Magento Commerce Cloud (formerly Magento)

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146 Ratings
4 Ratings
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Score 6.8 out of 101

Magento Commerce Cloud (formerly Magento)

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146 Ratings
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Score 7.4 out of 101

Add comparison

Likelihood to Recommend

AllProWebTools

It works very well for my cooking business.
Trisha Thiel profile photo

Magento Commerce Cloud (formerly Magento)

If you have complex requirements, need flexibility and like having control and access to the code base Magento can be an awesome choice. If you are on a limited budget, are not a developer or can't hire a developer or if you can live with the out of the box features from a smaller SAS platform Magento may not be a great fit.
Jeff McRitchie profile photo

Feature Rating Comparison

Sales Force Automation

AllProWebTools
9.1
Magento Commerce Cloud (formerly Magento)
Customer data management / contact management
AllProWebTools
9.1
Magento Commerce Cloud (formerly Magento)
Workflow management
AllProWebTools
9.1
Magento Commerce Cloud (formerly Magento)
Quote & order management
AllProWebTools
9.1
Magento Commerce Cloud (formerly Magento)

Marketing Automation

AllProWebTools
9.1
Magento Commerce Cloud (formerly Magento)
Lead management
AllProWebTools
9.1
Magento Commerce Cloud (formerly Magento)
Email marketing
AllProWebTools
9.1
Magento Commerce Cloud (formerly Magento)

CRM Project Management

AllProWebTools
9.1
Magento Commerce Cloud (formerly Magento)
Task management
AllProWebTools
9.1
Magento Commerce Cloud (formerly Magento)
Billing and invoicing management
AllProWebTools
9.1
Magento Commerce Cloud (formerly Magento)

Customization

AllProWebTools
9.1
Magento Commerce Cloud (formerly Magento)
Custom fields
AllProWebTools
9.1
Magento Commerce Cloud (formerly Magento)

Platform

AllProWebTools
4.5
Magento Commerce Cloud (formerly Magento)
Mobile access
AllProWebTools
4.5
Magento Commerce Cloud (formerly Magento)

Online Storefront

AllProWebTools
Magento Commerce Cloud (formerly Magento)
7.0
Product catalog & listings
AllProWebTools
Magento Commerce Cloud (formerly Magento)
7.5
Product management
AllProWebTools
Magento Commerce Cloud (formerly Magento)
7.7
Bulk product upload
AllProWebTools
Magento Commerce Cloud (formerly Magento)
6.7
Branding
AllProWebTools
Magento Commerce Cloud (formerly Magento)
7.1
Mobile storefront
AllProWebTools
Magento Commerce Cloud (formerly Magento)
7.0
Product variations
AllProWebTools
Magento Commerce Cloud (formerly Magento)
7.5
Website integration
AllProWebTools
Magento Commerce Cloud (formerly Magento)
7.1
Visual customization
AllProWebTools
Magento Commerce Cloud (formerly Magento)
6.5
CMS
AllProWebTools
Magento Commerce Cloud (formerly Magento)
5.6

Online Shopping Cart

AllProWebTools
Magento Commerce Cloud (formerly Magento)
5.9
Abandoned cart recovery
AllProWebTools
Magento Commerce Cloud (formerly Magento)
5.5
Checkout user experience
AllProWebTools
Magento Commerce Cloud (formerly Magento)
6.2

Online Payment System

AllProWebTools
Magento Commerce Cloud (formerly Magento)
7.3
eCommerce security
AllProWebTools
Magento Commerce Cloud (formerly Magento)
7.3

eCommerce Marketing

AllProWebTools
Magento Commerce Cloud (formerly Magento)
7.0
Promotions & discounts
AllProWebTools
Magento Commerce Cloud (formerly Magento)
7.7
Personalized recommendations
AllProWebTools
Magento Commerce Cloud (formerly Magento)
6.4
SEO
AllProWebTools
Magento Commerce Cloud (formerly Magento)
6.8

eCommerce Business Management

AllProWebTools
Magento Commerce Cloud (formerly Magento)
7.3
Multi-site management
AllProWebTools
Magento Commerce Cloud (formerly Magento)
7.6
Order processing
AllProWebTools
Magento Commerce Cloud (formerly Magento)
7.7
Inventory management
AllProWebTools
Magento Commerce Cloud (formerly Magento)
7.3
Shipping
AllProWebTools
Magento Commerce Cloud (formerly Magento)
6.9
Custom functionality
AllProWebTools
Magento Commerce Cloud (formerly Magento)
7.0

