What users are saying about
8 Ratings
3 Ratings
8 Ratings
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Score 8.8 out of 100
3 Ratings
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Score 9 out of 100

Likelihood to Recommend

amoCRM

Where amoCRM is extremely beneficial is with sales teams needing to find a cloud platform that can be easily learned and implemented. At the high school, college and small business level it is fairly priced and easy to work with. The automated pipeline to track calls, sites visits and online chats makes it fast and quick to connect with potential customers. In a day like today where it is crucial to make sales as fast as possible, because any hesitate could result in a loss of a sale, this platform makes it pretty simple. Web forms implemented on our website really helps to connect all of our communication. I would highly recommend it as a means for small businesses to track sales, clients and data. I think as the business grows there may be software that does the sales, marketing tracking side, as well as payroll and HR services as well to not need multiple providers.
Christopher Power | TrustRadius Reviewer

Thryv

The communication with this platform change all aspects of my company.
Donna-sue Carpenter | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

amoCRM
8.8
Thryv
Customer data management / contact management
amoCRM
10.0
Thryv
Workflow management
amoCRM
8.5
Thryv
Opportunity management
amoCRM
8.0
Thryv
Integration with email client (e.g., Outlook or Gmail)
amoCRM
8.5
Thryv
Interaction tracking
amoCRM
9.0
Thryv

Customer Service & Support

amoCRM
8.5
Thryv
Call center management
amoCRM
8.5
Thryv

Marketing Automation

amoCRM
8.9
Thryv
Lead management
amoCRM
10.0
Thryv
Email marketing
amoCRM
7.8
Thryv

CRM Project Management

amoCRM
6.3
Thryv
Task management
amoCRM
8.3
Thryv
Billing and invoicing management
amoCRM
5.0
Thryv
Reporting
amoCRM
5.8
Thryv

CRM Reporting & Analytics

amoCRM
7.5
Thryv
Forecasting
amoCRM
7.3
Thryv
Pipeline visualization
amoCRM
10.0
Thryv
Customizable reports
amoCRM
5.3
Thryv

Customization

amoCRM
8.5
Thryv
Custom fields
amoCRM
10.0
Thryv
Scripting environment
amoCRM
7.0
Thryv
API for custom integration
amoCRM
8.5
Thryv

Security

amoCRM
9.3
Thryv
Single sign-on capability
amoCRM
10.0
Thryv
Role-based user permissions
amoCRM
8.5
Thryv

Social CRM

amoCRM
10.0
Thryv
Social data
amoCRM
10.0
Thryv
Social engagement
amoCRM
10.0
Thryv

Integrations with 3rd-party Software

amoCRM
8.5
Thryv
Marketing automation
amoCRM
8.5
Thryv

Platform

amoCRM
8.5
Thryv
Mobile access
amoCRM
8.5
Thryv

Email & Online Marketing

amoCRM
Thryv
8.5
Dynamic content
amoCRM
Thryv
9.0
Ability to test dynamic content
amoCRM
Thryv
10.0
Landing pages
amoCRM
Thryv
10.0
Mobile optimization
amoCRM
Thryv
5.5
Email deliverability reporting
amoCRM
Thryv
7.2
List management
amoCRM
Thryv
9.0
Triggered drip sequences
amoCRM
Thryv
9.0

Lead Management

amoCRM
Thryv
8.3
Lead nurturing
amoCRM
Thryv
10.0
Data quality management
amoCRM
Thryv
6.8
Automated sales alerts and tasks
amoCRM
Thryv
8.1

Campaign Management

amoCRM
Thryv
9.0
Calendaring
amoCRM
Thryv
8.0
Event/webinar marketing
amoCRM
Thryv
10.0

Social Media Marketing

amoCRM
Thryv
7.0
Social sharing and campaigns
amoCRM
Thryv
10.0
Social profile integration
amoCRM
Thryv
4.0

Reporting & Analytics

amoCRM
Thryv
5.0
Dashboards
amoCRM
Thryv
9.0
Standard reports
amoCRM
Thryv
4.0
Custom reports
amoCRM
Thryv
2.0

Platform & Infrastructure

amoCRM
Thryv
7.7
Role-based workflow & approvals
amoCRM
Thryv
7.7
Customizability
amoCRM
Thryv
7.8

Pros

amoCRM

  • Easy to use interface. You can customize your lead's view to show the most important information for amoCRM users.
  • Ready to use Integrations. You can integrate amoCRM with your virtual PBX service, end-to-end analytics service, mailing services.
  • Rich API. You can easily export all leads from amoCRM to different services and work with this data.
  • Customization. You can add your own fields to lead card to fit your needs.
  • Access management. You can set up different rights for different users, so only several users can, for example, delete leads or export data.
Roman Yarovyi | TrustRadius Reviewer

Thryv

  • Website design
  • Mailing list subscribers
Anonymous | TrustRadius Reviewer

Cons

amoCRM

  • Room for improvement would be that you need to manually integrate some of the apps for use.
  • Adding information to different fields is timely, and having an auto-fill would be very useful for a lot of the text fields. Perhaps using AI platforms could help identify what content should flow where on the platform.
  • Allow for Twitter integration. Grabbing leads from twitter is very important, using it for FB Messenger is great, but what about other platforms?
Christopher Power | TrustRadius Reviewer

Thryv

  • Thryv software emailing portion needs to be more modified because the limit of text’s characters and email side is not well according to my expectations.
  • The Platform is too complex and is only for small business owners.
  • We need professionals to use this software and to work on it because this system is too complex for us and those, they work by themselves with a little bit of knowledge of it.
Donna-sue Carpenter | TrustRadius Reviewer

Support Rating

amoCRM

No score
No answers yet
No answers on this topic

Thryv

Thryv 8.4
Based on 3 answers
Although getting through to the right person may take a while, they have the ability to take over your screen and always assist with whatever you need.
Anonymous | TrustRadius Reviewer

Alternatives Considered

amoCRM

Reasons why we chose amoCRM:1. It's customizable, we can add custom fields and processes.2. It has a lot of ready integrations with services we use.3. Rich API that allows building completely custom analytics based on data from CRM.4. UI can be customized too. We show our internal users all the data they need to work with the client.
Roman Yarovyi | TrustRadius Reviewer

Thryv

Let's say use this software because it gives a lot of benefits to the company and we no other software use do not.
Donna-sue Carpenter | TrustRadius Reviewer

Return on Investment

amoCRM

  • Positive impact is on time, the mobile app makes it easy to implement on all devices. For students, it helps to improve their communication skills.
  • Positive, the leads you can gather all in one place makes it much more of an efficient process to track communication, so it saves time, and as a result, saves money.
  • Negative, it seems to take up a lot of data on our mobile devices. Overall it does not have a major impact on the business, but on a mobile device it does drain the battery more than other apps do.
Christopher Power | TrustRadius Reviewer

Thryv

  • We have grown our mailing list substantially.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

amoCRM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

amoCRM Editions & Modules

Edition
Basic$151
Advanced$25.001
Enterprise$451
  1. /user/month
Additional Pricing Details
No minimum amount of users. Free set-up assistance with your own personal amoCRM expert.

Thryv

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Thryv Editions & Modules

Additional Pricing Details

Rating Summary

Add comparison