Alibaba Mail vs. Trellix Email Security

Alibaba Mail is well suited for email management and is very well suited for us. It has many good features that are important, like being secure, and tools like the integrated calendar, which is useful for seeing schedules, availability, and scheduling meetings or events accordingly. Another quite important thing is that it offers a collaborative software solution.

Incentivized

It has a very good feature of URL replace, it helps us to block or prevent spam, phishing, or malicious emails. It has some limitations like if some large or lengthy emails come it takes more time to scan and to avoid delay it forwards the mail to the recipient with a warning note on it.

• Email management
• Secure system
• Built-in features
• Easy integration

Incentivized

• Very user-friendly and simple interface.
• Policy rules are easy to create and they work.
• Very little downtime or operational impact.
• Email delivery issues are easy to investigate and troubleshoot.

Incentivized

• UI could be better
• Integration
• Mobile support
• In-app support

Incentivized

• Sometimes feels that console running slow.
• Riskware detection has a lot of false positive.
• The user interface is not very intuitive.

Incentivized

FireEye Email Security is the most effective email security solution for protecting enterprises from APT. It is not complicated to set up and you can ride a wave of continuous security effects for a long time without major changes after the initial setup. It's automated, so users don't have to care too much about it. In addition, it provides detailed analysis data, so you can utilize it for 3rd party solutions if you want.

Incentivized

The reason that I gave the support a 5 is that I have had both positive and negative experiences. One of the positive experiences was when a senior support engineer spend quite a few hours with me solving an issue that we were having. One of the negative ones was when we were experiencing an issue and one person from support gave one solution, and when the issue reoccurred we were told by another person that what was recommended to us the first time was incorrect. The issue was never fully solved.

Incentivized

Not applicable, as we went for Alibaba Mail on recommendations.

Incentivized

It was called Barracuda Spam Filter when we evaluated and switched to FireEye ES (called FireEye ETP at the time). At the time we compared them ES was much better at security and also spam filtering. ES has continued to get even better since we first chose them. The user interface, support, sales/engineer provided service, the effectiveness of the product, and continued improvement/development have made them a great choice.

Incentivized

• Secure system
• Reduced cost as other ESPs were costlier
• Enhanced productivity
• Saves time

Incentivized

• It can reduce the spam, malicious and phishing mails.
• It has advanced threat intelligence.
• It gives some false positives as well.
• It has great decision making intelligence.