Alloy Navigator vs. SolarWinds Service Desk (SSD)
Alloy Navigator vs. SolarWinds Service Desk (SSD)
Product | Rating | Most Used By | Product Summary | Starting Price |
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Alloy Navigator | N/A | Alloy Navigator is an IT Service and Asset Management solution featuring a workflow process automation engine fortified by an intelligent interface that automatically creates meaningful relationships between the data that matters. Alloy Navigator is designed for small, medium and enterprise businesses, and covers several IT disciplines ranging from Help Desk, Inventory and Knowledge Base Management to ITIL-driven standards such as Change & Configuration… | $19 per month per tech | |
SolarWinds Service Desk | N/A | SolarWinds Service Desk (formerly Samanage) is a cloud-based, multi-tenant IT service desk and asset management software for IT and enterprise service management. Samanage is on a single, always new instance of software. The service desk includes a self-service portal, service catalog, knowledge base, and SLA management tool. The integrated agent-based asset management solution collects contracts and licensing data from Windows, Mac, Linux, and Unix systems. | N/A |
Alloy Navigator | SolarWinds Service Desk (SSD) | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | Required | No setup fee | ||||||||||||||
Additional Details | Pricing is solely based on the number of technicians supporting your end users and computers that require auditing. There are no other licenses required. | — | ||||||||||||||
More Pricing Information |
Alloy Navigator | SolarWinds Service Desk (SSD) | |
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Top Pros | No answers on this topic |
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Top Cons | No answers on this topic |
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Alloy Navigator | SolarWinds Service Desk (SSD) | ||||||||||||||||||||||||
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Incident and problem management |
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ITSM asset management |
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Change management |
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Alloy Navigator | SolarWinds Service Desk (SSD) | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Ivanti Neurons for ITSM Score 9.2 out of 10 | Ivanti Neurons for ITSM Score 9.2 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Alloy Navigator | SolarWinds Service Desk (SSD) | |
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Likelihood to Recommend | - (0 ratings) | 7.9 (118 ratings) |
Likelihood to Renew | - (0 ratings) | 6.5 (8 ratings) |
Usability | - (0 ratings) | 8.9 (7 ratings) |
Availability | - (0 ratings) | 8.7 (7 ratings) |
Performance | - (0 ratings) | 8.9 (4 ratings) |
Support Rating | - (0 ratings) | 8.0 (92 ratings) |
In-Person Training | - (0 ratings) | 9.1 (1 ratings) |
Online Training | - (0 ratings) | 8.2 (2 ratings) |
Implementation Rating | - (0 ratings) | 8.9 (3 ratings) |
Configurability | - (0 ratings) | 7.3 (1 ratings) |
Ease of integration | - (0 ratings) | 4.5 (1 ratings) |
Product Scalability | - (0 ratings) | 8.9 (4 ratings) |
Vendor post-sale | - (0 ratings) | 8.2 (2 ratings) |
Vendor pre-sale | - (0 ratings) | 7.7 (2 ratings) |
Alloy Navigator | SolarWinds Service Desk (SSD) | |
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Likelihood to Recommend | Alloy Software No answers on this topic | SolarWinds |
Pros | Alloy Software No answers on this topic | SolarWinds |
Cons | Alloy Software No answers on this topic | SolarWinds |
Likelihood to Renew | Alloy Software No answers on this topic | SolarWinds |
Usability | Alloy Software No answers on this topic | SolarWinds |
Reliability and Availability | Alloy Software No answers on this topic | SolarWinds |
Performance | Alloy Software No answers on this topic | SolarWinds |
Support Rating | Alloy Software No answers on this topic | SolarWinds |
Online Training | Alloy Software No answers on this topic | SolarWinds |
Implementation Rating | Alloy Software No answers on this topic | SolarWinds |
Alternatives Considered | Alloy Software No answers on this topic | SolarWinds |
Scalability | Alloy Software No answers on this topic | SolarWinds |
Return on Investment | Alloy Software No answers on this topic | SolarWinds |
ScreenShots | Alloy Navigator Screenshots | SolarWinds Service Desk Screenshots |