What users are saying about
54 Ratings
19 Ratings
54 Ratings
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Score 7.6 out of 101
19 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.5 out of 101

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Likelihood to Recommend

Alfresco ECM

Make sure that if you are the person implementing the Alfresco software that you know what the major revision upgrades are.
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Kofax Capture

If there is a desire to extract text from emails, documents, spreadsheets, and faxes this is the perfect platform for that. The only thing it does, extracting information, it does well. External information in terms of flat files, databases, and web services can be tied into the platform as well to allow line item matching, address validation, and other features that make it just an overall great ingestion system.
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Feature Rating Comparison

Enterprise Content Management

Alfresco ECM
7.6
Kofax Capture
Content capture & imaging
Alfresco ECM
8.0
Kofax Capture
File sync, storage & archiving
Alfresco ECM
8.0
Kofax Capture
Document management
Alfresco ECM
8.4
Kofax Capture
Records management
Alfresco ECM
7.8
Kofax Capture
Content search & retrieval
Alfresco ECM
7.2
Kofax Capture
Enterprise content collaboration
Alfresco ECM
7.3
Kofax Capture
Content publishing & creation
Alfresco ECM
7.0
Kofax Capture
Security, risk management & information governance
Alfresco ECM
7.6
Kofax Capture
Contract lifecycle management
Alfresco ECM
7.6
Kofax Capture

Pros

  • First of all, Alfresco is newly developed compared to old content management systems, so it has adopted some of the best practices and it has avoided the problems faced by earlier systems.
  • Alfresco is open source so it is very easy to find problems if any and to extend it. The cost of licensing Alfresco is very less compared to other systems.
  • Alfresco does very well in performance, design, API design and has lot of great features such as auto PDF conversion, auto compression, etc.
  • The customer support and community support is very good.
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  • The VRS application included with Kofax Capture is the best image pre-processing platform available on the market today. It can handle a wide array of common document problems such as skew, flipping, wrinkles, lines, and dots.
  • The platform is incredibly scriptable and can be customized to handle all sorts of unusual document contents to allow information to be extracted that many other platforms just struggle on. Table extraction, line item matching, and smart extraction are all strong points with this platform.
  • Through the use of SBL and .NET the platform can be expanded and scaled quite easily to allow for the software to be integrated into existing business processes and platforms with ease.
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Cons

  • Alfresco is a bundle of technology packaged together, so this solution requires a lot of expertise if you want to customize a lot your solution.
Ben Chevallereau profile photo
  • We have at least 10+ licenses so it can be somewhat pricey.
Kimberley Thrash, MSHR, CHPSE profile photo

Likelihood to Renew

Alfresco ECM9.0
Based on 9 answers
We have too much invested into it now to choose a different product. We have been using them from almost the beginning, and have seen decent improvements in documentation, functionality and customer support
Jeff Neeve profile photo
Kofax Capture9.0
Based on 1 answer
Cost of Kofax is high, however the cost to benefit scenarios always pay off.
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Implementation

Alfresco ECM9.0
Based on 1 answer
Process was relatively smooth and overall, downtime minimal. MSI was very responsive to our needs and made the transition easier than it otherwise might have been.
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No score
No answers yet
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Alternatives Considered

Ultimately a cost decision - Alfresco community is free and has a decent community and various forums, books, etc available. The enterprise version is far less expensive than other options (although costs can add up depending on the the hardware it's running on). It is built upon alot of other mainstream products such as lucene/solr, spring, java and fits into our environment nicely.
Jeff Neeve profile photo
Kofax is quicker when searching mass amounts of documents and data. Any filters would bring up immediate information, whereas in Access the database is slower.
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Return on Investment

  • With Community Edition, it is cost effective.
  • On a long run with Enterprise support, it seems to be costlier.
  • Need more matured Web2.0 features.
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  • We were able to decrease personnel expenditures as there was not a need for individuals to index documents prior to incorporating them into the record.
Kimberley Thrash, MSHR, CHPSE profile photo

Pricing Details

Alfresco ECM

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Kofax Capture

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details