What users are saying about
56 Ratings
21 Ratings
56 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7 out of 101
21 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.6 out of 101

Likelihood to Recommend

Alfresco ECM

If you have regulatory or business needs that require saving email into Alfresco and you are using Outlook for Mac, you may need to perform significant customization to make it work. Additionally, if you will have users that will be members to a large numbers of sites over time, you need to thoroughly explore what functionality will be degraded or lost and how to mitigate the impact. Other than these two scenarios, I cannot think of any scenarios where Alfresco would not be well suited to an organization's needs.
No photo available

Kofax Capture

If there is a desire to extract text from emails, documents, spreadsheets, and faxes this is the perfect platform for that. The only thing it does, extracting information, it does well. External information in terms of flat files, databases, and web services can be tied into the platform as well to allow line item matching, address validation, and other features that make it just an overall great ingestion system.
No photo available

Feature Rating Comparison

Enterprise Content Management

Alfresco ECM
7.6
Kofax Capture
Content capture & imaging
Alfresco ECM
7.2
Kofax Capture
File sync, storage & archiving
Alfresco ECM
8.0
Kofax Capture
Document management
Alfresco ECM
8.1
Kofax Capture
Records management
Alfresco ECM
7.2
Kofax Capture
Content search & retrieval
Alfresco ECM
7.1
Kofax Capture
Enterprise content collaboration
Alfresco ECM
7.6
Kofax Capture
Content publishing & creation
Alfresco ECM
7.0
Kofax Capture
Security, risk management & information governance
Alfresco ECM
6.6
Kofax Capture
Contract lifecycle management
Alfresco ECM
7.3
Kofax Capture
Automated workflows
Alfresco ECM
7.0
Kofax Capture
Artificial intelligence
Alfresco ECM
8.0
Kofax Capture
Mobile support
Alfresco ECM
8.0
Kofax Capture
Integration
Alfresco ECM
9.0
Kofax Capture

Pros

Alfresco ECM

  • Basic workflows are easy enough for casual users to set up and utilize.
  • Cloud sync capability provides a great way to share documents with third parties and to use as a backup system for critical documents.
  • Alfresco mobile app makes it easy for those on the road to access, approve and share documents.
  • Folder rules are easy to set up and make assignment of metadata easier to automate.
No photo available

Kofax Capture

  • The VRS application included with Kofax Capture is the best image pre-processing platform available on the market today. It can handle a wide array of common document problems such as skew, flipping, wrinkles, lines, and dots.
  • The platform is incredibly scriptable and can be customized to handle all sorts of unusual document contents to allow information to be extracted that many other platforms just struggle on. Table extraction, line item matching, and smart extraction are all strong points with this platform.
  • Through the use of SBL and .NET the platform can be expanded and scaled quite easily to allow for the software to be integrated into existing business processes and platforms with ease.
No photo available

Cons

Alfresco ECM

  • Workflows - I believe that creating workflows from the API is a little cumbersome. I think that they could package a few more generic workflows or it could be a little easier to create one.
No photo available

Kofax Capture

  • Kofax Capture's interface is antiquated and could use a refresh. An attempt was made two versions back to add ribbons and modernize the interface but anything below the first level looks and feels like a tired application.
  • Bugs that have existed in the platform for years are still prevalent and there is no priority to fix them. Features and critical bugs are regularly fixed but simple nagging ones that can cause a development project to close and lose all work is commonplace.
  • Licensing, while reasonable for lower volume solutions, becomes expensive once a project reaches a certain threshold. Ensure future planning capacity is done before purchasing to make sure it's a cost effective solution.
No photo available

Likelihood to Renew

Alfresco ECM

Alfresco ECM 9.0
Based on 9 answers
Demanded by Client/Customer
Varun Shah profile photo

Kofax Capture

Kofax Capture 9.0
Based on 1 answer
Cost of Kofax is high, however the cost to benefit scenarios always pay off.
No photo available

Implementation

Alfresco ECM

Alfresco ECM 9.0
Based on 1 answer
Process was relatively smooth and overall, downtime minimal. MSI was very responsive to our needs and made the transition easier than it otherwise might have been.
No photo available

Kofax Capture

No score
No answers yet
No answers on this topic

Alternatives Considered

Alfresco ECM

- Alfresco provides more capabilities by leveraging open source components. The core architecture itself is JCR compliant which gives easy options for future migrations.- The PDF rendition in Alfresco comes with LibreOffice at no additional cost. - Alfresco support integrations using common industry standards like CMIS, REST, CIFS, FTP, WebDAV, SharePoint Protocol etc.- Workflow development much easier in Alfresco.
No photo available

Kofax Capture

Kofax is quicker when searching mass amounts of documents and data. Any filters would bring up immediate information, whereas in Access the database is slower.
No photo available

Return on Investment

Alfresco ECM

  • One company has replaced the Documentum with Alfresco and it has created a positive impact on ROI, as the cost of Alfresco is less compared to Documentum.
  • Another company has used this platform to store Statement of work documents with integration of SFDC., The business is happy to see the integration is seamless.
No photo available

Kofax Capture

  • Positive impact due to increased accounting efficiencies in filing AP and AR backup
  • Positive impact if company gets audited, as all files are easily retrievable based on criteria and filters
No photo available

Pricing Details

Alfresco ECM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Kofax Capture

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Add comparison