Alida CXM vs. parcelLab
Alida CXM vs. parcelLab
Product | Rating | Most Used By | Product Summary | Starting Price |
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Alida CXM | N/A | Alida CXM (formerly Vision Critical) is designed to enable users to listen to direct & indirect sources of customer feedback, perform automated actions on collected feedback and have complete visibility into key customer experience metrics so users can create exemplary customer experiences day after day. Alida CXM offers a holistic customer experience platform that brings in both operational and experiential data, integrates this data with the tools to collect, understand and action customer… | N/A | |
parcelLab | N/A | parcelLab is a global software that helps businesses improve the experience after customers make a purchase. parcelLab helps brands to turn ordinary post-purchase steps into special experiences for their customers, making them happier. parcelLab states brands like IKEA, H&M, and Yeti currently use their services. The company works in 175 countries and tracks deliveries from over 350 delivery services around the world. | N/A |
Alida CXM | parcelLab | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Alida CXM | parcelLab | |
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Top Pros | No answers on this topic | |
Top Cons |
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Alida CXM | parcelLab | |
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Small Businesses | Sogolytics Score 8.9 out of 10 | Sogolytics Score 8.9 out of 10 |
Medium-sized Companies | CustomerSuccessBox Score 9.5 out of 10 | CustomerSuccessBox Score 9.5 out of 10 |
Enterprises | Quadient Inspire Score 9.4 out of 10 | Quadient Inspire Score 9.4 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Alida CXM | parcelLab | |
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Likelihood to Recommend | 5.0 (7 ratings) | 9.0 (1 ratings) |
Likelihood to Renew | 7.5 (6 ratings) | - (0 ratings) |
Usability | 3.0 (1 ratings) | - (0 ratings) |
Support Rating | 10.0 (1 ratings) | - (0 ratings) |
Alida CXM | parcelLab | |
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Likelihood to Recommend | Alida | parcelLab |
Pros | Alida | parcelLab |
Cons | Alida | parcelLab |
Likelihood to Renew | Alida | parcelLab No answers on this topic |
Usability | Alida | parcelLab No answers on this topic |
Support Rating | Alida | parcelLab No answers on this topic |
Alternatives Considered | Alida | parcelLab |
Return on Investment | Alida | parcelLab |
ScreenShots | parcelLab Screenshots |