What users are saying about
21 Ratings
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Score 8.5 out of 101
50 Ratings
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Score 6.3 out of 101

Likelihood to Recommend

Amplitude Analytics

The best use if there is a need to see events some particular user made. It can be useful to analyze what went wrong with users who stop using a product, or to find some pattern for users who purchased it.Another great use is if you need to set up more tricky funnels, which requires more advanced tools than most other similar apps have
Eugene Bos profile photo

IBM Digital Analytics

IBM analytics has continued to improve upon the days of being the original core metrics. After using the updated version for quite some time, it has been great at providing the needed analytics to measure ROI and goal performance for our quarterly KPI's. It has resulted in a great increase in web engagements although we are a midsize company, smaller outfits may not need such an expensive option.
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Pros

Amplitude Analytics

  • You can always get up-to-date usage data on all of our users. It is really down to the minute information, with basically no delays.
  • There are so many usage events. Events basically exist for every possible action a user can take in the software.
  • The charts and everything are very customizable and easy to navigate even if you are not familiar with analyzing data.
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IBM Digital Analytics

  • E-commerce is Coremetrics' strong point. The solution is very good at reporting for ecomerce sites. For example, it gives excellent data on products purchased and abandoned cart value and other E-commerce statistics. Omniture is perhaps better for more general content browsing statistics, but Coremetrics is the clear leader for E-commerce sites.
  • Easy and well documented implementation
  • Fast, easy and customizable reporting UI
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Cons

Amplitude Analytics

  • Pricing tiers other than free
  • More easily shareable charts to members of our teams who don't have logins
  • Not much else, the product is very sweet!
Ted Bennett profile photo

IBM Digital Analytics

  • The new UI is slow, buggy, incomplete, is not intuitive, and has limited support or explanation.
  • The demo videos for the new UI showcase features that are not even available in the new UI and support said those features may never be available so they are not sure either why they are shown in the demo videos.
  • Tag management is extremely manual leaving a lot of room for human error.
  • Support across the board for the legacy UI and new UI are not very helpful. They typically do not take the time to understand the root of your problem and commonly default to the response "that feature is not available". For example, you cannot currently delete reports in the new UI even though there is a delete button available. Support says the feature is not available, so if you want anything deleted you have to submit a list to support and they will delete it for you. This is extremely frustrating when you are creating "test" reports in the new UI and then you have no option to delete them when done.
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Likelihood to Renew

Amplitude Analytics

No score
No answers yet
No answers on this topic

IBM Digital Analytics

IBM Digital Analytics 6.0
Based on 19 answers
This questions does not quite apply to my work as a consultant. We generally encourage our clients to remain on the same platform unless they meet a significant shortcoming.
J. G. Emile Daigle profile photo

Usability

Amplitude Analytics

No score
No answers yet
No answers on this topic

IBM Digital Analytics

IBM Digital Analytics 9.0
Based on 1 answer
Very easy to implement and use.
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Reliability and Availability

Amplitude Analytics

No score
No answers yet
No answers on this topic

IBM Digital Analytics

IBM Digital Analytics 10.0
Based on 1 answer
Never had any issues
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Performance

Amplitude Analytics

No score
No answers yet
No answers on this topic

IBM Digital Analytics

IBM Digital Analytics 8.0
Based on 1 answer
As reports are templated, the system is pretty quick. Sometimes you have to wait a bit for a report to render. Or you might have to re-load the page. But there is no real issue here and the system is on par with other similar systems.
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Support

Amplitude Analytics

No score
No answers yet
No answers on this topic

IBM Digital Analytics

IBM Digital Analytics 2.3
Based on 4 answers
Overall, the level of support is very good and I would say it is a strong asset of the solution. However, you can sometimes feel that there is a difference of level among the support team.
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Online Training

Amplitude Analytics

No score
No answers yet
No answers on this topic

IBM Digital Analytics

IBM Digital Analytics 7.1
Based on 2 answers
Online training is really great. One of the best assets that they have. Lots of great videos, pop quizzes at the end of each module. Fantastic. Other tools have similar features, but not as good.
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Implementation

Amplitude Analytics

No score
No answers yet
No answers on this topic

IBM Digital Analytics

IBM Digital Analytics 9.9
Based on 2 answers
See previous comment: reading and understanding the encyclopedic implementation guide is a must.
Timothy Ponce profile photo

Alternatives Considered

Amplitude Analytics

A lot of data can be tracked via manual tracking or linking to an excel sheet, but with such a huge amount of data, it is far easier to have all of it laid out in an easy to read format. The charts and graphs are easy to use and are really pretty user-friendly. The hardest part is in simply finding the event that you want to use.
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IBM Digital Analytics

IBM Digital Analytics is typically a choice driven by CMS and pricing decisions. In terms of stand alone considerations: Adobe Analytics typically wins on flexibility (aka ability to customize the system to your particular business)Google Analytics typically wins on technical user base (aka ability to easily hire teams with the expertise to support the product)IBM typically wins on uniformity/standardization of deployment and industry benchmarking (aka proven, standard deployment process leading to less error prone implementation)
Stewart Pratt profile photo

Scalability

Amplitude Analytics

No score
No answers yet
No answers on this topic

IBM Digital Analytics

IBM Digital Analytics 9.0
Based on 1 answer
This solution can support large amount of data and transaction. The way that user management features are built, it shows it is meant for large organizations.
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Return on Investment

Amplitude Analytics

  • Positive: Quicker analysis of our important business funnels
  • Positive: Decreased time asking engineering to run reports
  • Positive: Easy collaboration and funnel development
Ted Bennett profile photo

IBM Digital Analytics

  • Digital Analytics is essential for reporting across web performance and marketing activities.
  • Although ROI is difficult to calculate for a web analytics tool, it has helped us drive business decisions that lead to increased ROI for marketing performance as well as a higher conversion rate on the website leading to higher revenue.
  • In particular, the Digital Recommendations solution has proved positive and has consistently returned positive ROIs for the majority of our clients, on average adding a lift of 5-10% in Sales.
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Pricing Details

Amplitude Analytics

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

IBM Digital Analytics

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

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