What users are saying about
54 Ratings
31 Ratings
54 Ratings
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Score 7.6 out of 101
31 Ratings
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Score 6.3 out of 101

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Likelihood to Recommend

Alfresco ECM

If you have regulatory or business needs that require saving email into Alfresco and you are using Outlook for Mac, you may need to perform significant customization to make it work. Additionally, if you will have users that will be members to a large numbers of sites over time, you need to thoroughly explore what functionality will be degraded or lost and how to mitigate the impact. Other than these two scenarios, I cannot think of any scenarios where Alfresco would not be well suited to an organization's needs.
No photo available

OpenText ECM

Your organisation has to support the type of document and records management needed for this to work. In an organisation that only needs to store documents and maybe share with many different parties, this might not be the best-suited software. In a large organisation with stringent document and records management policies, this suite is well suited. It makes management of documents across business units easy to manage and control.
Neill Payne profile photo

Feature Rating Comparison

Enterprise Content Management

Alfresco ECM
7.6
OpenText ECM
4.7
Content capture & imaging
Alfresco ECM
8.0
OpenText ECM
5.3
File sync, storage & archiving
Alfresco ECM
8.0
OpenText ECM
6.3
Document management
Alfresco ECM
8.4
OpenText ECM
6.0
Records management
Alfresco ECM
7.8
OpenText ECM
6.0
Content search & retrieval
Alfresco ECM
7.2
OpenText ECM
6.3
Enterprise content collaboration
Alfresco ECM
7.3
OpenText ECM
5.6
Content publishing & creation
Alfresco ECM
7.0
OpenText ECM
4.6
Security, risk management & information governance
Alfresco ECM
7.6
OpenText ECM
6.0
Contract lifecycle management
Alfresco ECM
7.6
OpenText ECM
5.3
Automated workflows
Alfresco ECM
OpenText ECM
4.0
Artificial intelligence
Alfresco ECM
OpenText ECM
3.0
Mobile support
Alfresco ECM
OpenText ECM
1.0
Integration
Alfresco ECM
OpenText ECM
2.0

Pros

  • Basic workflows are easy enough for casual users to set up and utilize.
  • Cloud sync capability provides a great way to share documents with third parties and to use as a backup system for critical documents.
  • Alfresco mobile app makes it easy for those on the road to access, approve and share documents.
  • Folder rules are easy to set up and make assignment of metadata easier to automate.
No photo available
  • Document Management is being done well since it allows you to put in a corporate folder structure that applies to the business unit you currently work in.
  • Records Management works well in this organisation as it allows you to classify the document according to the file plan, as well as manage it according to the retention schedule for tat file plan.
  • The ability to collaborate on files works really well. You can share with users within your group, as well as allow other users access to the files for either read access to read/write access.
  • Access control of the folder and even individual files allows you to ensure only necessary people can have the right type of access. This is especially welcome in the government environment where document management is of utmost importance.
Neill Payne profile photo

Cons

  • Ability to scan directly using Alfresco scan features
  • Ability to integrate with social network platform.. i.e. upload and share to Facebook or Instagram
  • Interface should be much more user-friendly and light
Oluwatoyin Adesemowo profile photo
  • I think the interface's simplicity is its strong point. I wouldn't change anything at this point.
Paul Benenati profile photo

Likelihood to Renew

Alfresco ECM9.0
Based on 9 answers
The business really enjoys this product and we will continue to use it.
No photo available
OpenText ECM8.5
Based on 2 answers
OpenText Enterprise Content Management is reliable and it has a friendly user interface. It can replace all legacy document repositories. With the integrations with SAP, it gives non-Sap users visibility into documents that are critical for making key decisions.
Angela King profile photo

Usability

No score
No answers yet
No answers on this topic
OpenText ECM8.0
Based on 1 answer
The interface is easy to understand and learn quickly.
Paul Benenati profile photo

Reliability and Availability

No score
No answers yet
No answers on this topic
OpenText ECM8.0
Based on 1 answer
I never had any issues with access internally or via VPN. But, the response via VPN, was a bit slow.
Paul Benenati profile photo

Performance

No score
No answers yet
No answers on this topic
OpenText ECM8.0
Based on 1 answer
  • I used OpenText nearly every day and I never had any performance issues that I can recall. That said, it's not terribly fast either.
Paul Benenati profile photo

Implementation

Alfresco ECM9.0
Based on 1 answer
Process was relatively smooth and overall, downtime minimal. MSI was very responsive to our needs and made the transition easier than it otherwise might have been.
No photo available
OpenText ECM8.0
Based on 1 answer
No, it's pretty easy to implement and use.
Paul Benenati profile photo

Alternatives Considered

- Alfresco provides more capabilities by leveraging open source components. The core architecture itself is JCR compliant which gives easy options for future migrations.- The PDF rendition in Alfresco comes with LibreOffice at no additional cost. - Alfresco support integrations using common industry standards like CMIS, REST, CIFS, FTP, WebDAV, SharePoint Protocol etc.- Workflow development much easier in Alfresco.
No photo available
SharePoint is not very strong on records management as part of the base system. So after evaluation, it was found to not comply to all needs and therefore discarded. We also evaluated Afresco which is an opensource offering. The problem was that we could not find enough people with Alfresco skills to implement it with enough confidence that it will be successful. We also had a problem then with supporting the implementation. We could get all necessary training from OpenText to allow us to support the project in-house.
Neill Payne profile photo

Return on Investment

  • Reduce the stress of [making] several copies of paper
  • It transferred the captured document to the proper department
  • Reduce employment rate
Oluwatoyin Adesemowo profile photo
  • OpenText is good for internal communications and for quick internal updates.
Paul Benenati profile photo

Pricing Details

Alfresco ECM

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

OpenText ECM

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details