What users are saying about
8 Ratings
8 Ratings
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Score 8.8 out of 100
112 Ratings
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Score 7.9 out of 100

Likelihood to Recommend

amoCRM

Where amoCRM is extremely beneficial is with sales teams needing to find a cloud platform that can be easily learned and implemented. At the high school, college and small business level it is fairly priced and easy to work with. The automated pipeline to track calls, sites visits and online chats makes it fast and quick to connect with potential customers. In a day like today where it is crucial to make sales as fast as possible, because any hesitate could result in a loss of a sale, this platform makes it pretty simple. Web forms implemented on our website really helps to connect all of our communication. I would highly recommend it as a means for small businesses to track sales, clients and data. I think as the business grows there may be software that does the sales, marketing tracking side, as well as payroll and HR services as well to not need multiple providers.
Christopher Power | TrustRadius Reviewer

Oracle CRM On Demand

I think it is well suited for organizations which are large with a lot of users so as to be able to minimize the cost of operations. Also, the organization which interacts mostly with customers can use Oracle CRM on demand.
Rose Kipkemoi | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

amoCRM
8.8
Oracle CRM On Demand
8.8
Customer data management / contact management
amoCRM
10.0
Oracle CRM On Demand
9.4
Workflow management
amoCRM
8.5
Oracle CRM On Demand
8.9
Opportunity management
amoCRM
8.0
Oracle CRM On Demand
9.3
Integration with email client (e.g., Outlook or Gmail)
amoCRM
8.5
Oracle CRM On Demand
9.0
Interaction tracking
amoCRM
9.0
Oracle CRM On Demand
8.3
Territory management
amoCRM
Oracle CRM On Demand
9.4
Contract management
amoCRM
Oracle CRM On Demand
7.7
Quote & order management
amoCRM
Oracle CRM On Demand
8.5
Channel / partner relationship management
amoCRM
Oracle CRM On Demand
8.3

Customer Service & Support

amoCRM
8.5
Oracle CRM On Demand
8.4
Call center management
amoCRM
8.5
Oracle CRM On Demand
8.7
Case management
amoCRM
Oracle CRM On Demand
8.5
Help desk management
amoCRM
Oracle CRM On Demand
8.1

Marketing Automation

amoCRM
8.9
Oracle CRM On Demand
8.8
Lead management
amoCRM
10.0
Oracle CRM On Demand
8.9
Email marketing
amoCRM
7.8
Oracle CRM On Demand
8.8

CRM Project Management

amoCRM
6.3
Oracle CRM On Demand
8.7
Task management
amoCRM
8.3
Oracle CRM On Demand
8.3
Billing and invoicing management
amoCRM
5.0
Oracle CRM On Demand
9.6
Reporting
amoCRM
5.8
Oracle CRM On Demand
8.3

CRM Reporting & Analytics

amoCRM
7.5
Oracle CRM On Demand
8.4
Forecasting
amoCRM
7.3
Oracle CRM On Demand
8.7
Pipeline visualization
amoCRM
10.0
Oracle CRM On Demand
8.6
Customizable reports
amoCRM
5.3
Oracle CRM On Demand
8.0

Customization

amoCRM
8.5
Oracle CRM On Demand
8.4
Custom fields
amoCRM
10.0
Oracle CRM On Demand
8.9
Scripting environment
amoCRM
7.0
Oracle CRM On Demand
8.0
API for custom integration
amoCRM
8.5
Oracle CRM On Demand
8.7
Custom objects
amoCRM
Oracle CRM On Demand
8.1

Security

amoCRM
9.3
Oracle CRM On Demand
9.4
Single sign-on capability
amoCRM
10.0
Oracle CRM On Demand
9.0
Role-based user permissions
amoCRM
8.5
Oracle CRM On Demand
9.9

Social CRM

amoCRM
10.0
Oracle CRM On Demand
9.8
Social data
amoCRM
10.0
Oracle CRM On Demand
9.8
Social engagement
amoCRM
10.0
Oracle CRM On Demand
9.9

Integrations with 3rd-party Software

amoCRM
8.5
Oracle CRM On Demand
8.6
Marketing automation
amoCRM
8.5
Oracle CRM On Demand
8.4
Compensation management
amoCRM
Oracle CRM On Demand
8.8

Platform

amoCRM
8.5
Oracle CRM On Demand
9.3
Mobile access
amoCRM
8.5
Oracle CRM On Demand
9.3

Pros

amoCRM

  • Easy to use interface. You can customize your lead's view to show the most important information for amoCRM users.
  • Ready to use Integrations. You can integrate amoCRM with your virtual PBX service, end-to-end analytics service, mailing services.
  • Rich API. You can easily export all leads from amoCRM to different services and work with this data.
  • Customization. You can add your own fields to lead card to fit your needs.
  • Access management. You can set up different rights for different users, so only several users can, for example, delete leads or export data.
Roman Yarovyi | TrustRadius Reviewer

