compare to others.

Not suitable for small companies because of cost and number of installations.
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Feature Rating Comparison

Enterprise Content Management

Alfresco ECM
7.6
EMC Documentum
7.9
Content capture & imaging
Alfresco ECM
8.0
EMC Documentum
8.4
File sync, storage & archiving
Alfresco ECM
8.0
EMC Documentum
7.9
Document management
Alfresco ECM
8.4
EMC Documentum
8.9
Records management
Alfresco ECM
7.8
EMC Documentum
8.4
Content search & retrieval
Alfresco ECM
7.2
EMC Documentum
7.8
Enterprise content collaboration
Alfresco ECM
7.3
EMC Documentum
8.3
Content publishing & creation
Alfresco ECM
7.0
EMC Documentum
7.6
Security, risk management & information governance
Alfresco ECM
7.6
EMC Documentum
9.0
Contract lifecycle management
Alfresco ECM
7.6
EMC Documentum
9.0
Automated workflows
Alfresco ECM
EMC Documentum
7.0
Artificial intelligence
Alfresco ECM
EMC Documentum
6.0
Mobile support
Alfresco ECM
EMC Documentum
7.0
Integration
Alfresco ECM
EMC Documentum
8.0

Pros

  • Document management i.e. it promotes a paperless office
  • Cloud solution i.e. ability to access content outside your work zone
  • Collaborative web content
  • It also brings content and process together
Oluwatoyin Adesemowo profile photo
  • For transaction based content management, xCP product from Documentum product suite works excellent, supporting easy and fast development, huge throughput and integration with other products, like scanners etc.
  • Documentum Content Server is probably the most robust and most advanced in the ECM field, which does an excellent job out of the box but provides much of extensions to be developed for specific client needs. Yet, for companies that don't require so many features, there are definitely cheaper solutions that gets the basic ECM work done.
  • Newly changed interface approach for xCP and D2 products are quite appealing to customers and very fast, when in comparison with web based applications. Yet, with Documentum 7, even wdk is faster and more robust.
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Cons

  • Documentation can be challenging -There can be pages of documentation on features and api methods, but they often lack real world examples and are quite often out of date
  • Early adoption of features can be problematic - Alfresco seems to change quickly and often trying to use newer features can be frustrating. Especially when they keep tweaking/modifying functionality between versions. There has been cases (IE: Records Management) where they've completely re-worked how it works.
  • Customization of share interface seems cludgy and sometimes limiting
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  • In the past some of Documentum's add-ons have been very difficult to use (e.g. Documentum for Outlook) and difficult to configure (e.g. ADTS and MTS).
  • Due to the inherent complexity of some of the add-on modules, it was likely (at least in early releases of some of these modules) that they contained difficult to isolate bugs and other anomalies. The good news is that EMC's Support Teams provide relatively good and rapid service to assist with the resolution of such issues
  • Documentation is probably Documentum's weakest feature. Although significant amounts of documentation are available for all components, and there are very few items/aspects that are NOT documented, the organization of the documentation sometimes makes it difficult to find what you are looking for at times.
  • In the past, as new add-ons were created and released, some of these ended up being short-lived (either due to users not adopting them or if it was found that the implementation was questionable). Depending on the solution, it may be advisable not to be a "first-adopter" and wait to see what happens to it before deploying it.
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Likelihood to Renew

Alfresco ECM9.0
Based on 9 answers
Its a good product for meeting business needs.
Qing Gou profile photo
EMC Documentum8.0
Based on 4 answers
Stability is a key factor as well as its flexibility. Also, any organization that deploys Documentum will have made a significant investment in terms of time and money, so not renewing its commitment can come with a significant cost. That said, the decision to deploy Documentum initially should come only after extensive evaluation, knowing that once deployed it will likely remain the platform of choice.
Rene Wagner profile photo

Implementation

Alfresco ECM9.0
Based on 1 answer
Process was relatively smooth and overall, downtime minimal. MSI was very responsive to our needs and made the transition easier than it otherwise might have been.
No photo available
EMC Documentum9.0
Based on 1 answer
No answer on this topic is available.

Alternatives Considered

Java based open source wide community and popular ECM which is used by fortune 500 companies.
Varun Shah profile photo
There are numerous other products available including SharePoint, Stellent, FileNet, etc. Most offer many of the same solutions and modules that Documentum provides, however some, such as SharePoint, still have significant shortcomings when it comes to true, enterprise-level document management that require workaround solutions, either via architectural or custom tweaks. The Documentum platform tends to excel in its flexibility due to its available APIs and configuration options. In addition, the stability of its backend repository makes it ideal for global, enterprise-level solutions.
Rene Wagner profile photo

Return on Investment

  • Popular and open source Enterprise content Management system.
  • It can fit easily on any variety of client/customer for small/large buissness
  • Provides many out of box features.
  • Community version is free/open to use so small business owners can use all features without investing.
Varun Shah profile photo
  • Better version tracking and easier retrieval of content
  • Significant improvements of content publishing solutions (faster cycle times, more accurate content releases, better management of security)
  • There can be some significant ramp-up times, particularly where custom components are required, but other products may not even offer the option for such custom add-ons
  • Improvements in adherence to regulatory requirements
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Pricing Details

Alfresco ECM

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

EMC Documentum

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details