AnswerDash vs. Intercom
AnswerDash vs. Intercom
Product | Rating | Most Used By | Product Summary | Starting Price |
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AnswerDash | N/A | AnswerDash is a self-service tool that enables online businesses to give their website visitors the right information, in the right place, at the right time. According to the vendor, with AnswerDash's Predictive Q&A Engine, companies dramatically cut their support costs while improving customer satisfaction. Founded by experts in human-computer interaction at the University of Washington, AnswerDash was named a Cool Vendor in Gartner's 2015 CRM Customer Service Report and received backing from… | N/A | |
Intercom | N/A | Intercom creates modern Customer Service software that aims to redefine how businesses support their customers. The platform connects businesses directly to customers using powerful messaging and automation. According to the vendor, Intercom enables teams to scale support without investing more resources - leading to happier customers and more efficient support teams. | $39 per month per seat |
AnswerDash | Intercom | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | AI customer service features included in every plan. Intercom integrates Help desk, AI Chat bot, and Proactive support. | ||||||||||||||
More Pricing Information |
AnswerDash | Intercom | |
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Top Pros |
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Top Cons |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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AnswerDash | Intercom | |
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Small Businesses | Sogolytics Score 8.9 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | CustomerSuccessBox Score 9.5 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Quadient Inspire Score 9.4 out of 10 | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
AnswerDash | Intercom | |
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Likelihood to Recommend | - (0 ratings) | 9.0 (260 ratings) |
Likelihood to Renew | - (0 ratings) | 8.9 (19 ratings) |
Usability | - (0 ratings) | 8.8 (168 ratings) |
Availability | - (0 ratings) | 9.1 (1 ratings) |
Performance | - (0 ratings) | 9.1 (1 ratings) |
Support Rating | - (0 ratings) | 7.1 (10 ratings) |
Online Training | - (0 ratings) | 8.1 (2 ratings) |
Implementation Rating | - (0 ratings) | 7.5 (5 ratings) |
Product Scalability | - (0 ratings) | 9.1 (1 ratings) |
AnswerDash | Intercom | |
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Likelihood to Recommend | AnswerDash No answers on this topic | Intercom |
Pros | AnswerDash No answers on this topic | Intercom |
Cons | AnswerDash No answers on this topic | Intercom |
Likelihood to Renew | AnswerDash No answers on this topic | Intercom |
Usability | AnswerDash No answers on this topic | Intercom |
Reliability and Availability | AnswerDash No answers on this topic | Intercom |
Performance | AnswerDash No answers on this topic | Intercom |
Support Rating | AnswerDash No answers on this topic | Intercom |
Online Training | AnswerDash No answers on this topic | Intercom |
Implementation Rating | AnswerDash No answers on this topic | Intercom |
Alternatives Considered | AnswerDash No answers on this topic | Intercom |
Return on Investment | AnswerDash No answers on this topic | Intercom |
ScreenShots | AnswerDash Screenshots | Intercom Screenshots |