Oracle CRM On Demand

  • Application customization is a key strength. We can create custom home page experiences for each type of user, customize object layouts to change dynamically depending on object type, and create an embedded sales process unique to our organization that helps facilitate the user through the process by specifying required fields dependent on what stage of the process they are in. The ability to customize goes directly to the success of user adoption - the fact that we can customize layouts and processes to support our internal business processes helps users make the most of the system.
  • Robust Reporting. The reporting and data warehouse capabilities are excellent. We have thousands of custom reports delivered in a number of ways - on home pages, on dashboards, on demand through the reporting menu, and on custom web tabs. These reports range from simple lists to complex multi-object analyses.
  • Ability to get data in and get data out. CRMOD makes it very easy to import data into any object. This is helpful for importing lists or making mass changes. Exporting data is equally easy, both from an administrator standpoint and for the user. Users can display a list or do a custom advanced search and then easily export the data to Excel without any admin help. They can also export from any report, which is helpful when sales data needs to be combined with other financial data in a larger analysis.
  • The system's workflow capabilities allow us to improve field validation, send important notifications, and enforce business process requirements.
Michelle Prand | TrustRadius Reviewer

Cons

amoCRM

  • Room for improvement would be that you need to manually integrate some of the apps for use.
  • Adding information to different fields is timely, and having an auto-fill would be very useful for a lot of the text fields. Perhaps using AI platforms could help identify what content should flow where on the platform.
  • Allow for Twitter integration. Grabbing leads from twitter is very important, using it for FB Messenger is great, but what about other platforms?
Christopher Power | TrustRadius Reviewer

Oracle CRM On Demand

  • A scripting mechanism is needed to customize the data entry forms. As any data driven system, Oracle CRM on demand is as reliable as its data is. Having sales people entering and maintaining the data you have to make sure they are doing that and not cutting corners. One way to do that is to enforce the business requirements in the entry forms.
  • User interface / user experience definitely can and should be improved.
  • It needs a way to send automatic reports on a schedule via email.
  • Support: as usual the Oracle support tends to be tedious and lengthy.
Cristian Bodnarasec | TrustRadius Reviewer

Usability

amoCRM

No score
No answers yet
No answers on this topic

Oracle CRM On Demand

Oracle CRM On Demand 9.0
Based on 1 answer
Compared to other competitors I find it very easy to use and learn .It has been helpful in our organisation and we have been able to manage our projects and operations well without interference.
Rose Kipkemoi | TrustRadius Reviewer

Implementation Rating

amoCRM

No score
No answers yet
No answers on this topic

Oracle CRM On Demand

Oracle CRM On Demand 10.0
Based on 1 answer
With the right partner Oracle CRM On Demand can be implemented very quickly and seamlessly.
Michelle Prand | TrustRadius Reviewer

Alternatives Considered

amoCRM

Reasons why we chose amoCRM:1. It's customizable, we can add custom fields and processes.2. It has a lot of ready integrations with services we use.3. Rich API that allows building completely custom analytics based on data from CRM.4. UI can be customized too. We show our internal users all the data they need to work with the client.
Roman Yarovyi | TrustRadius Reviewer

Oracle CRM On Demand

Oracle app is more available on different mobile devices, Microsoft Dynamics has only Windows and Android but Oracle has both web-based, Mac, IOS. Social CRM feature is another one that Microsoft Dynamics doesn't provide. On the other hand, Microsoft Dynamics provides offline line access. Also, Oracle integrations fit our needs better. Also Ticketing system support is better.
Anonymous | TrustRadius Reviewer

Return on Investment

amoCRM

  • Positive impact is on time, the mobile app makes it easy to implement on all devices. For students, it helps to improve their communication skills.
  • Positive, the leads you can gather all in one place makes it much more of an efficient process to track communication, so it saves time, and as a result, saves money.
  • Negative, it seems to take up a lot of data on our mobile devices. Overall it does not have a major impact on the business, but on a mobile device it does drain the battery more than other apps do.
Christopher Power | TrustRadius Reviewer

Oracle CRM On Demand

  • A single platform for tracking, reporting, and control of all data and clients records
  • Manageable outsourcing for development and support functions for the applications we need to use.
  • Lots of integration opportunities, and covers all information gaps and inconsistencies caused by human errors.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

amoCRM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

amoCRM Editions & Modules

Edition
Basic$151
Advanced$25.001
Enterprise$451
  1. /user/month
Additional Pricing Details
No minimum amount of users. Free set-up assistance with your own personal amoCRM expert.

Oracle CRM On Demand

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Oracle CRM On Demand Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

amoCRM
8.3
Oracle CRM On Demand
8.2

Usability

amoCRM
Oracle CRM On Demand
9.0

Implementation Rating

amoCRM
Oracle CRM On Demand
10.0

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