What users are saying about
4 Ratings
4 Ratings
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Score 6.9 out of 101
4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 9.7 out of 101

Likelihood to Recommend

AllProWebTools

It works very well for my cooking business.
Trisha Thiel profile photo

HelpCrunch

I use HelpCruch to target potential new customers. I can specifically set targetted messages to anyone that lands on a certain webpage which I think is ideal to provide a more personable live chat experience
Alan Smith profile photo

Feature Rating Comparison

Sales Force Automation

AllProWebTools
9.1
HelpCrunch
Customer data management / contact management
AllProWebTools
9.1
HelpCrunch
Workflow management
AllProWebTools
9.1
HelpCrunch
Quote & order management
AllProWebTools
9.1
HelpCrunch

Marketing Automation

AllProWebTools
9.1
HelpCrunch
Lead management
AllProWebTools
9.1
HelpCrunch
Email marketing
AllProWebTools
9.1
HelpCrunch

CRM Project Management

AllProWebTools
9.1
HelpCrunch
Task management
AllProWebTools
9.1
HelpCrunch
Billing and invoicing management
AllProWebTools
9.1
HelpCrunch

Customization

AllProWebTools
9.1
HelpCrunch
Custom fields
AllProWebTools
9.1
HelpCrunch

Platform

AllProWebTools
4.5
HelpCrunch
Mobile access
AllProWebTools
4.5
HelpCrunch

Pros

AllProWebTools

  • The CRM holds all of my contacts and it is already integrated with all of my other tools.
  • The Email Management system is already integrated with all of my other tools. This means that I do not have to download CSVs and upload them to a separate email program everytime I want to send out an email blast.
  • I can take payments in the same system that has my email marketing and CRM. This means that I can create tags and send different email campaigns depending on if I have received payment or not.
  • The website hosting means that I can use the same software to update my blog and gallery of food pictures.
  • I can sell tickets to my cooking classes from the same software that manages everything else that I do in my business.
  • I use the task manager that is built in to remind me of things I need to do. I really like that it is tied into my CRM so I can tag tasks to specific clients.
  • The built in timecard system allows me to "clock in" to whatever client that I am working on so that my time and hourly rate are automatically calculated for me. My invoices are sent automatically on the first of each month.
Trisha Thiel profile photo

HelpCrunch

  • Targetted Messages
  • You can use on multiple websites
  • Simple to use dashboard and onboarding instructions
Alan Smith profile photo

Cons

AllProWebTools

  • QuickBooks Integration
  • More email templates
  • They do not have an app
Trisha Thiel profile photo

HelpCrunch

  • Not found any so far
Alan Smith profile photo

Support

AllProWebTools

No score
No answers yet
No answers on this topic

HelpCrunch

HelpCrunch 10.0
Based on 1 answer
Always available, very knowledgeable, faster resolution.
Shahid Khan profile photo

Alternatives Considered

AllProWebTools

I used to use Microsoft Excel to organize my business - but it got pretty crazy pretty fast.
Trisha Thiel profile photo

HelpCrunch

We used Small Chat in the past. This is a really light-weight live chat solution which didn't have all the features that HelpCrunch has. So it's possibly not a fair example. I also looked at the market leader - Intercom - who certainly provide a similar service however the price was much more expensive
Alan Smith profile photo

Return on Investment

AllProWebTools

  • It just makes it easier for me to track what is going on in my business.
  • I like having everything in one place, instead of a bunch of different programs.
Trisha Thiel profile photo

HelpCrunch

  • Only been using it for a few weeks so I can't give an exact amount relating to ROI, however, I have noticed a 20% increase in interactions with website visitors
Alan Smith profile photo

Pricing Details

AllProWebTools

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$195*
1.  per installation

AllProWebTools Editions & Modules

AllProWebTools
Edition
Base + Website Hosting
$101
1. per installation
Additional Pricing Details
Starting price of $10/month for unlimited user accounts. Provides website hosting, task manager, blogging, password manager, office chat, and the WorkFlow Timeline. Setup fee covers up to 10 hours of personal training and data import from other software programs.

HelpCrunch

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

HelpCrunch Editions & Modules

HelpCrunch
Edition
Basic - Live chat
$121
Premium - Live chat
$211
Basic - Live chat+Emails
$251
Premium - Live chat+Emails
$431
1. per month
Additional Pricing Details
Unlike most competitors, HelpCrunch's pricing is agent-based (not contacts-based) which gives you a full transparency of your chosen pricing plan and straightforward billing. Free 14-day trial is available to take the solution for a test drive. We're pretty flexible in terms of pricing. If you need a custom pricing plan - just message us via our website chat and we'll come up with a suitable pricing for your needs.

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