Pros

  • The CRM holds all of my contacts and it is already integrated with all of my other tools.
  • The Email Management system is already integrated with all of my other tools. This means that I do not have to download CSVs and upload them to a separate email program everytime I want to send out an email blast.
  • I can take payments in the same system that has my email marketing and CRM. This means that I can create tags and send different email campaigns depending on if I have received payment or not.
  • The website hosting means that I can use the same software to update my blog and gallery of food pictures.
  • I can sell tickets to my cooking classes from the same software that manages everything else that I do in my business.
  • I use the task manager that is built in to remind me of things I need to do. I really like that it is tied into my CRM so I can tag tasks to specific clients.
  • The built in timecard system allows me to "clock in" to whatever client that I am working on so that my time and hourly rate are automatically calculated for me. My invoices are sent automatically on the first of each month.
Trisha Thiel profile photo
  • Highly flexible with open source code make expanding capabilities and customizing experiences virtually limitless
  • Huge community of developers and extensions to solve problems and provide support
  • Great set of out of the box features that provide a foundation for a best in class web experience
Jeff McRitchie profile photo

Cons

  • QuickBooks Integration
  • More email templates
  • They do not have an app
Trisha Thiel profile photo
  • The Magento admin is not as user-friendly has other e-commerce platforms, and this is why I never recommend it for smaller ecommerce stores.
  • You absolutely need a skilled developer to customize and extend Magento. A skilled developer can make Magento amazing, but if you're looking for a DIY website option, Magento will frustrate you.
  • Magento takes a lot of server resources, so you will not be able to run on it a shared hosting account. You will need a dedicated server for it.
No photo available

Likelihood to Renew

No score
No answers yet
No answers on this topic
Magento Commerce Cloud (formerly Magento)9.8
Based on 8 answers
Seamless upgrades.Good support.Great integration with other applications such as PayPal, Ebay, XIP, SAP and so on.Has all the features we need.
No photo available

Usability

No score
No answers yet
No answers on this topic
Magento Commerce Cloud (formerly Magento)9.0
Based on 1 answer
Magento offers lots of templates and themes to customize the look and feel of the store, and even optimize it for mobile phones. The have an extensive library of forms and templates.
No photo available

Support

No score
No answers yet
No answers on this topic
Magento Commerce Cloud (formerly Magento)8.0
Based on 1 answer
The technical service was impeccable. They were on point and were very knowledgeable.
No photo available

Online Training

No score
No answers yet
No answers on this topic
Magento Commerce Cloud (formerly Magento)8.0
Based on 2 answers
Great value for an flexible, open source platform.
No photo available

Alternatives Considered

I used to use Microsoft Excel to organize my business - but it got pretty crazy pretty fast.
Trisha Thiel profile photo
I wasn't involved in the purchase of Magento but I have used Shopify and Woo Commerce in the past and they are, in my opinion, far easier to use. You can get started very quickly and set up your store without the need of a dedicated developer. If I were involved in the purchasing process (even if to just give an opinion), I would have not recommended going this route and would have preferred to manage it all in-house with our more limited resources and getting an easier-to-use platform instead
Steffany Winkelmann profile photo

Return on Investment

  • It just makes it easier for me to track what is going on in my business.
  • I like having everything in one place, instead of a bunch of different programs.
Trisha Thiel profile photo
  • Magento definitely lets us get a return on our investment. Because we have developers who can customize Magento to our needs, we have been able to create a beautiful and effective website, run promotions, and serve up customized product display pages that are effective and beautifully branded.
  • Magento has also caused a lot of time to be invested in doing something that seems simple, but without a lot of knowledge, end up taking far more time than could otherwise be better-spent.
  • We have had to outsource some of our development work due to Magento being developer-focused rather than marketer/merchandiser-focused. I've used other website management software that is comparable to Magento's capabilities but is far easier to use, that even someone like me (with basic HTML/CSS skills) can customize the front-end without requiring a back-end developer to intervene.
Steffany Winkelmann profile photo

Screenshots

Magento Commerce Cloud (formerly Magento)

Pricing Details

AllProWebTools

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$195*
1.  per installation
AllProWebTools Editions & Modules
AllProWebTools
Edition
Base + Website Hosting
$101
1. per installation
Additional Pricing Details
Starting price of $10/month for unlimited user accounts. Provides website hosting, task manager, blogging, password manager, office chat, and the WorkFlow Timeline. Setup fee covers up to 10 hours of personal training and data import from other software programs.

Magento Commerce Cloud (formerly Magento)

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Magento Commerce Cloud (formerly Magento) Editions & Modules
Magento Commerce Cloud (formerly Magento)
Additional Pricing Details