12 Ratings
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Based on 12 reviews and ratings
Chorus.ai
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Top Rated
288 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 8.8 out of 100
Based on 288 reviews and ratings
Likelihood to Recommend
Ambition
Well suited: environments that crave social affirmation, social competition, or other organizations that can't incentivize success via compensation.Not well-suited: environments that support several similar roles that have different metrics. Example: we have 5 similar roles at my company that would benefit from Ambition, and each of these teams sits close to each other. It's challenging to customize Ambition to display multiple different roles with different metrics, rewards, and content. If you display the content on a screen in your office, it's best suited for only one role/team. Otherwise, you'll likely need to deploy Ambition to different teams separately, via a different account.

Verified User
Director in Quality Assurance
Higher Education Company, 201-500 employeesChorus.ai
I think this is a strong software when it comes to call recordings and the ability to easily classify the recordings. As an account manager, the system is so smart it sometimes feels a bit like big brother is watching but it allows for calls to be easily reviewed and tagged. The system allows you to be able to go into any of your teammate's calls and in a COVID environment, this has been extremely helpful especially since we are no longer hearing conversations around us from our teammates. If your company is not looking to build a library of calls this probably would do more than you need it to do. Many uses within Chorus.ai.

Verified User
Account Manager in Sales
Logistics & Supply Chain Company, 1001-5000 employeesFeature Rating Comparison
Sales Gamification
Ambition
9.7
Chorus.ai
—
Sales contest templates
Ambition
9.9
Chorus.ai
—
Custom sales contests
Ambition
9.9
Chorus.ai
—
Team competitions
Ambition
9.9
Chorus.ai
—
Multiple competitions
Ambition
9.9
Chorus.ai
—
Contest flexibility
Ambition
9.5
Chorus.ai
—
Sales rep view
Ambition
9.9
Chorus.ai
—
Mobile game functionality
Ambition
10.0
Chorus.ai
—
Game notifications & updates
Ambition
9.5
Chorus.ai
—
Social competition / Game collaboration
Ambition
8.0
Chorus.ai
—
Sales game integration to Salesforce
Ambition
10.0
Chorus.ai
—
Sales performance reporting
Ambition
9.9
Chorus.ai
—
TV streaming
Ambition
9.9
Chorus.ai
—
Pros
Ambition
- Tracks metrics and goals
- Keeps the floor buzzing and motivated
- Improves Morale

Verified User
Account Manager in Sales
Internet Company, 5001-10,000 employeesChorus.ai
- The call transcripts are great and easy to read through. I can easily scan and locate parts of the call I want to re-listen to by searching the transcripts.
- I love the snippet tool, which allows me to only share certain aspects of a call with people.
- It's helpful to be able to share a selected part of the call with parties outside my organization too.

Verified User
Account Manager in Sales
Computer Software Company, 51-200 employeesCons
Ambition
- Adding more insight for individuals to take action on the data.
Account Executive
InvaluableInternet, 51-200 employees
Chorus.ai
- Honestly as an AM I love it. Maybe more prompts for new users based on their role.
- More integrations to larger partners, Slack, etc.
- Maybe a way to build a database and send me alerts of calls that relate to my job based on.... not sure what factors, but for me... New products that we are launching and how my team is pitching them.

Verified User
Account Manager in Marketing
Marketing & Advertising Company, 201-500 employeesLikelihood to Renew
Ambition
No score
No answers yet
No answers on this topic
Chorus.ai
Chorus.ai 6.8
Based on 4 answers
It's hard for me to give anything more than a 5 at this point. The primary reason is that we have only used it for a few months and I'm still getting a feel for the level of value it provides both to me and the team. In 4 or 5 months I'll have a better understanding of its value long term
Sr. Manager, Account Development
Auth0Computer Software, 501-1000 employees
Usability
Ambition
No score
No answers yet
No answers on this topic
Chorus.ai
Chorus.ai 7.5
Based on 3 answers
Chorus has a great user experience. It is very easy to navigate and figure out. You do not need anyone to walk you through the usage and process as it is very easy to determine on your own, even if you are not a technologically savvy person. It is very easy to use in a variety of settings and the organizational structure makes it even easier to navigate.

Verified User
Consultant in Marketing
Marketing and Advertising Company, 11-50 employeesSupport Rating
Ambition
Ambition 10.0
Based on 1 answer
They are always quick to answer any questions that you may have.

Verified User
Analyst in Professional Services
Marketing & Advertising Company, 11-50 employeesChorus.ai
Chorus.ai 8.8
Based on 4 answers
I personally have not had too many major issues with Chorus, but the times that I have reached out to their customer support team I have always received great responses in a very timely manner. Their support team is trained in a very polite way and cares about resolving your issue. They are knowledgeable and helpful and the customer service line does not take long to connect to a real individual.

Verified User
Consultant in Marketing
Marketing and Advertising Company, 11-50 employeesImplementation Rating
Ambition
No score
No answers yet
No answers on this topic
Chorus.ai
Chorus.ai 7.3
Based on 2 answers
Like I noted in the other category, it has been smooth for the most part. But we really do enjoy the hard work of our CSM and everything he has been able to provide us in terms of support.
Sr. Manager, Account Development
Auth0Computer Software, 501-1000 employees
Alternatives Considered
Ambition
I have evaluated a few products similar to Ambition, at a high level. I have not used others.I implement Ambition at our office for one team, but I wasn't the only decision maker.

Verified User
Director in Quality Assurance
Higher Education Company, 201-500 employeesChorus.ai
I've been a user of ClearSlide at past companies, which I found to be a great resource. It was helpful to review past recorded demos for training as well as share with others who needed the same information. Knowing what information resonated with the prospect was also good intelligence to have.

Verified User
Manager in Sales
Telecommunications Company, 1001-5000 employeesReturn on Investment
Ambition
- Increased productivity
- Better morale
- More competitive culture

Verified User
Account Manager in Sales
Internet Company, 5001-10,000 employeesChorus.ai
- While difficult to quantify, Chorus has allowed us to get competitive insights and help inform our product strategy, which invariably wins us more deals.
- By doing "tape reviews" with the broader teams, we're able to scale best practices and provide actionable feedback for reps, concretely improving their performances.

Verified User
Manager in Sales
Computer Software Company, 501-1000 employeesScreenshots
Ambition
See All (6) Ambition ScreenshotsPricing Details
Ambition
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Ambition Editions & Modules
Edition
Enterprise | Custom |
---|---|
Pro | $12002 |
Gamify | $7502 |
Coach | $7502 |
TVs | $5702 |
- Per month (average 30 users)
Additional Pricing Details
Pricing is based on average team size of 30 users and varies by package, number of users, and contract.Chorus.ai
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Chorus.ai Editions & Modules
—