What users are saying about
32 Ratings
1 Rating
32 Ratings
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Score 8.5 out of 100
1 Rating
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Score 10 out of 100

Likelihood to Recommend

Amazon Chime

Amazon Chime is a superior alternative to other free video conference/conference call programs. The call and video quality are great, and you can have multiple participants on both video and call. It's well suited for an organization that wants an affordable option for video and conference calls, but may not be appropriate for organizations with limited budgets or those who do very little conferencing.
Emma McCarthy | TrustRadius Reviewer

Speakap

I would highly recommend this tool set for every business from small to Enterprise in retail, hospitality, and any hourly employee business. It’s a great way for teams that have gaps in communication and accountability to get everyone tuned in.As someone who has had years of experience with HR software in the realm of the service and retail industries, I am really impressed with what Speakap has accomplished.
Ryan Vevon Rapaport | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Amazon Chime
8.6
Speakap
High quality audio
Amazon Chime
8.9
Speakap
High quality video
Amazon Chime
8.8
Speakap
Low bandwidth requirements
Amazon Chime
8.4
Speakap
Mobile support
Amazon Chime
8.2
Speakap

Screen Sharing

Amazon Chime
8.6
Speakap
Desktop sharing
Amazon Chime
9.2
Speakap
Whiteboards
Amazon Chime
8.0
Speakap

Online Meetings / Events

Amazon Chime
9.1
Speakap
Calendar integration
Amazon Chime
9.0
Speakap
Meeting initiation
Amazon Chime
8.8
Speakap
Integrates with social media
Amazon Chime
9.5
Speakap
Record meetings / events
Amazon Chime
8.8
Speakap
Slideshows
Amazon Chime
9.3
Speakap

Online Events Collaboration

Amazon Chime
9.4
Speakap
Live chat
Amazon Chime
9.1
Speakap
Audience polling
Amazon Chime
9.8
Speakap
Q&A
Amazon Chime
9.1
Speakap

Online Events Security

Amazon Chime
9.2
Speakap
User authentication
Amazon Chime
9.4
Speakap
Participant roles & permissions
Amazon Chime
8.8
Speakap
Confidential attendee list
Amazon Chime
9.4
Speakap

Pros

Amazon Chime

  • Connectivity reliability was a key buying factor for my organization.
  • We integrated Amazon Chime with our CRM making the call and recording process seamless for all of our sales reps.
  • Implementation across our organization was a quick turnaround due to good customer service from the supplier.
Anonymous | TrustRadius Reviewer

Speakap

No answers on this topic

Cons

Amazon Chime

  • I would like to see a feature to allow people to pre-register for web-conferencing. There has been at least one incident in which no one showed up to a webinar. I don't know if no one intended to join, if something was wrong with the invitation, or if there was user error on the organizer's end.
Anonymous | TrustRadius Reviewer

Speakap

No answers on this topic

Support Rating

Amazon Chime

Amazon Chime 8.3
Based on 16 answers
They were very supportive in answering all of our questions when we had problems. Their in-person calls but their support site also had a full set of information that can answer a good portion of your questions before you have to pick up the phone. But when you, you will get good service.
Anonymous | TrustRadius Reviewer

Speakap

No score
No answers yet
No answers on this topic

Alternatives Considered

Amazon Chime

Amazon's Chime is lightweight and has easy integrations with Slack. Cloud Trail has good call reports, doesn't take time to load compared to other products that I have tried. Its APIs exposed by Amazon are really helpful to customize. The shift from one user to another for screen sharing, remote control work with no hindrances.
Anonymous | TrustRadius Reviewer

Speakap

No answers on this topic

Return on Investment

Amazon Chime

  • Anytime that my teams do not have to have that frustrating first 5 minutes of a call asked if everyone can hear and are you on, makes life so much better and starts the meeting off on a positive note.
  • Knowing that Chime is very reliable, domestic and international, gives me some peace of mind that my teams and I are in good hands. Communication is vital for our business and I feel confident in Chime.
  • I would like our company as a whole using the same vendor for online conferences. We constantly try to streamline our vendor list, but I do understand the interface criticism. Amazon has never been known for its design aesthetic and user experience.
Anonymous | TrustRadius Reviewer

Speakap

No answers on this topic

Screenshots

Amazon Chime

Pricing Details

Amazon Chime

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Amazon Chime Editions & Modules

Edition
Meetings - BasicFree
Meetings - Pro3.002
Business Calling - Inbound$0.0022163
Business Calling - OutboundCountry Dependent3
Business Calling - Receive TextFree4
Business Calling - Send TextCountry Dependent
Business Calling - Phone Numbers1.006
  1. *per user per day
  2. per minute
  3. US Only
  4. per number per month, US Only
Additional Pricing Details
*up to $15.00 per user per month

Speakap

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$3*

* per user per month

Speakap Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Amazon Chime
8.6
Speakap
10.0

Support Rating

Amazon Chime
8.3
Speakap

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